Escape Lounge

Escape Lounge, Stansted Mountfitchet: Hours, Address, Escape Lounge Reviews: 3.5/5

Escape Lounge
3.5
5:00 AM - 5:00 PM
Monday
5:00 AM - 5:00 PM
Tuesday
5:00 AM - 5:00 PM
Wednesday
5:00 AM - 5:00 PM
Thursday
5:00 AM - 5:00 PM
Friday
5:00 AM - 5:00 PM
Saturday
5:00 AM - 5:00 PM
Sunday
5:00 AM - 5:00 PM
About
Away from the hustle & bustle of the terminal, we offer a place to take some time out before your flight. There’s simply no better way to get your journey off to a flying start! Catch up on the news with our range of complimentary newspapers, enjoy WiFi or simply sit back & relax. Whilst in our lounge, you can enjoy delicious food and drink. Our bar is well stocked with drinks such as wines, beer and spirits, alongside tea, coffee, soft drinks and fresh fruit juice. We won’t lie, we are not a full-service restaurant offering an a la carte menu but we offer great food and drinks at whatever time of day you visit and it’s all included within your booking price*. *Champagne not included. Available for purchase in Lounge.
Suggested duration
2-3 hours
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3.5
752 reviews
Excellent
271
Very good
160
Average
106
Poor
104
Terrible
111

Vít H
1 contribution
Bad opening hours
Nov 2021 • Friends
Cant image why they close at 17:00 pm.. Like arent the most useful times to use the Lounge around 20:00 -23:00 when you want to relax before flying ? I am just realy disapointed…I wanted to have a nice time there, relaxing before flight and all i had was some construction workers building something making so much noice in main hall …
Written 22 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Sorry to hear you couldn't use the lounge before your flight on this occasion. We will ensure your comments are passed back to the team. Kind regards Escape Team
Written 26 November 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

peternlambert
Liverpool, UK12 contributions
Great staff
Nov 2021 • Couples
After the fight of check in and security you really need a chance to rest, relax and enjoy before you actually fly, the Escape lounge is perfect for that.

While it may not be the most attractive architectural lounge I have visited in the world, it definitely has some of the best and most helpful staff. I would like to make a special call out to Sandra on reception who sorted out our booking mix up quickly, efficiently and with a stress free process for us.
Written 20 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Peter Thank you for taking the time to leave us a review, we are glad to hear you had a pleasant time in the lounge. We will ensure your comments are passed back to the team. Kind regards The Escape Team.
Written 26 November 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Louise B
2 contributions
Excellent Customer Service!
Nov 2021 • Couples
Excellent customer service after atrocious service by a budget airline at Stansted. Has restored our faith in humanity! We have been thoroughly looked after by kind and welcoming staff. Thank you!
Written 5 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi LouiseB1102, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a great day! The Escape Lounge Team
Written 6 November 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Eloise B
1 contribution
Great lounge with lovely staff
Oct 2021 • Couples
Great experience at the Stansted lounge, the lovely Beata and Liz helped us out after our flight had to be moved due to an incident at the airport the previous day. Lovely food and relaxing vibe.
Written 31 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear 'Compass611343' Glad to learn your experience was a positive one. Hope to see you again in the near future! Escape Lounge Team
Written 1 November 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

66secret
Luton, UK76 contributions
Escape
Oct 2021 • Couples
Worst ever lounge I have eaten in. We arrived at 11am no hot food.They were putting sandwiches out that were not all labelled. I found a plate that was dirty. Our table was not cleared so I ended up doing it myself. The lady at the bar was abrupt!!. I asked for 3 different drinks none were available as she stated it wasn't a bar so I opted for orange juice which I could clearly see and she told me to get it where the sandwiches were.

Also they couldn't find us on the system even though I showed the lady our reservation so she manually put us in the system. We went to sit down and noticed there were places were reserved so we sat somewhere else,and then a man came up and said because we had pre booked we could sit in the reservation area. After all the hassle wd couldn't be bothered. There is free Wi-Fi there even though you don't get told this as I found it on a little card on a side shelving. The toilets were disgusting. Who ever is in charge should be ashamed! Would have been better off staying in the airport part.
WASTE OF MONEY!!!!WISH I COULD HAVE GIVEN ZERO
Written 26 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear 66secret' we are sorry that we didn't meet your expectation on your visit with us, we will be passing these comments on to management team. If you want to leave any more feedback you can do so on the link below: https://www.stanstedairport.com/help/feedback-form/ regards, Escape Lounge Team.
Written 29 October 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Terric58
Crowthorne, UK30 contributions
Makes waiting for take off less stressful.
Oct 2021 • Friends
Good way to escape the crowds. The lounge offers food and drink and space to relax. Makes waiting for your flight less stressful. The furniture is basic and nothing special but it's better than sitting with crowds.
Written 19 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Terric58 Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your time in the lounge. We hope you had a pleasant onwards journey. Kind regards The Escape Team
Written 23 October 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

GrahamP113
Witham, UK1,454 contributions
Pre flight
Oct 2021 • Couples
Great that it was open at 4 am and staff were very friendly. However not a lot of choice. Cappuccino was not very warm and muffins a bit dry. But plenty of room and as name suggests good to escape from main hotel
Written 16 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Graham Thank you for taking the time to leave us a review, we will ensure your comments are passed on to the team. We hope you had a pleasant onward journey. Kind regards The Escape Team
Written 19 October 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Elfyn T
1 contribution
Stanstead review of escape lounge
Oct 2021 • Friends
Staff really helpful and funny, great drinks selection
Liz and kay fabulous would recommended it
Well worth with discount codes
Written 13 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi NickySuseTaylo, thank you so much for the review. We look forward to serving you again soon! Escape Lounge Team.
Written 13 October 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

NickySuseTaylor1969
London, UK11 contributions
Excellent service
Oct 2021 • Friends
Great service today from Kay, Max and Hannah. Couldn’t do enough for our party of 6. Thanks guys! Unfortunately no sausage or egg, but everything else was great quality!
Written 12 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi NickySuseTaylor1969, Thank you for taking the time to leave us a review. We are glad to hear the team looked after you all so well and apologise again for not having sausages and egg at the time of your visit. We hope you had a pleasant onwards journey and we look forward to seeing you again soon Kind regards The Escape Team
Written 14 October 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Louis p
2 contributions
Great experience
Oct 2021 • Couples
Good experience and warm welcome and great service by the friendly staff particularly liz Kay and di
Written 7 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear 'louispB7438TU' Thank you very much for taking the team to leave us a review. We are glad to here that you enjoyed your time here in the lounge and we will ensure your comments are passed back to the team. Kind regards The Escape Team
Written 11 October 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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