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In Play Inc.

18075 Leslie St | Unit #201, Newmarket, Ontario L3Y 9A4, Canada
+1 905-953-8299
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Review Highlights
Dirty, disorganized and lack of supervision

I was very disappointed in visiting In Play. Took my 7 year old son and two of his friends. Could... read more

Reviewed 15 April 2017
wcarsonfitness
,
Newmarket, Canada
THESE PEOPLE JUST WANT YOUR MONEY

I was there Feb. 19, 2017 for a kids birthday. My son played laser tag downstairs and i took my... read more

Reviewed 20 February 2017
drew s
,
Bradford West Gwillimbury, Canada
Read all 45 reviews
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Overview
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Biggest indoor playground in York Region featuring tubes, slide, zip line, huge balls, and so much more. Laser Tag now available! Want more? Try our indoor glow in the dark mini golf, rock climbing, Sports Simulator, arcade and redemption prize games, bear making, Webkinz superstore, and great food too! All under one roof, open 364 days a year. Plenty of free parking. Walk in any time or book a party or group event, with us.
  • Excellent38%
  • Very good17%
  • Average6%
  • Poor4%
  • Terrible35%
Travellers talk about
“arcade games” (4 reviews)
“fun playing” (3 reviews)
“poutine” (3 reviews)
Closed Now
All hours
Hours Today: 09:00 - 21:00
LOCATION
18075 Leslie St | Unit #201, Newmarket, Ontario L3Y 9A4, Canada
CONTACT
Website
+1 905-953-8299
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Reviews (45)
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1 - 10 of 45 reviews

Reviewed 15 April 2017

I was very disappointed in visiting In Play. Took my 7 year old son and two of his friends. Could go on for about half an hour as to how poorly run this business is however I've already wasted too much time and money on...More

3  Thank wcarsonfitness
Reviewed 20 February 2017

I was there Feb. 19, 2017 for a kids birthday. My son played laser tag downstairs and i took my daughter upstairs to play some games. I spent more time asking for replacement tokens because the machines where broken or just out of order. Not...More

2  Thank drew s
Reviewed 7 February 2017 via mobile

...the place is a bit of a dump. It seems pretty unclean (the party room floor in particular) and a couple of the small ride- on rides were pretty rickety. That being said, there is a decent climbing wall, a fun looking mini putt, a...More

1  Thank TorontoANTo
Reviewed 21 January 2017 via mobile

Visited inplay with my two boys because one of my sons did extraordinarily well on his math test and boy was I disappointed the place was absolutely filthy and half of the games didn't work or ate our tokens!! I was scared that my boys...More

3  Thank bijouhardy11
Reviewed 21 September 2016

I've had parties at In play and they have all been fantastic! I totally recomend checking it out and the facility is clean and always in a good mood with smiles from all of the staff! I'm suprised that other reviews say otherwise because I...More

Thank foxyej11
Sarah B, Owner at In Play Inc., responded to this reviewResponded 31 October 2016

Thanks for your review and for choosing In Play for your parties. The poutine is a staff and customer favourite. Glad you enjoyed it. :) - Sarah

Reviewed 6 August 2016

I did visit this plays yesterday and had a lot of fun there with two my kids. I spend three hours there without noticing it. Had to drug my kids out from there. Great place to spend time with you kids. Highly remond it.

Thank George123548
Sarah B, Owner at In Play Inc., responded to this reviewResponded 31 October 2016

Hi George, So glad to hear you had fun! Thanks for your review. - Sarah

Reviewed 1 August 2016 via mobile

My family visited In Play Newmarket on a rainy day seeking some change of scenery and some fun times. Upon waking in I had my doubts, as the place looked very unclean, but I chalked it up to poor lighting and proceeded to buy my...More

Thank Roberta_Turnblad
Sarah B, Owner at In Play Inc., responded to this reviewResponded 12 August 2016

Hi Roberta, Thanks for letting me know about this. That is totally unacceptable. I know exactly who this was and they have been fired. Rudeness to customers is not tolerated. People come here to have fun! Staff are not permitted to use their phones while...More

Reviewed 31 July 2016 via mobile

Happened by this place by accident when we travelled from Haliburton to take our son to chuck e cheese for his birthday, only to find out it was gone! The staff were excellent and friendly, prices were great and the kids loved it! Happened to...More

1  Thank Angela B
Sarah B, Owner at In Play Inc., responded to this reviewResponded 12 August 2016

Thanks Angela. We look forward to seeing you again. - Sarah

Reviewed 26 April 2016

I took my 7 year old son over to InPlay a few weeks ago where he met up with a friend and they had a great time. They spent a lot of time in the arcade but also on the climber and the mini putt....More

Thank Andrea M
Reviewed 27 March 2016 via mobile

Samantha was working when I went to in play and she was great! There was multiple ppl needing her assistance and she was still nice and funny and ensured everyone was taken care of !!

1  Thank Sammy K
Sarah B, Owner at In Play Inc., responded to this reviewResponded 12 August 2016

Hi Sammy, Glad to hear you enjoyed your visit and that Samantha was able to look after you when needed and with a smile! Thanks for coming.

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Questions & Answers
Robyn20161982
16 March 2016|
Answer
Response from traveler123Toronto | Property representative |
Hi Robyn, my apologies for not getting back to you sooner. I have never had a question on Trip Advisor before. Didn't realize they had that. No, adults do not have to pay unless they want to participate. For example, if... More
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