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Gray Line West Coast Sightseeing

3945 Myrtle Street, Burnaby, British Columbia V5C 4G3, Canada
+1 604-451-1600
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Review Highlights
Effective Way to See Vancouver

If you are only in Vancouver for a short time as we were this is probably the best way to get a... read more

Reviewed 6 days ago
Chukrok
,
Ottawa
Save your money - waste of time!

I have done greyline tours on many previous vacations and have always enjoyed and appreciated... read more

Reviewed 2 weeks ago
Stéphane L
via mobile
Read all 72 reviews
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Overview
  • Excellent59%
  • Very good23%
  • Average4%
  • Poor6%
  • Terrible8%
Travellers talk about
“day tour” (7 reviews)
Closed Now
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Hours Today: 7:00 AM - 10:00 PM
LOCATION
3945 Myrtle Street, Burnaby, British Columbia V5C 4G3, Canada
CONTACT
+1 604-451-1600
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Reviews (72)
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1 - 10 of 70 reviews

Reviewed 6 days ago

If you are only in Vancouver for a short time as we were this is probably the best way to get a good overview of the city. We bundled the hop on hop off bus tour with the Stanley Park Experience. That gave us entry...More

Thank Chukrok
Reviewed 2 weeks ago via mobile

I have done greyline tours on many previous vacations and have always enjoyed and appreciated getting a guided tour of a new city the first time I visit. Having done so, I thought this would be the same but that was far from the truth....More

Thank Stéphane L
Reviewed 3 weeks ago

This is such a great way to see the city and some of the attractions it offers. Stanley Park is a wonderful place to walk around, take pictures. Then a trip to the downtown area is fantastic. We took one of the water taxes to...More

Thank miles_x2
WESTCOAST S, Manager at Gray Line West Coast Sightseeing, responded to this reviewResponded 2 weeks ago

Hi miles_x2, Thank you for your review. I am happy to hear about your Hop-On, Hop-Off Sightseeing tour. I do agree with you about Stanley park. It's an amazing place to go for a stroll. Its nice that you were able to benefit from the...More

Reviewed 3 weeks ago

Took this tour one day while in Vancouver in September. About 10 hrs includes a stop at Shannon falls, brandy wine falls, and 4 hr stop at whistler and beautiful views of Howe sound and horseshoe bay along the sea to sky highway. Booked through...More

Thank mariedesjardins
WESTCOAST S, Manager at Gray Line West Coast Sightseeing, responded to this reviewResponded 3 weeks ago

Hi mariedesjardins, Thank you for your review. I am really happy to hear about your experience. It sounds like you had an amazing time on our Whistler and Shannon Falls tour. I personally love the views on the Sea to Sky highway and am very...More

Reviewed 3 weeks ago

If it wouldn't have been for all the road works downtown this would have been superb. The drivers were all very pleasant and we can only recommend this tour. Note that a 2 minute little blue boat ride is included.

Thank Ove S
WESTCOAST S, Manager at Gray Line West Coast Sightseeing, responded to this reviewResponded 3 weeks ago

Hi Ove S, Thank you for your review and recommendation. I am really happy to hear about your Hop-On Hop-Off Sightseeing tour. Hope you visit us the next time you are in Vancouver. Thanks, Shruti M. guestexperience@westcoastsightseeing.com

Reviewed 4 weeks ago

Excellent Hop on Hop off bus in Vancouver. The whole route has 24 stops and takes about 2 and a half hours. Goes to all the interesting places in Vancouver.

Thank michaelbN5695YM
WESTCOAST S, Manager at Gray Line West Coast Sightseeing, responded to this reviewResponded 3 weeks ago

Hi michaelbN5695YM, Thank you for your review. I am very happy to hear about your Hop-On, Hop-Off Sightseeing tour experience. Please visit us the next time you are in Vancouver. Thanks, Shruti M. guestexperience@westcoastsightseeing.com

Reviewed 7 September 2017

I used this for the Victoria and garden tour. I thought overall it was the best way to see victoria in one day. They picked up at our hotel, drove us to the ferry and the bus goes right on the ferry. It's a 90...More

Thank mamshellz
WESTCOAST S, Manager at Gray Line West Coast Sightseeing, responded to this reviewResponded 3 weeks ago

Hi mamshellz, Thank you for such a detailed review. I am very happy to hear that you enjoyed the Victoria and Butchart Gardens tour with us. I totally agree that you don't have to be a nature-loving person to fall in love with Butchart gardens....More

Reviewed 6 September 2017

We did this tour today as it was our first day in Vancouver. All started out well until we got to Stanley park. Seems as if everyone gets off there. Problem is, everyone wants to get back on after they see the sites. Had to...More

Thank expediaex
WESTCOAST S, Manager at Gray Line West Coast Sightseeing, responded to this reviewResponded 4 weeks ago

Hi expediaex, Thank you for your detailed review. I am disappointed to hear that the tour was not up to​ your expectations. We appreciate your suggestions and will use this feedback to try and be better. That being said, please feel free to reach out...More

Reviewed 5 September 2017

We booked Gray Line's Grouse Mountain and Capilano Suspension Bridge tour and our guide Mark was the perfect host providing good advice and information. Notice that some other reviewers have been less than complimentary about this company and I guess it all boils down in...More

Thank Jambos44
WESTCOAST S, Manager at Gray Line West Coast Sightseeing, responded to this reviewResponded 4 weeks ago

Hi Jambos44, Thank you for your review and I am really happy to hear that you enjoyed your Grouse Mountain and Capilano Suspension Bridge tour with Mark. He is an amazing tour guide and he will be happy to have heard back from you. Thanks...More

Reviewed 17 August 2017 via mobile

Usually, I love Hop on Hop off buses. I have done them with my family all across Canada and the US. I decided to take my family members on the Vancouver Hop on Hop off bus Wednesday and I was disappointed by the quality of...More

Thank Alissa7890
WESTCOAST S, Manager at Gray Line West Coast Sightseeing, responded to this reviewResponded 9 September 2017

Hi Alissa7890, I am genuinely sorry to hear about your experience. It's really disappointing to hear that you were not pleased with the quality of service. I agree that there is definitely room for improvement and we are taking guest feedback very seriously to make...More

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