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Certificate of Excellence
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Address: 319 ch. Lac Gale, Bromont, Quebec J2L 2S5, Canada
Phone Number:
+1 450-534-0604

TripAdvisor Reviewer Highlights

Read all 277 reviews
Visitor rating
  • 71
  • 27
    Very good
  • 4
  • 4
  • 6
First visit- great experience

Yesterday my girl friend and I decided to spend a day at the Balnea. It was my first visit but not her.We went to the reception, received a bathrobe, a towel, a bottle to fill... read more

Reviewed 4 days ago
Montreal, Canada
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277 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Montreal, Canada
Level Contributor
117 reviews
63 attraction reviews
common_n_attraction_reviews_1bd8 116 helpful votes
Reviewed 4 days ago NEW

Yesterday my girl friend and I decided to spend a day at the Balnea. It was my first visit but not her.We went to the reception, received a bathrobe, a towel, a bottle to fill with water ( unfortunately this morning I have some cold sores, which I don't remember when I got it last time- coincidence ? ) and... More 

Thank Praline23
Level Contributor
30 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

We went on a Friday and got the Gourmet package and added a yoga class. I'm not sure why the yoga class offering isn't more prominent on the website, but definitely check it out - starts at 5:30pm. We were disappointed at check out that the package had gone up in price since we booked and no one had told... More 

Thank Z7671IXmichelled
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 21 March 2017

Recently, my partner treated me to a special day at the spa. It was delightful and serene experience. The location is ideal, perched high and overlooking a lake. We spent a great day in and out, and took advantage of a wonderful, soothing massage. Can't ask for more.

Thank Pardo M
Montreal, Canada
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 14 March 2017 via mobile

I visited this spa with my husband for a relaxing experience and simply to unwind. The Balnea had come highly recommended by friends. The site is very beautiful and well maintained. There are rules that urge guests to be totally quiet in some areas and that prohibits the use of cell phones in most areas... that, to me, is essential... More 

Thank celinecoucou
Charles B, Responsable des relations clients at Balnea, responded to this review

Bonjour Celinecoucou, Thank you for letting us know about your experience and we are sorry to read your disappointment. Your comments don't reflect our philosophy and the experience we want to provide to our guests. I also would like to contact you regarding the situation you experienced. Could you send at charles@balnea.ca your phone number to call you at the... More 

Dollard-des-Ormeaux, Quebec, Canada
Level Contributor
58 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 12 March 2017

My honey treated us to a day of cocooning with a couple's wrap (grape and algae with body exfoliation) and later a couple's massage; couple's means we shared the experience at the same time in the same room. The 4 people who "treated" us were very professional, discrete and masters at their arts. Between these treatments we enjoyed the outdoor... More 

Thank Sue C
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 9 March 2017

SPA/LOCATION Nice Spa location near the lake with a beautiful view on the mountains. Various relaxation areas (like beds, chair, sauna, etc.) in a modern building, very cozy and clean places. There cold bath were great, but since there was only 2 hot baths, this was a little bit too crowded. MASSAGE Not a frequent user, but the overall experience... More 

Thank jean mathieu p
Montreal, Canada
Level Contributor
59 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 16 February 2017 via mobile

Loved the place. There are different areas, next to the lake, up the hills, lively place. The spa services are great. The food is also quite good at the little cafe. It's a rather isolated place so you feel relaxed. Would certainly go again.

Thank Papchoum1976
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 6 February 2017 via mobile

I have been to Balnea spa many times for the thermal experience and for massages over the last 2 years and used to consider it one of my favorite places to unwind. However, I visited the spa in November of 2016 to surprise my boyfriend with a couples' massage and was shocked at the unprofessional behavior of their staff and... More 

1 Thank Marianne N
Charles B, Responsable des relations clients at Balnea, responded to this review

Bonjour Marianne N, BALNEA has been communicating with you since last November. We have tried to please you as much as possible, following our professional evaluation standards. Our team members have individually reported the event. It is clear that the issue has no relation with the quality of the massage you and your accompanying member received but rather about the... More 

Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 3 February 2017 via mobile

I have been twice and both times after five for the thermo experience. You won't be disappointed. It's a beautiful setting and everything is clean and serene. Worth the visit.

Thank James C
Sherbrooke, Canada
Level Contributor
40 reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 26 January 2017 via mobile

Paradise all year round. Food is amazing Installations are 5* Best massage ever If I could, I would be there every week !

Thank Ally2509

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Antigua, Guatemala
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Typical questions asked:
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