We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Schiphol Behind The Scenes

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Vertrekpassage 259, 1118 AW Schiphol, The Netherlands
Phone Number:
+31 20 316 3951
This attraction is at Amsterdam Airport Schiphol

TripAdvisor Reviewer Highlights

Read all 141 reviews
Visitor rating
  • 9
  • 10
    Very good
  • 6
  • 3
  • 2
Huge airport

It is a huge airport and there are good things and a lot of bad things about it. First of all is the information, the staff is not very welcome and they are not always helpful... read more

4 of 5 bubblesReviewed 7 November 2016
Add Photo Write a Review

141 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 30: English reviews
Level Contributor
1,335 reviews
1,013 attraction reviews
common_n_attraction_reviews_1bd8 169 helpful votes
4 of 5 bubbles Reviewed 7 November 2016

It is a huge airport and there are good things and a lot of bad things about it. First of all is the information, the staff is not very welcome and they are not always helpful. The restaurants in the airport are not very diverse and also have higher prices that restaurants in other airports. For the rest, the airport... More 

Thank thor2705
London, United Kingdom
Level Contributor
226 reviews
101 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 5 October 2016 via mobile

This is big airport and a very once at that. Loads of choices for food souvenirs shopping and eating. There's even scope for a relaxing massage if you have the time. I tried one of the automated kiosks and found it quite good.

Thank sam-zk
Level Contributor
105 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 30 August 2016 via mobile

Very spacious and big airport. Modern and good looking. It has many facilities whether inside or outside the flying zones. The only blemish here is when we arrived from Faro we had to walk and walk, though there were walking belts but it took a while to reach the bags delivery zone more than what's usually expected. Still I give... More 

Thank Hussam G
Scotland, United Kingdom
Level Contributor
1,033 reviews
427 attraction reviews
common_n_attraction_reviews_1bd8 1,247 helpful votes
4 of 5 bubbles Reviewed 23 August 2016 via mobile

This airport is amazing. Super clean and very well signposted to your gates, baggage reclaim etc. There are many restaurants and bars to help you fill in time before your flight. All tastes are catered for. All prices in Euro's and outlets accept major credit cards. Baggage trolley's available along with transport for accessibility challenged passenger. Not too many staff... More 

2 Thank Keith J
Riyadh, Saudi Arabia
Level Contributor
994 reviews
320 attraction reviews
common_n_attraction_reviews_1bd8 389 helpful votes
5 of 5 bubbles Reviewed 6 August 2016 via mobile

I had an amazing experience there when i arrived from Saudi Arabia and when I traveled out to Paris. The staff were too professional with all passengers. Every thing is available inside airport terminals even food or shopping.

Thank Abdulmoez-Tahmaz
Ferring, United Kingdom
Level Contributor
23 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 21 June 2016

It is refreshing to have these continental coach trips around airports as they have all but disappeared in the UK. The behind the scenes tour lasted an hour and was well managed with a useful descriptive video describing the comings and goings of the airport and the economic benefits. It was a pity that the route did not include the... More 

2 Thank Michael P
Toronto, Canada
Level Contributor
270 reviews
118 attraction reviews
common_n_attraction_reviews_1bd8 136 helpful votes
3 of 5 bubbles Reviewed 23 March 2016

I love factory tours so this behind-the-scenes airport tour was very appealing to me. In the end, I enjoyed it, but it may not be for everybody. About two days before the tour I tried to book tickets online, but the time slots that suited me were marked FULL, with a warning that "Full means full - don't call us".... More 

2 Thank jameskul
Geervliet, The Netherlands
Level Contributor
152 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 23 October 2015

Took this trip late October on a rather dreary day. And I suppose that didn't really help livening up the experience. The bus ride was very smooth, the driver did an excellent job at that, also keeping an eye on what was happening behind him in the coach. keeping everybody in check (autumn break and a good few kids on... More 

1 Thank Ingrid M
Kirchberg, Switzerland
Level Contributor
25 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 11 October 2015

I had a very bad experience last Friday evening on the Security gates. I had a small Swiss Army​ knife with me (5cm length). The security officer took it away. I didn't accept that and went to the supervisor, a shortish bald man, and wanted to discuss this. The Schiphol security paper, which is published on the homepage, says that... More 

1 Thank tutello
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 11 October 2015

I did the tour, together with a friend of mine. The tour was rather basic - you basically sit in a bus that would carry you to different corners of the airport. I am not really sure what the value really is (especially, when you have to pay for the tour). I guess for people with kids, this might be... More 

Thank Yu D

Travellers who viewed Schiphol Behind The Scenes also viewed

Schiphol, Haarlemmermeer
Schiphol, Haarlemmermeer
Schiphol, Haarlemmermeer

Been to Schiphol Behind The Scenes? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Schiphol Behind The Scenes and other visitors
1 question
Ask a question
Questions? Get answers from Schiphol Behind The Scenes staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?