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Brittany Ferries

Millbay Docks, Plymouth PL1 3EW, England
+44 330 159 7000
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Review Highlights
Pleasant and comfortable

Used Brittany ferries for our overnight trip from Plymouth to Ouistreham (Caen). No issues checking... read more

Reviewed 2 days ago
markprsn
,
Tynemouth, United Kingdom
A pleasant and comfortable trip

From arrival at the port of departure to leaving at the other end was a seamless and professional... read more

Reviewed 4 days ago
John4725
,
Plymouth, United Kingdom
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Sail with Brittany Ferries from Portsmouth, Poole or Plymouth direct to France and Spain. Our routes take you closer to popular holiday destinations, saving miles of driving, fuel costs, tolls and overnight stops. Choose either superb comfort of a cruise ferry, no-frills economie service or speed across The Channel on our fast craft.
  • Excellent43%
  • Very good30%
  • Average12%
  • Poor7%
  • Terrible8%
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“pont aven” (421 reviews)
“st malo” (212 reviews)
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Hours Today: 9:00 AM - 4:30 PM
LOCATION
Millbay Docks, Plymouth PL1 3EW, England
CONTACT
Website
+44 330 159 7000
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1 - 10 of 2,277 reviews

Reviewed 2 days ago

Used Brittany ferries for our overnight trip from Plymouth to Ouistreham (Caen). No issues checking in on either side (in fact on French side we had made a mistake and booked the wrong date- which they changed no issues). Ferry was comfy with basic rooms....More

Thank markprsn
Reviewed 4 days ago

From arrival at the port of departure to leaving at the other end was a seamless and professional operation. Our cabin, small as expected, was comfortable and had all we needed for the overnight voyage. Although my choice of meal was slightly disappointing (My fault-my...More

Thank John4725
Reviewed 1 week ago

Easy to board and disembark with good control in the port areas. On board service is very good and friendly helpful staff - everything to make your trip comfortable on board .

Thank David R
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 6 days ago

Dear 'David R', Thank you for your review, I'm pleased to read that you enjoyed a comfortable trip with us. I hope that we can be of service to you again soon. Kind regards Jane Customer Services Brittany Ferries

Reviewed 1 week ago

Tell people about our experiences!! Well we are into our 15th year of Club Voyage membership ,and we travel to France 5 or 6 times a year!! So we have done at least 150 Xings with BF.......and out those Xings we have had 4 bad...More

2  Thank Lin G
BF-CustomerServices, Manager at Brittany Ferries, responded to this reviewResponded 6 days ago

Dear 'Lin G', It's great to read that you have travelled with us over 150 times and are in your 15th year of Club Voyage membership, we really appreciate your loyal custom. Thank you for your review and recommendation. We look forward to welcoming you...More

Reviewed 1 week ago

Brittany Ferries provide a fast efficient service to Roscoff from Plymouth. We have used it many times and amazingly the ferry always arrives on time.The ships they use on this route are currently the two best ferries they have, what more could you ask for....More

Thank G-J-Allensby
Reviewed 1 week ago via mobile

Unfortunately the Plymouth to Roscoff route has become ridiculously expensive. Up until 3 years ago we used the route 3-4 times per year for several years, exploring France or taking short breaks in the Roscoff area. Unfortunately the crossing prices have been hiked up and...More

2  Thank Trena F
Reviewed 1 week ago

I as a foot passenger took a one-way trip from Santander to Porstmouth. Positive way curious to see how this connection and ferries are compared to other ferries in Europe. Ferry line which should have a experience of decades by giving good experiences for travelling...More

2  Thank Ak K
Reviewed 2 weeks ago via mobile

Always a nice trip to Roscoff but Plymouth deserve a newer ferry as Plymouth to Roscoff crossing started in Plymouth.We feel a bit short changed by Brittany Ferries.About time something was done.

Thank cjsh0me
Reviewed 2 weeks ago

Brittany ferries provide the most comfortable, the most efficient and ultimately the most enjoyable time you could ever have on a ferry. We have been travelling to France for 30 years, sometimes 5/6 times a year and every crossing has been on schedule. Crew training...More

3  Thank verluisant
Reviewed 2 weeks ago

I have been using Brittany Ferries since its second commercial sailing between Plymouth and Roscoff on a regular basis, sometimes several times a year, as well as on other BF routes. Over the past 10 years, both the frequency of sailings and quality of service...More

7  Thank Jeremy G
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Questions & Answers
Christine K
11 January 2018|
AnswerShow all 3 answers
Response from Anthony John L | Reviewed this property |
Hi it is dreadful for dogs. They are NOT allowed in cabins of any sort on the Pont Aven , have to be muzzled while journeying in a lift to the top deck where the kennels. I would not take my dogs again, you have much more... More
1
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trayjh2017
30 November 2017|
AnswerShow all 3 answers
Response from friday_dog | Reviewed this property |
I did not have voice interaction with them, but found their response to emails very satisfactory. My wife needed further assistance and they were great in altering oyr bookings so we would have kess difficulty.
0
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Cláudia de J
10 September 2017|
AnswerShow all 7 answers
Response from BF-CustomerServices | Property representative |
Hello Cláudia, I am afraid that we can only accept bookings for pets if they are travelling in a vehicle. Kind regards, Jane
1
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