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Laser Quest Bournemouth

Certificate of Excellence
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Address: Glen Fern Road | The Old Super Bowl, Bournemouth BH1 2LZ, England
Phone Number:
+44 1202 556888
Website
Today
10:00 - 22:00
Open now
See all hours
Hours:
Sun 10:00 - 21:00
Mon - Thu 10:00 - 22:00
Fri - Sat 10:00 - 23:00

TripAdvisor Reviewer Highlights

Read all 84 reviews
Visitor rating
  • 51
    Excellent
  • 13
    Very good
  • 4
    Average
  • 4
    Poor
  • 5
    Terrible
Great party

This is a great place for or a party. The kids can run around and let steam off. Both my son's enjoyed it, they are aged 9 and 13. The staff were friendly and nothing was too much... read more

5 of 5 bubblesReviewed 3 weeks ago
_the5colefamily
,
Bournemouth, United Kingdom
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84 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Level Contributor
78 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

We really enjoyed ourselves BUT the setup is dated and the staff incompetent. We booked a double booking. For our first session, we didn't fully understand what was happening, the out of focus projector safety brief was drowned out by screaming kids. None the less we enjoyed it. The second round we apparently were not meant to go back in... More 

Helpful?
Thank Glen T
scotty2424, Owner at Laser Quest Bournemouth, responded to this review

Hello and thank you for your feedback. I would like to point out that I take all feedback very seriously and I always investigate all complaints thoroughly no matter how big or small they may be. Following my investigation, which has included a full review of the days CCTV (which records both video and audio) and a review of our... More 

Bournemouth, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

This is a great place for or a party. The kids can run around and let steam off. Both my son's enjoyed it, they are aged 9 and 13. The staff were friendly and nothing was too much trouble. We went for the hot food and there was enough for all. The help yourself drink machine was popular with the... More 

Helpful?
1 Thank _the5colefamily
Poole, United Kingdom
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 November 2016

Great staff, really helpful, good choice of food, kids loved the game play, proactive staff that speak to you as a real person and engage in conversation instead of some of these places where you usually get non conversational young staff who grunt at you. Good value for money, they did the whole thing and it was so stress free... More 

Helpful?
Thank 30minute
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 November 2016

We visited the venue and booked the party even though we had never been before. From booking all staff were polite, helpful and friendly. The boys had great fun and enjoyed seeing their scores. Party food smelled and looked very appetising. There wasn't much left but was adequate proportions. Party host Chloe was great and filled me in on procedure... More 

Helpful?
1 Thank Julie C
Poole, United Kingdom
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 23 November 2016 via mobile

Great staff. Were let down by camouflage paintball so had 8 boys and no party! Arrived at laser quest. So helpful and accommodating. Could not have done more for our disappointed birthday boy and his friends. Thankyou

Helpful?
1 Thank Sam T
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 November 2016

I visited this laser quest to get prices on days out with my family. The staff member was very helpful. (Aaron). On leaving I also found out there building is joined on to a amusement, bowling, arcade, soft play. something for everyone.

Helpful?
1 Thank Adam P
1 review
5 of 5 bubbles Reviewed 3 November 2016

Booked our son's 7th birthday party and it was amazing and very easy to book. Staff go out there way to make the day brill, even when booking they are so helpful. Food was lovely and fresh, party bags including birthday cake was also very good. We would book again in a heart beat and would recommend to anyone who... More 

Helpful?
Thank Angela H
Bournemouth, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 11 October 2016 via mobile

Took 13 kids to Laser Quest for a Birthday party. The staff were wonderful from beginning to end, don't know how they kept smiling considering the noise level of our group! Wasn't the cheapest option but absolutely worth every penny. Kids loved it and stress free for the adults.

Helpful?
Thank gulencj
Dorset, United Kingdom
Level Contributor
21 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 October 2016

Booked sight unseen so a bit of a risk, however, the party was excellent. Booked over the phone - very polite from our first interaction followed up with paperwork quickly posted. Today eight 9 year olds all had an excellent time. Very well organised and LOTS of fun. Our party host ensured it all went smoothly, the food was freshly... More 

Helpful?
Thank Sarah C
1 review
5 of 5 bubbles Reviewed 19 September 2016 via mobile

We took 12 boys to Laserquest Bournemouth recently. At this age they start being a bit picky but every one of them had an amazing time - professional staff, food that the boys enjoyed, quality ice-cream and the full 'Happy Birthday' singsong organised by Laserquest staff. We were able to sit back and were only needed to pay! Highly recommend.

Helpful?
Thank Andrew L

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Laser Quest Bournemouth and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?