We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: West Howe Industrial Estate, Bournemouth BH11 8LQ, England
Website

TripAdvisor Reviewer Highlights

Read all 28 reviews
Visitor rating
  • 8
    Excellent
  • 4
    Very good
  • 5
    Average
  • 6
    Poor
  • 5
    Terrible
Abrupt staff & cold toilets

Arrived today and before I could even shut the front door behind us, I felt like I was being barked at with questions. 'Here to play?' In an abrupt manor and how old is the child... read more

Reviewed 7 March 2017
Agm-91
via mobile
Add Photo Write a Review

28 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 28: English reviews
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 7 March 2017 via mobile

Arrived today and before I could even shut the front door behind us, I felt like I was being barked at with questions. 'Here to play?' In an abrupt manor and how old is the child. No friendliness and didn't explain anything to me really. If it hadn't been for me meeting a friend I probably would have walked straight... More 

Helpful?
Thank Agm-91
Bournemouth, United Kingdom
Level Contributor
11 reviews
8 attraction reviews
Reviewed 14 February 2017

First time here on a Saturday morning, and was pleasantly surprised. Although busy, it was well organised and friendly. The children had a brilliant time, the party room was laid out well and the food was great. My five year old loved it and wants to go back!

Helpful?
Thank Victoria J
Level Contributor
3 reviews
Reviewed 11 August 2016 via mobile

Having never visited before today I was a bit dubious as read some of the other reviews on here and was expecting the worse !! What a pleasant surprise, clean, fresh, bright looking play area, no dirty carpets or tables. Plenty of seating and a small refreshments area. A lovely decorated party room with ample space for all adults too.... More 

Helpful?
Thank Lisa W
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 28 May 2016 via mobile

My partner and I decided to take our 10 month old daughter to giggles, after having walked past it many a times! ...I wish we'd kept going! The place is very rundown and in need of some tlc and a paint job! There was food and small bits of dirt etc all over the floor ( which a child could... More 

Helpful?
3 Thank Ami C
Level Contributor
47 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 17 May 2016 via mobile

Visited today with my 4 year old. Entry was only £2.50 and it was lovely and quiet. Not been for a while so decided to pop in. Play frame was very clean and it was so nice to see areas that had been worn/ torn replaced with new material and netting. Didn't order any food so can't comment on that... More 

Helpful?
Thank sarahnathxander
Verwood, United Kingdom
1 review
Reviewed 23 April 2016

Had a great birthday party here today for my little boy for his 3rd birthday, we had children ranging from 1-9 years and the soft play catered for them all, staff were very helpful on arrival showing us to our tables quickly and dealing with a very tangled bunch of helium balloons that we had bought with us. The kids... More 

Helpful?
Thank Nicola S
Bournemouth, United Kingdom
Level Contributor
24 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 3 April 2016

Took my grandchildren there recently, as it had a half price offer on entrance fees and it was the single worst play centre we have been to! I'm glad I didn't pay full price!! Management were more interested in showing off their new puppies, than dealing with customers. Young staff were rushed off their feet at the coffee/snack bar and... More 

Helpful?
Thank SunnyD1881
Bournemouth, United Kingdom
Level Contributor
109 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
Reviewed 29 March 2016

I've been coming to Giggles for years and since the new owner has taken over I've seen a huge improvement in cleanliness, menu, prices and administration. Yes, there are "rules" because there are people who don't know how to behave or control their children. The rules or simple - no photography - what's wrong with that, get off Facebook and... More 

Helpful?
Thank Sue R
bournemouth
Level Contributor
58 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 24 February 2016

This is a good place to go for your children to burn off excess energy, and enjoy themselves, the shoe numbering system is a good idea and offers some security. Prices are reasonable but a time limit is applied when they are busy, but when we went prices were lower to reflect this, a welcome idea,we will definitely go again,... More 

Helpful?
1 Thank BournemouthAstonish
Level Contributor
26 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
Reviewed 28 January 2016 via mobile

Rude staff!!! very run down!! not very clean!! I wouldn't recommend this place, kids could have more fun in an empty room

Helpful?
Thank Sean K

Travellers who viewed Giggles also viewed

 

Been to Giggles? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Giggles staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?