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Grosvenor Casino

West Quay Road | West Quay Road, Southampton SO15 1RE, England
+44 23 8033 4333
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Review Highlights
Easter weekend

My husband and I spent the weekend in Portsmouth at Easter . We love casinos and are members of... read more

Reviewed 25 April 2017
Flinthill1
via mobile
Burger from hell

The only gamble I had today was with your food, the burger not only took 40 minutes to arrive, was... read more

Reviewed 26 February 2017
Mike M
via mobile
Read all 71 reviews
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Overview
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Grosvenor Casino Southampton is a unique leisure venue, boasting an a la carte restaurant and late night sports bar which is complimented by a comprehensive gaming experience for players of every level. We have numerous Roulette, Blackjack (including electronic terminals) and Poker tables, plus popular Slot machines to cater to all tastes. We're open 24 hours a day, 7 days a week and provide free onsite car parking.
  • Excellent33%
  • Very good39%
  • Average14%
  • Poor5%
  • Terrible9%
Travellers talk about
LOCATION
West Quay Road | West Quay Road, Southampton SO15 1RE, England
CONTACT
Website
+44 23 8033 4333
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Reviews (71)
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1 - 10 of 71 reviews

Reviewed 25 April 2017 via mobile

My husband and I spent the weekend in Portsmouth at Easter . We love casinos and are members of Grosvenor. I have to name and shame the Inspector there called Lauren .... she was so rude to my husband and absolutely ruined our experience in...More

Thank Flinthill1
Reviewed 26 February 2017 via mobile

The only gamble I had today was with your food, the burger not only took 40 minutes to arrive, was way overcooked, bland, and rubbery but the chips were stone cold as well so whole meal ruined, no wonder I don't eat here. On the...More

Thank Mike M
Reviewed 16 February 2017

Can I please extend my huge thankyou to you and all the team for a fantastic meal on Valentines night. Not only amazing value but the quality of the food and the service was absolutely incredible. My Wife and I really enjoyed it Thank you...More

Thank apicellahall
GrosvenorSouthampton, Director of Sales at Grosvenor Casino, responded to this reviewResponded 17 February 2017

Many thanks for your glowing review - we're so pleased you enjoyed your evening here at the casino, and look forward to welcoming you back again, in the not too distant future.

Reviewed 14 February 2017

This is a very small casino! I like the slots/poker machines and there was only about 15 of them. Very cold outside smoking area. The tapas was wonderful though. 3 of them for £10. Very nice

Thank grumorf
GrosvenorSouthampton, Director of Sales at Grosvenor Casino, responded to this reviewResponded 16 February 2017

Many thanks for your review. With regard to our size, most provincial UK casinos are similar to this, we pride ourselves on providing "big" service. We are pleased that you enjoyed your tapas, and hope to see you again in the future.

Reviewed 8 February 2017

the staff was very nice to me but when it comes to the game there is a dark side to it: This casino has no watchers security to look after potential fraudsters in a first place you cant see everything from security cameras .. that...More

Thank psyxxxo
GrosvenorSouthampton, Director of Sales at Grosvenor Casino, responded to this reviewResponded 12 February 2017

I am sorry that you have had a bad experience with us and I want to assure you that here at Grosvenor Casino Southampton’s Card Room we take any accusations of collusion very seriously and investigate any allegations with fervour. We have cameras that view...More

Reviewed 8 February 2017

Was going to the casino, so we decided to go out for a meal there as the menu looked good online. When we arrived the waitress warned us that the set menu was only available on that night. We didn't mind, but she carried on...More

Thank Hannah A
GrosvenorSouthampton, Director of Sales at Grosvenor Casino, responded to this reviewResponded 9 February 2017

Many thanks for your great review, we're very pleased to hear you enjoyed your meal here. We work hard to ensure we offer great food at the best value for money. We look forward to seeing you again soon.

Reviewed 4 February 2017

I have been here several times and I have always enjoyed myself. There is plenty to do or you can just sit and have a drink. The meals are delicious. They have great customer service and some great meal deals.

Thank 731nikki731
GrosvenorSouthampton, Director of Sales at Grosvenor Casino, responded to this reviewResponded 6 February 2017

Thank you so much for your glowing review of our casino. We look forward to seeing you again soon.

Reviewed 2 November 2016

this is the place to go after a night on the town good for late drinks and a little fun on the tables

Thank Paul C
Reviewed 27 October 2016

I used to be a regular here so was really excited to go this time. Had some food with friends and was really pleased with the menu options at the bar. We had the tapas menu so we all shared. once of the options we...More

Thank Emily L
Reviewed 3 October 2016

great friendly place to go you can eat drink and play the tables or machines open late so good for that late drink

1  Thank Paul C
GrosvenorSouthampton, Director of Sales at Grosvenor Casino, responded to this reviewResponded 25 October 2016

Thanks for your review, we're pleased you enjoy visiting Grosvenor Casino Southampton, and hope to see you again for a visit soon.

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Questions & AnswersAsk a question
shannon m
Do they sell cigarettes
28 June 2015|
Answer
Response from GrosvenorSouthampton | Property representative |
Hello, yes we have cigarettes and e cigarettes available at the cashiers desk. Many Thanks
0
Votes
kaydeeWinchester
How old do you have to be?
19 June 2015|
Answer
Response from JediToner |
Hi. You need to be over 18 and have ID to register when you come in. Once a member you can then visit any Grosvenor Casino. Please bring along a drivers license or passport.
0
Votes