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8-10 Portland Terrace, Southampton SO14 7EG, England
+44 23 8023 6789
Review Highlights
Big names big store's

All the mane middle of the road stores under one roof . Plenty of space plenty of eateries plenty... read more

Reviewed 2 days ago
Robert Y
Southampton, United Kingdom
via mobile
iow holiday day trip

wow what a place this is to see its the best shopping mall ive ever seen great shops and places... read more

Reviewed 4 days ago
Graham C
Read all 274 reviews
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  • Excellent37%
  • Very good44%
  • Average14%
  • Poor2%
  • Terrible3%
Travellers talk about
“john lewis” (35 reviews)
“west quay” (53 reviews)
Open Now
All hours
Hours Today: 09:00 - 19:00
8-10 Portland Terrace, Southampton SO14 7EG, England
+44 23 8023 6789
Write a Review
Reviews (274)
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1 - 10 of 247 reviews

Reviewed 2 days ago via mobile

All the mane middle of the road stores under one roof . Plenty of space plenty of eateries plenty of car parking.anchored by John Lewis. A great place to shop.

Thank Robert Y
Reviewed 4 days ago

wow what a place this is to see its the best shopping mall ive ever seen great shops and places to eat very impressive building and hope to come back

Thank Graham C
Reviewed 6 days ago via mobile

A very big and nice shopping area with plenty of restaurants and cafes and a wide range of shops. Not to be missed if you love shopping.

Thank Horroriza
Reviewed 6 days ago via mobile

Amazing transformation of old walled area of city. Great selection of shops and restaurants. Good destination

Thank singingtourist
Reviewed 1 week ago

Its a large shopping complex in a rejuvenated area of Southampton. Lots of retail shops as well as places to eat, an outdoor cinema and entertainment space.

Thank Rick_Yvanovich
Reviewed 1 week ago

This place is the new and modern place in a historical city. Many familiar stores bars and eating places all in one location. So clean and tidy a credit to all concerned. Well done on the Wimbledon set for all sports or non sports fans.

Thank albreth1
Reviewed 1 week ago via mobile

Lots of shops and now places to eat in large additional area which has been built. My wife likes this place, multi storey car park minimum payment . Also large open ground car park nearby first 30minutes free then payment needed. Also other areas to...More

Thank Paul H
Reviewed 2 weeks ago via mobile

Visited here and enjoyed the experience, lots of high street brands with a John Lewis and Marks and Spencer, Their are all the brand name restaurants in and around the mall. Parking is easy in the multi-storey which adjoins it. Out side in front of...More

Thank RealityCheck2013
Reviewed 2 weeks ago

This is a great mall so make sure you have ample time. I went on a Thursday and was surprised at how busy it was. My only criticism is that the signage is very poor. I was walking (no car) and it took me 10...More

Thank canuck562015
Reviewed 2 weeks ago via mobile

It's a lovely place to go for a great shopping experience and great choose of places to eat, although it can be too small when it's really busy and waiting times for queuing etc take for ever, so best to go a week day and...More

Thank Louise R
Westquay-Southampton, Customer Service Assistant at Westquay, responded to this reviewResponded 2 weeks ago

Thank you for your recent review of Westquay. We are pleased to hear your overall experience of the centre was positive and we do understand how busy it can become within the centre over the busier period. We do look forward to welcoming you back...More

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Questions & Answers
Diane S
22 May 2017|
Answer Show all 2 answers
Response from TravelFun24 | Reviewed this property |
From the station exit (nearest to the platform 4 side), it's 10 mins max to the John Lewis entrance, where you can walk through to the shopping concourse. From the concourse, there are several exits but any of them will be... More
Salwa E
17 October 2016|
Answer Show all 4 answers
Response from hayleyrussell1501 | Reviewed this property |
It's within walking distance but there are plenty of Taxis about!
29 September 2016|
Answer Show all 2 answers
Response from Westquay-Southampton | Property representative |
Hi Thank you for your comment. As you've mentioned the original naming wasn't ideal, so given that we will shortly be launching a new extension to the centre, now is the perfect time to implement a new numbering system... More