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Champneys Tunbridge Wells

7 High Street, Royal Tunbridge Wells TN1 1UL, England
+44 1892 530111
Review Highlights
Excellent treatment in nice environment

Opening hours useful for working people. Staff friendly and treatment as hoped for. One reviewer... read more

Reviewed 2 weeks ago
anthea c
Royal Tunbridge Wells, United Kingdom
Knot releasing massage! Great Products, Reasonable Prices.

On 18th Aug, I was lucky enough to be given a Neck, Shoulder and Back massage from Kathryn. The... read more

Reviewed 22 August 2017
Nikki M
Read all 68 reviews
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  • Excellent63%
  • Very good11%
  • Average4%
  • Poor8%
  • Terrible14%
Travellers talk about
Closed Now
All hours
Hours Today: 9:00 AM - 8:00 PM
7 High Street, Royal Tunbridge Wells TN1 1UL, England
+44 1892 530111
Write a ReviewReviews (68)
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1 - 10 of 68 reviews

Reviewed 2 weeks ago

Opening hours useful for working people. Staff friendly and treatment as hoped for. One reviewer wrote that the place was a mess. I didn’t experience that at all. Found the environment very pleasant.

Thank anthea c
Reviewed 22 August 2017

On 18th Aug, I was lucky enough to be given a Neck, Shoulder and Back massage from Kathryn. The room was comfortable and the appropriate privacy given where needed. Kathryn asked me whether there were any areas requiring more attention. Kathryn's technique was incredible, firm...More

Thank Nikki M
Management response:Responded 24 August 2017

Thank you for your lovley feedback and we look forward to seeing you in the near future!

Reviewed 14 August 2017

I had an eyebrow and eyelash tint. First of all, the staff were extremely patient in dealing with my changes of appointment time. Second, it was the first time my eyes hadn't stung after this treatment and I didn't emerge looking like a panda either....More

Thank anthea c
Management response:Responded 15 August 2017

Thank you very much for your lovley feedback. We look forward to seeing you in the near future!

Reviewed 10 August 2017

After a day of shopping in Tunbridge Wells, my sister and I had facials booked at Champneys. Our 4 pm appointments started late and ended early. Our treatments were 55 min each, mine was 40 mins and my sister 45 mins. Our intention had been...More

Thank 552roz
Management response:Responded 11 August 2017

Thank you very much for your review on our City spa at Champneys Tunbridge wells. We deeply apologise you were left very disappointed with your experience and we are investigating this with high importance. We would love to restore your faith with us as a...More

Reviewed 5 August 2017 via mobile

Just back from my 1 hour Massage by Emma. She took every knot from my tense body away. She very professionally pumelled all my stress away. I was so relaxed after the massage that I just had to have a nap when I got home....More

Thank Esther D
Reviewed 1 August 2017 via mobile

Amy did an amazing job. I always feel comfortable and relaxed here. Looking forward to my next treatment!

Thank mazmarianni
Management response:Responded 2 August 2017

Thank you Maria for your wonderful feedback. We look forward to seeing you again in the near future Jade Sullivan Spa Manager

Reviewed 6 July 2017

I had booked a facial for a treat on Monday and was very excited to try a somewhere new. The entrance into Champneys is plush and makes you feel as if you are entering somewhere special. The facial was lovely and the massages in between...More

Thank Bellhurst
Management response:Responded 7 July 2017

Thank you for your feedback with regards to your experience on our Tunbridge Wells Day Spa, We appreciate your comments and will look into the points made to help develop our treatment rooms and pass on the positive review to your Therpaist Look forward to...More

Reviewed 19 June 2017

Having just completed a 10k race, I was in need of a good body massage and this was just perfect. Bethany asked if I had any areas that I wanted focused on and I said my shoulders and legs. She was brilliant and ironed out...More

1  Thank CReagle1997
Reviewed 25 May 2017

Attracted by the description I booked in for a shrinking violet wrap treatment with Amy. Not only was I looked after superbly by her, the treatment was amazing ....wonderfully relaxing .....and the shrink ...well that's my secret but believe me I was stunned ...in a...More

Thank Annette S
Reviewed 15 May 2017 via mobile

I thoroughly enjoyed my first visit to this day spa. I felt completely pampered after having a full body massage and facial with Lucy. She talked to me about any problem areas before starting the massage and worked hard to resolve those areas - the...More

Thank Natasha S
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