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The Refinery Limited

60 Brook Street, London W1K 5DU, England
+44 20 7409 2001
Review Highlights
Not Great Hosts

My best friend offered me the De-Stress face & body treatment for my 40th birthday surprise... read more

Reviewed 6 June 2017
Nicholas M
London, United Kingdom
Living the dream

Let me set the scene that was in my head, large glass windows look in on a slightly worn down... read more

Reviewed 9 November 2016
London, United Kingdom
via mobile
Read all 15 reviews
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Stop in for a “pick-me-up” at one of London’s premier one-stop grooming emporiums for men, offering barbering, skincare, bodycare and spa treatments.
  • Excellent55%
  • Very good6%
  • Average13%
  • Poor20%
  • Terrible6%
6 Jun 2017
“Not Great Hosts”
8 Nov 2016
“Living the dream”
60 Brook Street, London W1K 5DU, England
+44 20 7409 2001
Write a Review
Reviews (15)
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1 - 10 of 14 reviews

Reviewed 6 June 2017

My best friend offered me the De-Stress face & body treatment for my 40th birthday surprise. Instead of feeling De- Stressed I ended up more tense when the receptionist started asking about payment or if I had a voucher. I explained to her that this...More

Thank Nicholas M
Reviewed 9 November 2016 via mobile

Let me set the scene that was in my head, large glass windows look in on a slightly worn down barbershop with a number of hairdresser chairs lined up facing the bank of mirrors. This was the grand setting for the small get together I...More

Thank MikeH08
Reviewed 29 September 2016

being a man, hair is very important to us. so i decided to treat myself being down in London to a haircut, being a barber myself and giving the best haircut and customer service experience possible i expected the same, i was very much wrong....More

Thank Sarah T
Reviewed 6 January 2016

I have a rather "sparse thatch".. OK, I'm bald! Pretty much all fell out at the age of 23, which means I lasted a cool 9 years longer than my dad, however left me with a quandary - do I shave what remains off? Or...More

Thank Ben H
Reviewed 18 November 2015 via mobile

I booked into the Harrods branch. Tyson did my hair and beard trim. I can honestly say this was the best haircut and beard trim I've ever had. Tyson did not rush and did a thorough professional job. The surroundings are airy and comfortable. I...More

Thank Duncan H
Reviewed 23 July 2015

Maybe I went there for the wrong thing. I had a manicure and pedicure (my first) and the technicians were very nice, but it just felt so rushed. Realized I could go to some nail place, pay half the price and get the same quality....More

Reviewed 3 August 2014

I have been using The Refinery for a number of years now and always find it to be friendly and professional, with a good standard and range of treatments this weeks visit was no exception.

1  Thank Jcotta1970
Reviewed 11 March 2013

The Refinery in Mayfair is a very fine establishment. Each experience is as professional as the last. From start to finish the staff make you feel comfortable and welcome by way of their professionalism and general manner. I regularly get my hair cut at the...More

Thank SteveF005
Reviewed 22 February 2013

I stopped by The Refinery for the first time this week for a wet shave on a recommendation from a friend. I was very impressed at the attentiveness of the service when welcomed, and while I was waiting. As it was my first time at...More

1  Thank John F
Reviewed 15 July 2012

Having used this spa for the last 10 years (!), it's time to move on. Over the last 12 months or so, this establishment has gone from being an amazing place where you go to relax and re-energise to an embarrasment. Their therapists are more...More

6  Thank Jak_Travels
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
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