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The Original London Sightseeing Tour

| The Original London Visitor Centre, London SW18 1TB, England
+44 20 8877 1722
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US$42.29*
and up
The Original London Sightseeing Tour: Hop-on Hop-off
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US$89.97*
and up
London Combo: Hop-On Hop-Off Tour and London Eye Champagne Experience
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Experience the best of London aboard The Original Tour's famous red open-top buses. London's most popular sightseeing tour offers its guests the ultimate introduction to the capital and includes entertaining English-speaking guides, an unrivalled fleet of superb modern buses, three main tour routes, two of which offer full multi-lingual commentary, 3 fascinating free walking tours, a fantastic free Thames Hop-on Hop-off river cruise pass, and an exclusive Kids' Club. All hop-on hop-off tickets are valid for 24-hours or 48-hours across over 80 conveniently located stops
  • Excellent41%
  • Very good29%
  • Average13%
  • Poor9%
  • Terrible8%
Travellers talk about
“yellow route” (281 reviews)
“live commentary” (255 reviews)
“hop on hop” (281 reviews)
Open Now
All hours
Hours Today: 08:30 - 18:00
Suggested Duration: More than 3 hours
LOCATION
| The Original London Visitor Centre, London SW18 1TB, England
Westminster
CONTACT
Website
+44 20 8877 1722
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Reviews (4,773)
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1 - 10 of 4,105 reviews

Reviewed 2 days ago via mobile

I'm glad that I got a good price by internet - £32 would be too much to pay for the service. We waited fir 25 minutes at Trafalgar square fir a bus that never came - 2 drive by without stopping. Then walked to the...More

Thank 444barbs2015
Reviewed 2 days ago

Really thumbs up for both the cruise and walking tours that were included. Lots of fun and great guides. The bus guides were "OK", getting seats on the top was difficult which was frustrating for the family. Also the frequency of some of the lines...More

Thank MyBTJ
Reviewed 3 days ago

It was very busy on London streets on the Saturday we visited. There was a demonstration as well. The drivers/staff were very unfriendly. One screamed at a couple - I don't know why. I just assume they complained about the slow service. We hopped on...More

Thank difelidi
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded 2 days ago

Dear difelidi Thanks for much for your review. I'm sorry to hear that your experience was not entirely positive. We really appreciate all customer feedback and will use it to continue improving our service. Best wishes from us all at The Original Tour

Reviewed 3 days ago

We spent the day in London prior to our cruise and were looking for a way to have a more organized experience that gave us some flexibility. We have never been to London and with only one day we wanted to see the highlights and...More

Thank Jennifer R
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded 2 days ago

Dear Jennifer, Thanks for much for your review. I'm sorry to hear that your experience was not entirely positive. We really appreciate all customer feedback and will use it to continue improving our service. Best wishes from us all at The Original Tour

Reviewed 3 days ago

London traffic is specific and the best way to move there is by foot. However, we were waiting for our original tour buses most of the time while the competitors (eg big bus)were coming and going and coming and going and were waiting and waiting.........More

Thank gabrielaurminova
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded 2 days ago

Dear gabrielaurminova, Thanks for much for your review. I'm sorry to hear that your experience was not entirely positive. London traffic is certainly (in)famous and we are always looking into how we can make the experience more positive at these times. We really appreciate all...More

Reviewed 3 days ago via mobile

There's at least three companies offering bus tours around London and they all go to the major sites so there's nothing to choose between them in that aspect. Difficult to compare prices as they don't publish them on their leaflets. We paid £42 for 48...More

Thank Sam S
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded 2 days ago

Dear Sam, I am very sorry to hear about your experience. Thank you for your review, we take this feedback seriously. Please could you send us some more information about the date you travelled and where you purchased your tickets and we will investigate this...More

Reviewed 4 days ago via mobile

Wanted 2 attractions; told to purchase three for less and time saving. Got to attraction (Eye) and had to wait in line to pick up tickets; no time savings, no fast track. Was way more expensive than if I had bought the two I wanted....More

Thank Kombmg
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded 2 days ago

Dear Kombmg, I'm sorry to hear your experience and we take feedback like this very seriously. Please could you send us some more information about when and where you made your purchase and we will investigate this further. Thank you - The Original Tour

Reviewed 4 days ago via mobile

The yellow T2 was ok with good service but all the other routes were very poorly serviced. We had to wait over 30 minutes for the T6 to Notting Hill and then the driver cancelled the service as soon as she arrived. No explanation. We...More

Thank Duncan M
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded 2 days ago

Dear Duncan, Thanks for much for your review. I'm sorry to hear that your experience was not positive. Please could you send us some more information on what date you took the tour and the bus stops where you experienced these issues, so that we...More

Reviewed 5 days ago

There are pros and cons to this tour company. It's a few more pounds more expensive than Gray Line (aka Greyhound)'s Big Red Bus, which we kept seeing far more often at the stops. On the other hand, we had little problem finding front row...More

Thank Helen K
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded 4 days ago

Hi Helen, Thanks for much for your review. We really appreciate all customer feedback and will use it to continue improving our service. Best wishes from us all at The Original Tour

Reviewed 5 days ago

We were on a bus with a prerecorded tour, not the best because sometimes you are not sure what the recording was talking about. There is no one to ask questions, some buses have live guides I would try to get on one of those....More

Thank johnny2ny
TheOriginalTourLDN, Manager at The Original London Sightseeing Tour, responded to this reviewResponded 4 days ago

Hi johnny2ny, Thanks for much for your review and are glad to see you enjoyed your time in London. We really appreciate all customer feedback and will use it to continue improving our service. Best wishes from us all at The Original Tour

Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
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Questions & Answers
kanana86
Where can I get a refund? Absolutely a terrible service. I live in London and have used other companies before but like to switch around. I had family visiting and opted for this company. Nobody informed us of the route changes. We stood like idiots in a few points waiting to be picked up. I know to a certain point protests are out of your hands guys but its your job to inform paying customers they're not getting what they paid for or of changes in your services (ex have someone stand in the points of pick up the service is never coming or send an email). We paid for this bus and ended up riding tubes and buses because you couldn't even have the decency to answer the damn phone. When after walking for hours I finally made it to waiting for the purple route at 7:45 pm (was never told there wouldn't be one at this hour because when they sell you the tickets they say the last bus is 9 pm, so you assume it applies to all busses). A reimbursement should be the minimum courtesy I should get, it was a wasted last day in London for my relative visiting. He even missed a walking tour with a different company as we took a ridiculous detour for 20-30 min in the opposite direction (back on westminster bridge through God knows where), which I get is not your fault, I get it, but the problem is NOT INFORMING YOUR CUSTOMERS. We could have gotten off before but didn't know what was going on.
2 July 2017|
Answer Show all 3 answers
Response from Carol F | Reviewed this property |
Get on Twitter and tell everyone. I too waited at bus stops where the route had changed...even if no staff to be there and tell you, surely some info on the bus stop sign would be minimum courtesy?
0
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Houghie1
10 May 2017|
Answer Show all 4 answers
Response from TheOriginalTourLDN | Property representative |
Hi Houghie1, our buses do stop at Kings Cross station in the morning and in the evening (Orange Route). And yes, you can hop-on hop-off as many times as you want. Best regards, Max
0
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hyeraz
2 May 2017|
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Response from roypat2 | Reviewed this property |
I am not sure, sorry !!
0
Votes