Nuffield Health Fitness & Wellbeing

Nuffield Health Fitness & Wellbeing, London: Hours, Address, Nuffield Health Fitness & Wellbeing Reviews: 2/5

Nuffield Health Fitness & Wellbeing

Nuffield Health Fitness & Wellbeing
2
10:00 AM - 6:00 PM
Monday
6:30 AM - 10:00 PM
Tuesday
6:30 AM - 10:00 PM
Wednesday
6:30 AM - 10:00 PM
Thursday
6:30 AM - 10:00 PM
Friday
6:30 AM - 9:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
Suggested duration
1-2 hours
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2.0
53 reviews
Excellent
7
Very good
5
Average
5
Poor
10
Terrible
26

dissatisfied491
Barnt Green, UK25 contributions
Dirty studios ,obnoxious children
Oct 2020 • Solo
Had been told that studios would be cleaned and sanitised after each lesson. Lessons are shortened by 15 minutes for this procedure. Studio still as filthy as ever with fluff and hair. Also parents not keeping control of obnoxious children. Even though they are a child the parent should be controlling them.
Written 11 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Mel
6 contributions
Nuffield Croydon colonnades avoid
Aug 2020 • Solo
I made a complaint regarding the management here in august I didn’t visit in august,they are not customer friendly at all and all they care about is money.I will never step foot in this particular gym again!
Written 12 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Ana R
London, UK1 contribution
Don’t get near to then
Nov 2019
Horrible customer service! Trying to cancel my membership for months and then I thought was cancel they still send me letters. Doesn’t matter what u do email, phone, go there doesn’t work.
Written 25 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Crissy M
2 contributions
Nuttfield health and wellbeing Covent Garden
Nov 2019 • Solo
I went to the centre for a swim and steam and I really had a very relaxing time. The staff were friendly and very helpful. I will definitely be returning to hopefully join for a membership.
Written 17 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Al12
London, UK69 contributions
Nuffield Shoreditch, Bateman's Row, London.
Sep 2019 • Solo
Trialled yesterday mainly for the wet area. Reception very poor customer service skills. Needs more training. Not sure of locker set up and you needing to bring your own lock, it wasn't until a regular member from the behind me chirped up that they have spare locks they can issue. Walkways to locker/shower/toilets covered in hair! Pool area was good. 20m. 3 lanes. Drinking water outlet by poolside had such low pressure you could nearly kiss the metal outlet! Sauna was fine. Steam room was either luke warm or occasional blast of such hot heat. No consistency and very difficult to stay for any considerable time. Finally the showers. Floor areas and soap dispensers covered in hair. Disgusting!!! Shame on Shoreditch to drag the good Nuffield name through the dirt!!
Written 12 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

SPRDK2015
Cambridgeshire, UK7 contributions
Leaking showers and poor customer service at Cambridge club
Sep 2019
There’s no point in giving feedback as nothing changes and the manner of the response by management is either defensive of patronising. For example, Members have repeatedly complained about showers that can’t be turned off but it hasn’t been addressed. We are talking years rather than weeks, hence now taking this to a wider audience. The cost to the environment is shocking and concerning when we are experiencing water shortages. Repeatedly told that it has to be approved and not in budget. It’s always about money and environmental issues can be ignored. This is typical of the lack of proactive management where it’s more about the gloss and increasing membership than listening to existing members. Very disappointing.
Written 4 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

horticulture98
London, UK23 contributions
Absolutely appalling Customer Service at Romford
Aug 2019 • Solo
Recently renovated to a high standard but members are completely ignored by staff at all levels. Have communicated with 5 people at Romford gym over the past three weeks, including the general manager, in an effort to book and pay for swimming lessons which are in addition to my current membership fees. NOT ONE PERSON has called me back or written to me. Have now cancelled membership as am fortunate in having several other gyms to choose from nearby. It’s your loss Nuffield as my family were considering joining after a tour of the facilities.
Written 20 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Ioan
1 contribution
Bad experience with nuffield gym in enfield
Aug 2019 • Solo
I've been member for some time with them in Doncaster and I moved in enfield and went to the branch in Enfield. Bad customer service except one guy Adam. At the desk is an old lady with white hair with no customer service skills at all. I will never recommend to anyone nuffield gym. Is appalling services with no nice staff
Written 3 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Lardy
Mitcham, UK6 contributions
Customer services non existent!
Jul 2019 • Solo
Been trying to call them for 2 days and no one ever picks up the phone. Went there for a trial, I was just told the gym is on the left and the showers are on the right. LOL, is that how you introduce yourselves to a new member? Glad I just tried it, keep away from this one, especially when the price is above £50. You can find MUCH better gyms for a lower price.
Written 26 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Agnes W
2 contributions
Very rude staff
Jul 2019 • Couples
I have been a member of Nuffield Health in Bateman's Row for 2 months now. The fact that the reception stuff never answer to "good morning/good bye" - well, got used to it, but eating and preparing their food basically in front of people working out.. The smell at the gym is unberable, there is a small "staff only" room that I assume is meant for personal trainers and health check figures as a kitchen for them and so you smell every meal their heating up. Today it made me sick. Top of my bad experience is the lady who works as a personal trainer, I was using (one of 3 avaliable) materace, had my towel, phone and a bag on it, got up for 5 sec to pick up a weight and she pushed my towel aside and got down next to her costumer to supervise (?) by lying on it with her shoe on my towel (that I used to wipe my face with) and my phone... I was so stunned I just picked up my belongings being served a very rude look by her. That lady had a mid lenght black hair, she was afroamerican as well (I made it clear because I know some of you had a bad experiance with the same lady). I am currently looking for another gym nearby and definitley won't extend my membership
Written 8 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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