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easyBus

548 Reviews
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easyBus

548 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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548Reviews53Q&A
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Найчо Б wrote a review Nov 2020
1 contribution1 helpful vote
if you have ticket does not mean that you will be on the bus. There was no bus! And from the companies does not give any answer way, no refund also..so far. Stay away from easybus
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Date of experience: November 2020
1 Helpful vote
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peter m wrote a review Aug 2020
United Kingdom1 contribution4 helpful votes
Easy bus sent me email to say that my return trip to and from standstead were cancelled as national express not running the service because of Covid19. They did not refund the money, sent them email and they did not reply. Who I should complain to as many people reporting the same problem on trust pilot.
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Date of experience: July 2020
4 Helpful votes
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Damion G wrote a review Jul 2020
London, United Kingdom2 contributions10 helpful votes
Coach drove past with a full sign. Had to get Uber to the airport which cost £69.....after reading the reviews I’ll never use the service again. In fact it will be the last time I use easy anything. Hopefully they go under and we will never see them again.
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Date of experience: July 2020
2 Helpful votes
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Leo wrote a review Jul 2020
1 contribution3 helpful votes
I booked a ride to the airport with this company, then it was cancelled by them on 29th March and was promised a full refund which I have never received. I have emailed them many times using their website, attaching booking number and all the information, they don't even respond. Hugely disappointing.
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Date of experience: March 2020
2 Helpful votes
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Eduard wrote a review Mar 2020
1 contribution4 helpful votes
The worst company ever!!! Totally unprofessional and scammers!!! I’ve booked a ticket for 31 March 2020 from Victoria Coach Station to Luton Airport. Been there 30 minutes early and waited for another 30 minutes after the departure time just to find out that the bus is never going to come. They have NO PHONE NUMBER on their website so I could not reach them for information. I’ve called Greenline instead to explain the situation and after calling for over ONE MINUTE AND A HALF, a sleepy guy mumbling answers. He basically told me that there are no coaches available that day and I should get a taxi to the airport. It is clear to me that this was a BIG SCAM and they SOLD ME FAKE TICKETS leaving me in a different city, cold weather, no support offered and -70 pounds in my account!!!! I would advise anyone to STAY AWAY from this company full of unprofessional staff. Conclusion: scammers, don’t even deserve 1 star
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Date of experience: March 2020
3 Helpful votes
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