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Evebus Tours

London, United Kingdom
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About Evebus Tours
Evebus Tours is a London-based company with an extensive local knowledge and a deep love of the country. We offer tours which give you a real British experience. Our small and friendly tours in mini-buses and mini-coaches provide a comfortable and exciting way to explore the glorious scenery, fascinating history and wonderful heritage of Britain.
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Evebus Tours
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76Reviews1Q&A
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Lidia_in_BrexitLand wrote a review Dec 2020
London, United Kingdom3 contributions
Excellent tour company. Very organised and responsive with great guides/drivers. Wide variety of trips across UK with interesting itineraries. I have done a number of trips with them and definitely will do more :) Two in one: great trips with nice fellow travellers and Russian language practice:)) My last trip with them was to the city of Bath on Santa Day, 6 December. On this trip - while visiting the Jane Austen Centre - I came across a historic book that I might finally like to read...as per attached photo 😉
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Date of experience: December 2020
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Ivan T wrote a review Sep 2020
6 contributions1 helpful vote
+1
I like this company for their high quality service. The trips with them are always interesting and well organized. If your life in routine is boring, I highly recommend to join one of the trips, provided by Evebus. The little adventure will bring you many positive, colourful emotions and good memories for years.
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Date of experience: September 2020
1 Helpful vote
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Response from 620dariam, Public Relations Manager at Evebus Tours
Responded 12 Sep 2020
Thank You!
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Trek392507 wrote a review Aug 2020
3 contributions
Fantastic tour, excellent service, great experience!!! join you again soon,definitely! I'm in good hands!
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Date of experience: August 2020
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Response from 620dariam, Public Relations Manager at Evebus Tours
Responded 30 Aug 2020
Thank you!!!
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Madam M wrote a review Jul 2020
London, United Kingdom31 contributions12 helpful votes
Isle of Wight itself requires a lot of driving and to make a most of it in two days you need a great plan and a knowledgeable person to take you around. I would rate this experience 10/10 as every detail of our trip were explained before asking. Travelling during social distancing measures can be quite stressful but we’ve been well informed by our guides and if you keep mask on, sanitiser close and mouth shut when instructions given the travel is going to be smooth and enjoyable from start to finish. We travelled with a 9 y.o who is easily getting road sick on long journeys. However out of two days driving around we did not have any troubles whatsoever. That was our first but surely not last trip with Evebus! Thank you!
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Date of experience: July 2020
1 Helpful vote
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Response from 620dariam, Guest Relations Manager at Evebus Tours
Responded 31 Jul 2020
Спасибо за ваш отзыв! Будем рады путешествовать с вами снова!
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Kn Johns wrote a review Mar 2020
London, United Kingdom19 contributions5 helpful votes
I have never been treated so poorly by an employee at a business in my entire life. The most rudest person ever. Not to forget that I am a customer...
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Date of experience: March 2020
2 Helpful votes
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Response from Evebus, Front Office Manager at Evebus Tours
Responded 23 Mar 2020
This company was created to give people an opportunity to enjoy nature by visiting the best destinations in England and the UK. The whole ethos of organisation is to promote relaxed and enjoyable trips to national wonders. We trying our best to give people mental and physical relaxation at this very difficult and demanding time. As it was shown on the news unfortunately there is a always a small minority who acts in a selfish way and want to exploit this situation for their own ends. All payments or any cancellations on the day or after 20.03.2020 by 01.07.2020 are FULLY covered by our company insurance policy. Your negative feedback tells us that you had cancelled your booking before 20.03.2020. In that case we have to follow our company Terms and Conditions (T&C) for any personal cancellations. You still can get a refund from your personal travel insurance policy (5.4) because of your flight cancellations and travel plan changes. It was not an easy decision for anyone of our staff to direct some of the customers who was demanding full refund by overloading us with emails, phone calls and online messaging, to our terms and conditions. In this difficult time of the year our customer team was responding to all calls where you were transferred to our Duty Controller. It was not their task to deal with this situation and everyone was asked to follow the T&C and contact us via emails only. No abuse of our staff, no threats no black mailing or any negotiation for individual bookings will be tolerated. We are here to help and not to be told how to run our company. We all have to follow T&C you have agreed when booked this particular tour: https://evebus.com/terms/ We wish all our regular and loyal customers happy and healthy time in this very challenging period & please stay in touch. It will get better we are sure that things will improve and we have to follow the advice we are given by our leaders and a medical practitioners. Stay safe and keep social distancing!
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