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Address: 1 Museum Street | Exhibition Sq., York YO1 7DT, England
Phone Number:
+44 1904 550099
09:00 - 17:00
Open now
See all hours
Sun 10:00 - 16:00
Mon - Sat 09:00 - 17:00

We're the official tourist info spot for York. Visit us for the latest on...

We're the official tourist info spot for York. Visit us for the latest on upcoming events & festivals and advice on visiting York!

Why not pick up a York Pass when you visit to get admission to your choice of over 30 top attractions for one great price!

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Book In Advance
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The York Pass Including Hop-On Hop-Off Tour
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TripAdvisor Reviewer Highlights

Read all 43 reviews
Visitor rating
  • 17
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    Very good
  • 3
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  • 1
Get your York Pass here

Pick up your York pass from here. easy to use and exceptional value, a 3 day pass saved us over £100 in admission charges.

Reviewed 14 April 2017
Andy H

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43 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Nottingham, United Kingdom
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

The centre is the place to get updated information on the attractions, with a mass of really useful and informative leaflets and timetables to take away. The staff were friendly and explained in detail how the YorkPass worked. We had ordered our passes online and got a 20% discount. We were in York for 5 days and activated our passes... More 

Thank Barry B
Bradford, United Kingdom
Level Contributor
21 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 18 April 2017

Unable to go abroad on holiday this year I was delighted when I accidentally stumbled across the York Pass on Trip Advisor as I saw this as a great opportunity to keep the kids active and entertained over the Easter holiday. With the Easter discount from the YorkPass website for a family of 4 it cost us £170 for a... More 

Thank Rehana H
Level Contributor
48 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 14 April 2017

Pick up your York pass from here. easy to use and exceptional value, a 3 day pass saved us over £100 in admission charges.

Thank Andy H
Level Contributor
48 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 19 March 2017

We pre-ordered our York passes when they were offering a good discount. Keep an eye on the visit york website They are definitely worth getting, we went to a lot of attractions that we wouldn't have gone to otherwise, and some we would have felt quite ripped off with! Place has plenty of information, lots of leaflets to pick up.

1 Thank Samantha190
Nottingham, United Kingdom
Level Contributor
1,050 reviews
644 attraction reviews
common_n_attraction_reviews_1bd8 469 helpful votes
Reviewed 11 November 2016

Stopped off at the York Information Centre to get some ideas where to visit in York and in the surrounding area. Very busy when we visited but staff friendly and helpful pointing us in the right direction to pick up the leaflets we were interested in. Great that it is located in the main shopping/tourist area of York and easy... More 

Thank 2014Jandy
Bedfordshire, United Kingdom
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 6 November 2016

We popped into the visitor centre (dog friendly) and picked up a couple of leaflets for local sightseeing tours and maps. Staff are really friendly and helpful and they made a fuss of Shirley our dog.

Thank EveSteveandShirley
Kapolei, Hawaii
Level Contributor
76 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 26 October 2016

Did a little bit of research on York and it was highly recommended to get the York Pass. My friend and I decided to look up places that we would want to see and the York Pass covered it. We were in York for 1 day and calculated for each location and the pass was still cheaper. So it is... More 

Thank sheila a
Level Contributor
119 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 125 helpful votes
Reviewed 5 October 2016 via mobile

We were walking past this shop, and went to pop in quickly. However, the staff were incredibly helpful! I recommend you buying York Pass. This makes it easier to visit a number of places, especially those within easy walking distance, and to have a quick visit to some of the places such as Clifford's Castle, that have high individual entrance... More 

Thank Brett O
Ballyclare, United Kingdom
Level Contributor
43 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 27 September 2016

We contact them and they sent out a tourist information guide. We decided on 3 day York passes to see the city, these are absolutely fantastic allowing you to visit so many attractions - including those not in the city itself. We used our pass and could have done with another 3 day pass and will definitely go back again

Thank Heather W
Portsmouth, United Kingdom
Level Contributor
57 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 28 August 2016

I feel it necessary to write about the York Pass, I have just return from a week in York with my family and before travelling had looked into where to go. Upon doing so we contacted the Visit York team who were very helpful and sent out some useful leaflets including a York Pass leaflet. Upon looking at this we... More 

Thank Rara2528

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?