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Thermae Bath Spa

Certificate of Excellence
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Address: Hetling Pump Room Hot Bath Street | Hot Bath Street, Bath BA1 1SJ, England
Phone Number:
+44 1225 331234
Today
09:00 - 21:30
Closed now
See all hours
Hours:
Sun - Sat 09:00 - 21:30
Recommended length of visit: 2-3 hours
Description:

Thermae Bath Spa is Britain's only natural thermal Spa and benefits from...

Thermae Bath Spa is Britain's only natural thermal Spa and benefits from the warm, mineral-rich waters which the Celts and Romans enjoyed over 2,000 years ago. Located in the heart of the World Heritage city of Bath, Thermae is a remarkable combination of five historic buildings and the contemporary architecture of the New Royal Bath. Highlights include the open-air rooftop pool with wonderful views over the city of Bath, the flowing curves of the Minerva Bath, an innovative series of steam rooms and a choice of over 50 spa treatments and packages.

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TripAdvisor Reviewer Highlights

Read all 5,415 reviews
Visitor rating
  • 2345
    Excellent
  • 1637
    Very good
  • 805
    Average
  • 304
    Poor
  • 167
    Terrible
Expensive spa trip

We visited at the perfect time, there was no queue to get in as the previous day(Saturday) the queue was big with a 45/60 minute wait. We got the there at 4:30pm on Sunday. The... read more

4 of 5 bubblesReviewed yesterday
jadeashy95
,
Pontypool, United Kingdom
via mobile
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5,415 Reviews from our TripAdvisor Community

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Showing 5,258: English reviews
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

Visited with a friend, definitely worth the ticket price! We went during the day, it was a little crowded but it didn't feel over crowded. We enjoyed the open air pool, even if it's a little chilly this time of year! The pool at the bottom was definitely my favourite thought. My mate keeps asking when we can go again,... More 

Helpful?
Thank renalila
Pontypool, United Kingdom
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

We visited at the perfect time, there was no queue to get in as the previous day(Saturday) the queue was big with a 45/60 minute wait. We got the there at 4:30pm on Sunday. The staff were friendly at the reception. We watched the sunset on the rooftop pool which was amazing! The steam rooms were closed for refurbishment. We... More 

Helpful?
Thank jadeashy95
A CORUÑA
Level Contributor
27 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

I extremely recommend the deep massage, the therapist was so professional. One of the best massage I have ever had. I expect in a spa a high level of silence to relax . The staff should control the behaviour of some people shouting and laughing all the time. The pool at the roof should be for a x number of... More 

Helpful?
Thank sam6891
Bristol, United Kingdom
Level Contributor
26 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW via mobile

Went the 2 of us my Mum and I on a Saturday and it was lovely but unsurprisingly busy with hen parties and big groups so not a serene relaxing experience that I think a spa should be. Lovely surroundings but had feel of public swimming pool. Sorry as I know it's beautiful but better suited to bigger groups at... More 

Helpful?
1 Thank Ali R
ThermaeB, Manager at Thermae Bath Spa, responded to this review

Thank you for your review and for visiting Thermae Bath Spa. We are delighted that you enjoyed our rooftop pool and found the spa surroundings lovely, however, we are disappointed to hear that you were disappointed with other aspects of your visit. We totally respect your views on the feel of a public swimming pool, but we do not consider... More 

Avebury, United Kingdom
Level Contributor
218 reviews
94 attraction reviews
common_n_attraction_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

We visited mid-morning, mid-week. Although there were quite a few people in the rooftop pool, there was plenty of space for everyone, with more than enough foam swimming 'noodles' for everyone who wanted to use one - or more! It was a lovely sunny day, and both my husband and I found the water to be perfectly warm, despite being... More 

Helpful?
Thank AlMel27
London, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 days ago NEW via mobile

Was really looking forward to the spa due to recommendations but was a let down. The price is expensive and as mentioned by others the steam room is closed. For all readers while this is happening go to another spa as you'll relax more as both pool and rooftop spa are quite busy and was done in an hour. I... More 

Helpful?
1 Thank Malcolm G
ThermaeB, Manager at Thermae Bath Spa, responded to this review

Thank you for your comments. We are disappointed to read about your experience during your visit to Thermae Bath Spa. We respect your views on the price of the spa and we try our best to make Thermae Bath Spa as accessible as possible. Most of our customer feedback suggests that many of our guests believe Thermae to be good... More 

Bristol
Level Contributor
96 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW via mobile

My daughter bought this as a Christmas present for myself and my husband. Always wanted to swim in the rooftop pool but too many people in there to swim. Same for the bottom pool really. Steam rooms and saunas being refurbished so had a free return visit but only available Monday-friday (think you should be able to return the same... More 

Helpful?
2 Thank bella016
London, United Kingdom
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW via mobile

Really glad we finally did this after ten years living in London and many trips to Bath saying 'We must go there!'. Not as hot as I'd imagined the waters to be! Lovely tho. The massages we booked were outstanding. Highly professional and my masseuse Maria had magic fingers - thank you!! The disappointment after an amazingly relaxing session was... More 

Helpful?
Thank LisaMDL
Sofia, Bulgaria
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Absolutely amazing. For four hours we managed to enjoy just half of the wonderful facilities! Would be back again for sure!

Helpful?
Thank petararnaudov
Bristol, United Kingdom
Level Contributor
18 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Visited with family for the twilight package, which included a post dinner and 1 drink and loved every minute. It was a cold evening but you would never have known it once in the roof top bath. Unfortunately the steam rooms are closed for refurbishment but we were all allocated a voucher for another 2 hour visit, valid until November... More 

Helpful?
Thank Zyggi1966

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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