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Wookey Hole

| The Mill, Wells BA5 1BB, England
+44 1749 672243
Website
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Review Highlights
This was the real one!

We took our seven year old grandson to see Santa on 10th December 2016. Arrived at 1000 to be told... read more

Reviewed 30 December 2016
Nick R
,
Bristol, England, United Kingdom
Our 2 year old loved the circus, as did we!

We visited on 27th December with our two children (2yrs and 4 month baby) As we visited after the... read more

Reviewed 28 December 2016
StuartandAmie
,
Gloucester, United Kingdom
via mobile
Read all 86 reviews
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Overview
  • Excellent51%
  • Very good19%
  • Average5%
  • Poor9%
  • Terrible16%
Travellers talk about
“santa land” (10 reviews)
“sleigh ride” (7 reviews)
“penny arcade” (5 reviews)
Open Now
All hours
Hours Today: 10:00 - 16:00
Suggested Duration: More than 3 hours
LOCATION
| The Mill, Wells BA5 1BB, England
CONTACT
Website
+44 1749 672243
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Reviews (86)
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1 - 10 of 86 reviews

Reviewed 30 December 2016

We took our seven year old grandson to see Santa on 10th December 2016. Arrived at 1000 to be told we didn't have to wait to our 1100 slot to see Santa as it's quiet at the moment. We queued for 15-20 minutes which wasn't...More

Thank Nick R
Reviewed 28 December 2016 via mobile

We visited on 27th December with our two children (2yrs and 4 month baby) As we visited after the Christmas run up period there was no queuing as mentioned in other reviews. The areas we visited: Restaurant; Food a bit pricey for what it is,...More

Thank StuartandAmie
Reviewed 24 December 2016

We took our son (4) and daughter (10) to Wookey Hole to see Santa, cost at £15 each I didn't feel was too bad compared with alternatives, so we pre booked online. Arrived around 10.30 to find a huge queue for ticket office, which moved...More

Thank jamesb72
Reviewed 19 December 2016 via mobile

Had a really good day with my partner and little girl never been before loves the caves, the tour guide was brillent my little girl wouldnt stop talking to her !! Santas grotto was ace very pretty decs were lovley santa was good good present...More

Thank Tazmonkton
Reviewed 15 December 2016

We visited Wookey Hole on Sunday last week to see Santa and visit the caves.....it has been nearly 40 years since I have been and we were not disappointed....what a great day....the caves are amazing and the 4D experience and soft play area went down...More

Thank archiep2007
Reviewed 12 December 2016

We were all very excited about our trip to santaland 7 of us in total. Well what a huge disappointment. Walking into Santa was ok but none of the elves were enthusiastic or remotely interested in interacting with the children. Santa was ok but the...More

2  Thank fran722016
WookeyHole, Manager at Wookey Hole, responded to this reviewResponded 16 December 2016

Dear Fran722016, Thank you for your comments, we take all feedback seriously and we are committed to providing our visitors with the highest quality services and facilities. We are most surprised by your comments, most of our reviews are extremely positive and speak highly of...More

Reviewed 11 December 2016 via mobile

Ok, so from you title you can see that I wasn't impressed with today's visit to the Wookey hole winter 'wonderland'... in fact I've even gone as far to re-download the trip advisor app in order to review it. So in essence for £15 a...More

Thank DSJ-DSJ
WookeyHole, Manager at Wookey Hole, responded to this reviewResponded 16 December 2016

Dear DSJ-DSJ, Thank you for your comments, we take all feedback seriously and we are committed to providing our visitors with the highest quality services and facilities. Our Winter Wonderland offers over 20 fantastic attractions to visitors, including our infamous Illuminated Caves, with new Chamber...More

Reviewed 28 November 2016 via mobile

Booked the santaland trip as a package deal for £140 , this included a night at the wookey hotel (separately reviewed). Overall it wasn't a bad deal but I think some things needed to be better thought out. In the hotel Santa visited at breakfast....More

2  Thank srh19
Reviewed 17 September 2016

We booked this as a treat for our young kids. We stayed in the on-site hotel and then explored the entire Wookey Hole area. The santa-land part was great and really magical.

Thank Mark B
Reviewed 3 January 2016 via mobile

This was my little girls fist circus. And she loved it. I love the story that it's a school and there from the ages of 8 to 16 ( I was told ). The tricks they were doing at there age was fantastic, grate work....More

Thank Eltelerino1
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Nearby Attractions
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2,357 reviews
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Questions & AnswersAsk a question
sandrahiggins
How much to get in.
20 November 2015|
Answer
Response from WookeyHole | Property representative |
Santaland at Wookey Hole is charged at £15 per person - more information can be found on our website.
0
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