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Visit Belfast Welcome Centre

9 Donegall Square North, Belfast BT1 5GB, Northern Ireland
+44 28 9024 6609
Review Highlights
Essential first port of call

Every city that aspires to be a tourist destination should have a visitor centre like this. It is... read more

Reviewed 5 days ago
Richard H
Liverpool, United Kingdom
Very Helpful

If you're visiting any major city in Ireland - I highly recommend a visit to their tourist offices... read more

Reviewed 1 week ago
Caitlin C
Read all 577 reviews
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  • Excellent60%
  • Very good29%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“city hall” (48 reviews)
“welcome center” (13 reviews)
Open Now
All hours
Hours Today: 9:00 AM - 5:30 PM
9 Donegall Square North, Belfast BT1 5GB, Northern Ireland
Golden Mile
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1 - 10 of 467 reviews

Reviewed 5 days ago

Every city that aspires to be a tourist destination should have a visitor centre like this. It is an essential first port of call.

Thank Richard H
Reviewed 1 week ago

If you're visiting any major city in Ireland - I highly recommend a visit to their tourist offices. They're all staffed with highly knowledgeable individuals that can offer you great advise and cost-saving tips. My Boyfriend and I had the taxi drop us off at...More

Thank Caitlin C
Reviewed 1 week ago

The folks here are so very helpful and enthusiastic about their city! We would not have stopped in, except that we were lost! The wonderful woman gave us a list of pubs where we could hear traditional Irish music, tips on the "off the beaten...More

Thank Melissa M
Reviewed 3 weeks ago

Everyone very helpful and friendly . Lots of staff working so we did not have to wait very long, some very interesting items in the Centre and lovely photos.

Reviewed 3 weeks ago

Cannot state enough how much the travel desk is so helpful. It's a great standard of customer service and always so helpful

1  Thank Samantha M
Reviewed 8 December 2017

The welcome center was very nice with helpful staff and lots of Irish made items. I was disappointed that they didn't have a public restroom. But, they did have a phone that automatically connected to a taxi company which made my trip easier as my...More

Thank tomjanweston
Reviewed 5 December 2017 via mobile

I stopped in to inquire about walking tours and a day trip to the Antrim coast (Giant's Causeway and Carrick-a-Rede). The staff here was so helpful with information and options and even made the reservations for me. They also have a Translink (buss and train)...More

Thank Traveling_Polymath
Reviewed 3 December 2017 via mobile

This helpful and high tech tourist info should be your first stop if spending any time in Belfast. Helpful staff, lots of self help panels, and you can get your Belfast Travel Pass which I recommend.

Thank VinceDarwin
Reviewed 19 November 2017

This is the place to go if you require any information about trips to anywhere in Northern Ireland. The staff were very helpful, and we were able to book our Game of Thrones tour as well as obtaining information about the Titanic area. Excellent variety...More

Thank Fred G
Reviewed 17 November 2017

We walked in asking for recommendations of the available Games of Thrones tours for the following day, as I found it too difficult to just decide from what I saw on the internet. I don't think the person behind the desk really knew the tours...More

Thank Braylo
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Questions & Answers
5 December 2015|
AnswerShow all 5 answers
Response from Gavin I | Reviewed this property |
This service is generally best done over the counter at the welcome centre. I do not believe they guarantee a phone booking service as the issues involved in booking are complicated. You will get a friendly and efficient... More