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Visit Belfast Welcome Centre

Certificate of Excellence
Neighbourhood: Golden Mile
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Address: 9 Donegall Square North, Belfast BT1 5GB, Northern Ireland
Phone Number: +44 28 9024 6609
Website
Today
11:00 - 16:00
Closed now
See all hours
Hours:
Sun 11:00 - 16:00
Mon - Sat 09:00 - 17:30

TripAdvisor Reviewer Highlights

Read all 446 reviews
Visitor rating
  • 220
    Excellent
  • 98
    Very good
  • 32
    Average
  • 9
    Poor
  • 6
    Terrible
10 out of 10 experience for visitors

The Welcome Centre is a centrally located one stop solution for visitors, with knowledgeable and extremely helpful staff. Printed and digital information covering Belfast and the... read more

5 of 5 bubblesReviewed 4 days ago
ThaAirdsBoy
,
Berlin, Germany
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446 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Berlin, Germany
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 4 days ago NEW

The Welcome Centre is a centrally located one stop solution for visitors, with knowledgeable and extremely helpful staff. Printed and digital information covering Belfast and the rest of Northern Ireland (and the Irish Republic) is available. Nice range of no-nonsense souvenirs may be bought here, and public transport provider Translink has its own information desk.

Helpful?
Thank ThaAirdsBoy
Newtownabbey, United Kingdom
Level Contributor
102 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Had family from England staying for a week. The Centre is an excellent spot to take them to get information and souvenirs. Also able to book attractions. Staff knowledgeable and friendly.

Helpful?
Thank Joby135
Bournemouth
Level Contributor
29 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

We were told how to get to our bed and breakfast, how to get the best value bus tickets to get around town; and also the bus tours what they show and when they run etc

Helpful?
Thank Alton V
Wootton Bassett, England, United Kingdom
Level Contributor
27 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago

No nonsense information stop, you can get all you information here, buy tickets, stamps, some gifts. Nice staff, like to give you all the information

Helpful?
Thank Wayne L
Level Contributor
16 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 1 week ago

I stopped in for just a moment and was able to book everything I needed for a great day in Belfast, including all day bus pass and taxi tour.

Helpful?
Thank Sam M
Blackpool, United Kingdom
Level Contributor
62 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Lots of information available local and not so local. Lots of quality souvenirs at reasonable prices.

Helpful?
Thank Sweetpige
Lake Geneva, Wisconsin
Level Contributor
18 reviews
10 attraction reviews
5 of 5 bubbles Reviewed 2 weeks ago

The staff is outstanding. They have a counter that sells tickets to everything from the local bus to the opera, even stamps. Their transportation counter is the best. They can tell you which bus to take, where to stand to wait, and how many minutes away it is. Stopped in there many times, and they were all very pleasant.

Helpful?
Thank Sharon V
Level Contributor
20 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

They pointed me in the right direction and gave me good local knowledge on places for cake and coffee.

Helpful?
Thank John M
Dhaka City, Bangladesh
Level Contributor
284 reviews
137 attraction reviews
common_n_attraction_reviews_1bd8 113 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Thankfully one traveler recommended me to visit this place for getting clear and detailed information about the popular attractions of Northern Ireland..! And, I came to know all that I wanted to know. The staff over there were very helpful, specially a guy with white hair (sorry I forgot his name) was sooo helpful. He just provided me not only... More 

Helpful?
Thank Imrul
Belfast, United Kingdom
Level Contributor
88 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

This emporium of information for visitors to the city wasn't up to scratch on my latest visit. The staff weren't at all helpful this time. Souvenirs were a little overpriced. This place is still good especially if you need to get out of the cold on a winters day.

Helpful?
Thank Ultimatedaytrips

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Visit Belfast Welcome Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?