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Guerlain Spa

Certificate of Excellence
Princes Street and Gardens
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Address: Princes Street | Waldorf Astoria Edinburgh - The Caledonian, Edinburgh EH1 2AB, Scotland
Phone Number:
+44 131 222 8836
09:00 - 21:00
Open now
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Sun - Sat 09:00 - 21:00

Enter the world of Guerlain Spa, a haven of luxury and tranquility in one...

Enter the world of Guerlain Spa, a haven of luxury and tranquility in one of Edinburgh’s most famous and historic hotels.Imbued with Guerlain’s world-renowned ethos of elegance and sophistication, this luxury Edinburgh spa echoes the glamour and prestige of its peerless Champs Elysées counterpart, with uniquely-tailored beauty and skincare experiences that draw on Guerlain’s long history of innovation and excellence.

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TripAdvisor Reviewer Highlights

Read all 150 reviews
Visitor rating
  • 99
  • 23
    Very good
  • 13
  • 9
  • 5
Spoiling and inspiring experience

Very nice place to take the time for yourself. The Caledonian massage with the therapist Jillian was such a relaxing experience and very professional with the firm touch in the... read more

Reviewed 16 April 2017
via mobile
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150 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 16 April 2017 via mobile

Very nice place to take the time for yourself. The Caledonian massage with the therapist Jillian was such a relaxing experience and very professional with the firm touch in the stiffnesses areas, such as neck and shoulders. The room was warm and nicely prepared with a fragrance of the guest's choice. Also after the therapy had the chance to spend... More 

Thank Giuliana15
clairedoering, Manager at Guerlain Spa, responded to this review

Dear Giuliana, Thank you very much for your lovely feedback. We are so glad you had such a wonderful experience at Guerlain Spa. I will be sure to pass on these lovely comments to Niamh and Gillian. We look forward to welcoming you back in future. Kind Regards, Claire Doering. Guerlain Spa Manager. More 

Edinburgh, United Kingdom
2 reviews
Reviewed 13 March 2017

After reading many reviews, I decided to try out the Guinot spa at the Waldorf and am afraid to say, was very disappointed. From the very beginning, after being directed via the over-flowing bins in the car park to get into the spa, I was left feeling pretty under whelmed. The staff were all lovely, but the spa lacks any... More 

Thank zahranoble1
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 15 February 2017

Birthday present from my sis. Lovely reception area and receptionist friendly. My sister and i deciced to go to the hotels spa first and then have our Guerlain experience. That was a completely different experience!!!!!! and another review. We were warmly welcomed on our return and were allowed to choose our fragrance for our oil. Experience began with a lovely... More 

Thank bmibaby1
Leeds, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 19 helpful votes
Reviewed 7 December 2016

Everything about my visit for a full body massage was excellent. The receptionist and therapist both went out of their way to make my visit enjoyable. The setting is quietly opulent and the massage itself very good indeed. I have booked for another visit tomorrow !

Thank wanderingfox
Management response:

Dear wanderingfox, Thank you for taking the time to share your wonderful feedback following your recent visit to Guerlain Spa. It is of immense pleasure to read of your enjoyment and that this is due to the efforts of my team. We are thrilled that you booked another appointment with us and we look forward to welcoming you back again... More 

London, United Kingdom
2 reviews
Reviewed 28 November 2016

We were guests of the hotel and thought that a swim on Sunday lunchtime before a spa treatment would be relaxing, only to find the small pool mobbed with children who were having swimming lessons. We didn't go in - being in a noisy busy tiny swimming pool is neither luxurious or relaxing. The jacuzzi was not working, and seemed... More 

Thank nicolamj2016
Management response:

Dear nicolamj2016, Thank you for taking the time to review your recent experience with us. I am very sorry to read that your time here did not meet your expectations. We are an active participant in the continued success of our local community and as such, do allow a local swimming school to use our pool for a short time... More 

Bolton, United Kingdom
Level Contributor
4 reviews
Reviewed 3 October 2016

Lovely Spa as you would expect in this type of hotel and as a gift I had a manicure. This was very nice and professional. However, this lovely experience was tarnished when one of my friends who needed a little waxing (upper lip and chin) booked in for this treatment, she had it (all of 10 mins in the treatment... More 

Thank AMH0407
Management response:

Dear Guest, I am really happy to hear you had an enjoyable manicure at The Guerlain Spa. However I am very sorry to hear of your disappointment in the prices of our waxing treatments. We do advertise our prices on all of our platforms so that our guests can be aware of this in advance. That being said we are... More 

Level Contributor
37 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
Reviewed 9 August 2016

Visited as part of a Mother's Day treat with my Mum. The Spa itself is lovely and beautifully decorated. The swimming area floors are very slippy and the changing rooms are tight for space if there are a few people in it at one time.Unfortunately the treatment room I was in was cold and the therapist I had's breath smelt... More 

Nagpur, Maharashtra, India
Level Contributor
152 reviews
61 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
Reviewed 1 July 2016 via mobile

Sink into luxury and let yourself be pampered by the best therapists and masseurs.. They start with a Perfume journey wherein one can choose their own choice of fragrance from the wide array of Guerlin perfumes and then your room is prepared keeping your choice in mind. The robes and fit flops one changes into are comfortable and clean. After... More 

Thank Varsha_Manohar
Level Contributor
18 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 7 May 2016

I went here for my mum's birthday this week. This is the only Guerlain Spa in the UK. I had purchased the Mother and Daughter Spa day experience. We arrived early so we could use the pool, sauna, steam room and jacuzzi. These areas were standard, clean but not luxurious like some other spas but the changing areas were 5... More 

1 Thank LoveHolsGlasgow
Glasgow, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 29 April 2016

I visited this spa on Thursday 21st April using an itson voucher with my mum and sister. We all had treatments booked for 3pm so we spent some time using the spa facilities beforehand which includes a pool, jacuzzi, sauna and steam room - all very clean. For my treatment, I had a facial by a member of staff called... More 

Thank Leanne651

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Staying in Princes Street and Gardens

Neighbourhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.
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