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48 Princes Street, Edinburgh EH2 2YJ, Scotland
+44 844 800 3725
Review Highlights
Fabulous Building on Princes Street and David Street - Well Worth a Visit

We were in town for the Edinburgh Festival and passed the outside which shows the great... read more

Reviewed 1 week ago
Aberdeen, United Kingdom
Excellent Customer Service

We went to the store today and were served by a very helpful lady in Fashion Accesories. We bought... read more

Reviewed 2 weeks ago
Paul G
Read all 230 reviews
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  • Excellent26%
  • Very good31%
  • Average19%
  • Poor11%
  • Terrible13%
Travellers talk about
Closed Now
All hours
Hours Today: 10:00 - 19:00
48 Princes Street, Edinburgh EH2 2YJ, Scotland
Princes Street and Gardens
+44 844 800 3725
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Reviews (230)
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1 - 10 of 193 reviews

Reviewed 1 week ago

We were in town for the Edinburgh Festival and passed the outside which shows the great architecture. Really beautiful building just on its own. The gents department is stunning on the ground floor with the balconies around it and stock was good with all the...More

Thank Kirktoncoll
Reviewed 2 weeks ago

We went to the store today and were served by a very helpful lady in Fashion Accesories. We bought a Sheila Fleet pendant from her and nothing was too much trouble. She is from Sheffield, (and possibly called Karen.) so that my thanks may be...More

Thank Paul G
Reviewed 2 weeks ago

The original part of Jenners facing Princes St & David St has kept its fine Victorian store front doing its best to keep some architectural character on Edinburgh's main street. The store is now part of House of Fraser Group but the inside of the...More

Thank observer2011
Reviewed 2 weeks ago

I used the little cafe looking onto the men's wear department, what can I say, stale smoked salmon sandwich, I sent it back and had another, this time egg....still stale the teapot was disgusting really filthy, the milk jug was dark grey inside, I wonder...More

Thank OzYorkshire
Reviewed 13 July 2017

I love Jenners. I always visit when I go into Edinburgh. I went as usual to the lingerie department and bought a bra. Bras In jenners are not cheap. I was most surprised when the assistant left the bra on the counter after I had...More

3  Thank Frances B
Reviewed 11 July 2017 via mobile

I've been here before and I will still return here every time I come to Edinburgh it's a special place to shop or have a snack and a drink I just love it here

Thank Jeb B
Reviewed 30 June 2017

This store is reminiscent of Liberty's in London.There is a nice Food Hall and well worth a visit for something different in foods. There are also a lot of designer clothes available.It has been a while since our last visit and it still maintains that...More

Thank MichaelTaipei
Reviewed 28 June 2017

Having been advised this was the Harrods of Scotland and a must to visit we were disappointed to find it a very tired looking department store of little character - It is basically a very tired and outdated House of Fraser with a beautiful facade....More

2  Thank Angi S
Reviewed 25 June 2017

Very disappointed that Jenners is basically a House of Fraser store. Has lost its point of difference !!!

1  Thank Gail L
Reviewed 16 May 2017 via mobile

Love this shop for variety of goods on display and helpfulness of staff. Even if tourist style merchandise. The layout of the store is to say the least unusual - balconies and basement - confuse store levels. Finding the toilets and returning to the same...More

Thank 1949etwall
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
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