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Brown Thomas

Certificate of Excellence
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Address: Grafton Street, Dublin 2, Ireland
09:30 - 20:00
Open now
See all hours
Sun 11:00 - 19:00
Mon 09:30 - 20:00
Tue 10:00 - 20:00
Wed 09:30 - 20:00
Thu 09:30 - 21:00
Fri 09:30 - 20:00
Sat 09:00 - 20:00

A posh Grafton Street department store.

TripAdvisor Reviewer Highlights

Read all 115 reviews
Visitor rating
  • 64
  • 15
    Very good
  • 7
  • 4
  • 6
High end shopping experience

I shopped here a couple of times during my visit to Dublin. The first time I shopped at the Mac store, which has its own, private entrance off Grafton Street. The sales people are... read more

Reviewed 5 days ago
Los Angeles, California
via mobile
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115 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Level Contributor
56 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 2 days ago NEW via mobile

What can I say, COMPLETE DISASTER, & that's just the staff. Browsed the Louis Vuitton boutique looking for a gift for my wife. I enquired to a sales assistant if a particular sales person was working as she was very helpful previously. But the response was utterly shocking, I got a blank stare, a frown...and a mutter that no one... More 

Thank Michael M
Los Angeles, California
Level Contributor
236 reviews
110 attraction reviews
common_n_attraction_reviews_1bd8 67 helpful votes
Reviewed 5 days ago NEW via mobile

I shopped here a couple of times during my visit to Dublin. The first time I shopped at the Mac store, which has its own, private entrance off Grafton Street. The sales people are incredible friendly and knowledgeable, and although you will most likely have to wait to be helped, they acknowledge you while wait with a smile. I also... More 

Thank karula76
Wallingford, Connecticut
Level Contributor
119 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed 3 weeks ago

This is the high end store in Grafton Street. LV, Chanel, Tiffany, Hermes etc... are located here. You can't go wrong especially if you get the tax back. Nice place to browse around. Good customer service too.

Thank rgeulen
Level Contributor
251 reviews
141 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
Reviewed 6 March 2017 via mobile

I wish I was rich so I could spend all my money in Brown Thomas. Located in Grafton Street, this place is simply amazing. You will find brands such as Michael Kors, Tiffany, Chanel, Louis Vuitton, Manolo Blahnik, Christian Louboutin, Gucci, Armani and many more. If you can, don't miss the opportunity of buying your clothes, shoes and bags here.

Thank Michela C
Kildare, Ireland
Level Contributor
68 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
Reviewed 5 March 2017 via mobile

Ireland's biggest and best department store located on Grafton Street Dublin. High end only and expensive but something special for all. As their old advert said there really is no place like Brown Thomas! An Irish retail icon.

Thank Mark W
London, United Kingdom
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 3 March 2017

my friend had already eaten here and said it wasn't great, but as it was pouring down outside, we decided it was worth a second chance... that was the wrong move. She's on a no carbs and had the shrimp cocktail, not too bad, except it was served to her in a glass with a chip out of it. I... More 

2 Thank m4marni2016
Level Contributor
395 reviews
83 attraction reviews
common_n_attraction_reviews_1bd8 213 helpful votes
Reviewed 7 January 2017 via mobile

Very central in Grafton street..the concierges opening the doors is very grand. I always feel that this store is so expensive. Was looking at a handbag 70% off priced at 300 euros..way out of my league. Plenty of makeup and beauty. Loads of shooping floors and shops. We didnt go to the restaurant so cant comment. When in Dublin its... More 

Thank shelly-ann
London, England, United Kingdom
Level Contributor
113 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 69 helpful votes
Reviewed 4 January 2017

Having visited this restaurant in June 2016, we were looking forward to renewing our acquaintance with it. We both started with the soup,which was excellent. For mains Tony had crab salad, which was delicious, and I had the burgher, which was not. The meat was dry, with very little flavour, and luke-warm. When the waiter saw my plate he asked... More 

2 Thank Denis M
A TripAdvisor Member
Reviewed 23 December 2016 via mobile

Very disappointing. Breakfast was barely edible. Poached egg over cooked, sausage raw on inside and rashers mainly fat. Whole lot looked like it had been broiled. Avoid.

4 Thank A TripAdvisor Member
Level Contributor
92 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
Reviewed 10 December 2016 via mobile

We visited on Saturday morning for breakfast and had a very disappointing experience. They appear to have lots of staff however there is zero organisation. We heard so many complaining that they were waiting to order and we ourselves waited 15mins for our order to be taken eventually we had to ask to be served and waited again another 40mins... More 

4 Thank Winelovin

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?