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Address: Headford Road, Galway, Ireland (Formerly Galway Leisure World)
Phone Number: +353 91 562 820
Website
Today
11:00 - 23:00
Closed now
See all hours
Hours:
Sun - Sat 11:00 - 23:00

TripAdvisor Reviewer Highlights

Read all 11 reviews
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  • 6
    Terrible
Unenthusiastic Staff

Attented a 10th birthday party at the Planet with my three kids today. After having celebrated my own kids' birthday party here last March I was really looking forward to the... read more

2 of 5 bubblesReviewed 29 May 2016
Clare O
,
Ballinasloe, Ireland
via mobile
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11 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Level Contributor
17 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 14 July 2016 via mobile

We visited this on our latest visit to Galway. Easy to get to. We had our teenage son with us, who also had a ball. We played two lots of bowling as we enjoyed the first game so much. Good value for money. We also had a go at the amusements which was good fun. We went early in the... More 

Helpful?
Thank Michelle D
Ballinasloe, Ireland
Level Contributor
113 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 111 helpful votes
2 of 5 bubbles Reviewed 29 May 2016 via mobile

Attented a 10th birthday party at the Planet with my three kids today. After having celebrated my own kids' birthday party here last March I was really looking forward to the party as they had a great time last year and we're really well looked after by the party host. This party was completely different. The staff member assigned to... More 

Helpful?
Thank Clare O
ireland
Level Contributor
43 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed 10 February 2016 via mobile

This place takes the biscuit. Took the kid here for the play zone and compared to other playzones this place was terrible. They have a bar which I taught was excellent until I had to wait ten minutes for a staff member to serve me. And then had the cheek to charge me 4:80 euros for a can of bulmers... More 

Helpful?
Thank dougixxxx
Dublin, Ireland
Level Contributor
21 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 17 January 2016

The manager of this place is ignorance personified and the staff vary between between being similarly ignorant or just disinterested. One they aren't is trained to work with kids or in hospitality. You get the feeling that by asking them to do anything you are ruining their day. The bowling is an expensive joke (the pins are on strings!) and... More 

Helpful?
Thank James K
Melbourne, Australia
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 23 July 2015 via mobile

Absolutely disgraceful service at this place. We were upsold to buy an hour of bowling on the guarantee it would be an 'Irish hour' allowing us two full games. Our second game cut out with 3 rounds to go and after accusing us of taking too long, we offered to pay more to finish our game. Staff member wiped the... More 

Helpful?
3 Thank jbro15
Galway, Ireland
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 11 July 2015

I went here for my sons 11th birthday party, when I made booking on phone I gave ages of all the kids attending and was told that is no problem, however when I got there some of the kids were deemed to tall and to old to go in play area although no other kids were in there. I was... More 

Helpful?
4 Thank Sharon T
GalwayBowl, Manager at Planet Entertainment Centre, responded to this review

Hi. As I explained in my email to you I’m sorry to hear that the party we provided didn’t meet your expectations. Unfortunately, our public liability only covers children up to and including 10 years of age for the soft play area. This is for their own safety and for the safety of others. Some of your party were as... More 

Ballinasloe, Ireland
Level Contributor
113 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 111 helpful votes
4 of 5 bubbles Reviewed 22 March 2015 via mobile

Had our kids' joint birthday party with 19 kids ranging from ages 5 to 9 at the Planet today and had a smashing time. The hosts looked after the kids very well and everyone enjoyed bowling, laser tag and soft play. Refreshments were provided throughout for our very active bunch who loved competing in bowling and laser tag and then... More 

Helpful?
Thank Clare O
Sligo, Ireland
Level Contributor
34 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
1 of 5 bubbles Reviewed 25 February 2015

Went here for the second time (and last) on Sunday past with my husband and 3 boys. First time I went here the 'lady' at reception I thought was a bit abrupt sharp etc..but I put this down to peoples different personalities, some nice some not so nice. This time I seen it for all it is! We paid 32... More 

Helpful?
1 Thank sunl0ver11
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 7 August 2014

pool tables balling gaming machines, ball area for the smaller ones takeaway for food and also a bar. Great idea facilities good but let down by staff, not at helpful tried to book lazer tag told we need to give 12 hrs notice so we talked about it and went back to book it for the next day and told... More 

Helpful?
Thank Teresa F
dublin
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 30 June 2013

Dont use the toilets. My little one had to use the toilet, and on the sinks were 3 empty liquid soap containers, you could tell there hadnt ben any kind of soap for weeks, Get your act together and replace those soap containers, people have to wash their hands after using toilets, what does health and safety have to say... More 

Helpful?
2 Thank joanroseann

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