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Royal Crown Derby Visitor Centre

194 Osmaston Road, Derby DE23 8JZ, England
+44 1332 712800
Review Highlights
Aesthetically delightful and educational too.

Such an interesting visit to what is (probably) the oldest porcelain company in Europe. The... read more

Reviewed 4 weeks ago
Bramwell N
Pleasant place to visit

Took my mum to replace some Denby product and had an enjoyable time visiting the shop and museum... read more

Reviewed 5 weeks ago
Read all 168 reviews
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Royal Crown Derby is one of the original companies founded in the 18th Century that is still producing fine bone china in Derbyshire, England today. The company is the most distinguished, authentic Made in England manufacturer supplying English fine bone china tableware, giftware and collectables since 1750 The present factory was established in 1878, but the business traces its origins to the original factory which was set up in Nottingham Road in about 1750. Queen Victoria granted permission to include the title "Royal" in the company name in 1890. The current site on Osmaston Road, Derby stands on a four and half acre site, employing approximately 200 staff. The Royal Crown Derby Visitor Centre offers a customer experience whether visiting the 1750 Tea Room, Museum, viewing the latest exhibition arranged by our in-house Museum Curator, taking a factory tour to see our first class products being made by hand or purchasing from the onsite retail shop.
  • Excellent64%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“factory tour” (42 reviews)
“factory shop” (13 reviews)
“our tour guide” (12 reviews)
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Hours Today: Closed
194 Osmaston Road, Derby DE23 8JZ, England
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1 - 10 of 163 reviews

Reviewed 4 weeks ago

Such an interesting visit to what is (probably) the oldest porcelain company in Europe. The factory tour should not be missed. Superb displays in the factory shop, including factory "seconds" for sale. RCD are such perfectionists that it is often difficult to see WHY an...More

Thank Bramwell N
Reviewed 5 weeks ago

Took my mum to replace some Denby product and had an enjoyable time visiting the shop and museum, the café was an extra bonus. My mum got the replacement item so all good, a real treat of a visit.

Thank TeamWard
Reviewed 14 December 2017

My wife and I decided to call into the shop on the way to Denby, we left about 4 hours later having had an unexpectedly lovely day. We bought a few small items and overheard a gentleman ask about the museum opening time. The concession...More

Thank JustmyopinionStill
Reviewed 14 December 2017

Our visit was a Birthday surprise for my Mum who collects porcelain. We both thoroughly enjoyed the factory tour. Our guide, Jay, was very knowledgeable and patiently answered our many questions. The whole process, from casting the clay to gilding and decorating, is done on...More

1  Thank carolinewood2016
Reviewed 8 December 2017

Allow plenty of time for your visit here as there is so much to see and do. Book well in advance for the marvellous factory tours showing you the entire process of pottery making and painting. The museum has the finest examples of the work...More

Thank Pogey
Reviewed 24 November 2017 via mobile

I attended the factory tour today. Jay our tour guide was very knowledgeable and funny too. Seeing the hard work that goes into every piece it's evident that the quality of the end product is fantastic. We also visited the exhibition that showcases the heritage...More

Thank Raquelb82
Reviewed 17 October 2017 via mobile

You can look in the shop and visit the tea room for free , the tea room is extremely nice and peaceful , we'll set out , cakes and sandwiches we had were very tasty and fresh , prices are reasonable ( £3 for a...More

Thank Gary S
Reviewed 3 October 2017

My daughter and I had a wonderful time at an event at Royal Crown Derby visitor centre. The day was well organised and thoroughly informative. The staff and volunteers were very professional and enthusiastic. The special occasion was to invite members of the public to...More

Thank craftybirdie
Reviewed 26 September 2017

Wenter to royal crown derby visitor cenrre today for my birthday treat with my husband everyone was so helpful and had excellent knowledge of the China the factory tour was great, our guide, Jay was brilliant and the food and drink from the team room...More

Thank Carol S
Reviewed 12 September 2017 via mobile

Thank you Jay were at a loose end before flying from East Midlands Airport so decided to visit after seeing great reviews on trip advisor. We were not disappointed it was a very informative and interesting tour. We especially liked Jay's knowledge and enthusiasm! I...More

Thank Karen and Richa... W
Charlotte M, Employee at Royal Crown Derby Visitor Centre, responded to this reviewResponded 15 September 2017

Hi Karen and Richard, Thank you for your kind review about the tour, I will be sure to pass on your kind comments to Jay I am sure she will be pleased to hear you had such a great time! Hope you enjoy the Winston...More

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Questions & Answers
T.C. C
8 September 2016|
AnswerShow all 2 answers
Response from Sue C | Reviewed this property |
You can purchase whole sets and ndividual pieces
15 July 2015|
Response from Charlotte M | Property representative |
Hi there Pauline, Royal Crown Derby does not organise any walks in the area, however being based in Derby, we're very lucky to have access to the beautiful Peak District. You may find some useful information on the Visit... More