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Alexander House Utopia Spa

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Address: Turners Hill, Crawley RH10 4QD, England
Phone Number:
+44 1342 714914

TripAdvisor Reviewer Highlights

Read all 274 reviews
Visitor rating
  • 156
  • 60
    Very good
  • 25
  • 18
  • 13
Not top of the range but nice

We had read many reviews on here and listened to people's opinions before we decided to book. This was somewhere we had always talked about wanting to try, so we went with an open... read more

4 of 5 bubblesReviewed 5 days ago
West Sussex
via mobile
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274 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Whyteleafe, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed today NEW

Have just had my second spa day here and was just as good as the first.all the staff are very helpful and friendly and the ambience is so relaxing throughout. Used the gym, pool, steam room and had a full body massage and manicure which were wonderful. If I had a criticism, we booked an afternoon tea and although they... More 

Thank denisemarsden59
Horley, Surrey
Level Contributor
52 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

I have had two Spa Days at Alexander House in recent months and both occasions were very enjoyable and extremely relaxing. The experience is quite amazing, from the welcome, to the treatments and the delicious lunch. I managed to fit in a gym session, a swim and a splash in the amazing hydro-pool before a back massage. After lunch I... More 

Thank Sharon B
Crawley, United Kingdom
Level Contributor
27 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Went with my daughter for a spa day and afternoon tea. Beautiful spa and all the facilities Felt a little rushed as we were booked for 2pm and our treat at 3pm so only had half an hour in pool etc before treatment and after treatment had on hour before our food so it felt a little rushed. They gave... More 

Thank Ann L
West Sussex
Level Contributor
223 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

We had read many reviews on here and listened to people's opinions before we decided to book. This was somewhere we had always talked about wanting to try, so we went with an open mind. On arrival the actual hotel building is very impressive, it looked very traditional and had beautiful grounds. At the spa reception desk we were asked... More 

2 Thank Travelstar76
London, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

I visited Alexander House last month for my friends birthday. I usually book a spa day twice a year for a treat so when she suggested a spa I knew exactly where to go. I had a beautiful full body massage and the therapist was very good and professional. We picked to have afternoon tea instead of lunch and it... More 

Thank Sussex_85
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I was brought a treatment and spa day for a birthday surprise, Had a very chilled out time at this hotel spa, manicure and massage were sensational and very relaxing with Rachael, and would like to say Janice the 'spa butler' was so helpful and welcoming and nothing was any trouble for her which made my visit complete, thank you... More 

Thank jan_jan5
Horsham, England, United Kingdom
Level Contributor
19 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I have just had the most outstanding Spa day at Alexander House's Utopia spa. I had a facial and a full body massage and both treatments were outstanding. I had a delicious lunch and the customer service throughout the day was excellent and attentive. I finished the day relaxed and feeling pampered. Highly recommended.

Thank 470SarahJG
1 review
5 of 5 bubbles Reviewed 2 December 2016 via mobile

Always a lovely experience! Fantastic staff and beautiful facilities. Would always recommend. A great place to go with a partner or a group of friends. Have Always received a warm welcome. Will definitely return.

Thank Anita W
Ditchling Sussex
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 17 November 2016

With a £250 voucher given to my wife and I by our children for our 40th anniversary we decided on a one night stay with evening meal to celebrate my 73rd birthday. The water in the Spa pool was very cold and if you go as a couple you are not able to Sauna or Steam together since there is... More 

Thank rubyDitchlingSussex
Tunbridge Wells
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 16 November 2016

I've been here probably 4 times now, it's lovely but getting more and more tired and cost cutting each visit. The Spa itself - We braved the cold and ran laughing outside but the outdoor hot tub was lukewarm, the outdoor sauna had it's light on but was stone cold. We ran screaming and shivering back inside to the indoor... More 

Thank 955clareb

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