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Maidstone Leisure Centre

Mote Park Willow Way, Maidstone ME15 7RN, England
+44 1622 220232
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Review Highlights
Grate place

Grate place to do exsersize especially the hydro spinning and aqua aerobics family fun in the kids... read more

Reviewed 1 week ago
kelda a
via mobile
Not all facilities working!!

Often visit here as children particularly enjoy the lazy river and wave machine located in the fun... read more

Reviewed 3 weeks ago
linedancer2
,
kent
Read all 227 reviews
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Overview
  • Excellent48%
  • Very good20%
  • Average10%
  • Poor12%
  • Terrible10%
Travellers talk about
“polar adventure” (15 reviews)
“wave machine” (20 reviews)
Closed Now
All hours
Hours Today: 6:30 AM - 10:00 PM
LOCATION
Mote Park Willow Way, Maidstone ME15 7RN, England
CONTACT
Website
+44 1622 220232
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Reviews (227)
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1 - 10 of 226 reviews

Reviewed 1 week ago via mobile

Grate place to do exsersize especially the hydro spinning and aqua aerobics family fun in the kids pool with the slide and wave machine

Thank kelda a
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 1 week ago

Hi Kelda, Thank you for submitting a review, we are glad you are enjoying your workout classes - especially Hydro and Aqua aerobics - your review will be passed onto our instructors which will be much appreciated. Thank you

Reviewed 3 weeks ago

Often visit here as children particularly enjoy the lazy river and wave machine located in the fun pool. Disappointed today to find both not working due to 'buttons stuck' according to the staff-and had been so for sometime. No indication of this problem at reception...More

Thank linedancer2
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 2 weeks ago

Thank you for your review and your comments, We are currently experiencing a technical fault with our feature control panel on poolside which means our lifeguards are unable to use such features as the waves and river run. We are working with our technical team...More

Reviewed 3 weeks ago via mobile

Our girls had a great time in the pool, they really enjoyed the sprinklers, floats, the flume tube and the fun experience. We however found the fun pool very salty and yellow, and as the the wave machine was broken this trip was a bit...More

Thank Mr-visitor-79
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to review your visit to Maidstone Leisure Centre, we are disappointed to hear of some of your concerns but are glad that the kids had a Great time swimming with us. Your comments have been passed on regarding the...More

Reviewed 3 weeks ago via mobile

Have to say how impressed my husband and I were today we took our two and a half year old grandson to the leisure pool today. The visit was good from start to finish. The lady who sold us our tickets was extremely helpful and...More

1  Thank 2016aht4710
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 3 weeks ago

Thank you for your very positive review regarding your visit to us during Half Term. We are glad to hear you had such a great time and that your Grandson had fun with us during your visit. Our extra activities are put on every day...More

Reviewed 4 weeks ago via mobile

A fantastic day handled well by the staff, particularly want to thank Molly, Jess R and Christine from the catering department. My daughter enjoyed herself and her friends parents are also thinking of booking these facilities. Thank you very much

2  Thank John G
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 3 weeks ago

Hi John, We are so glad to hear that your Daughter Amelia had such a great Birthday Party with us. Happy Birthday!! Your comments have been passed directly onto Molly, Jess R, Christine and both the Catering and Children's Activity departments. Thank you

Reviewed 4 weeks ago via mobile

Just want to thank Jordan and Jonathan for the way they sensitively handled swimming lessons for my son. He was older than most of the other people in his class and catching up and they were mindful of that. Happy to recommend them to anyone.More

1  Thank Lawrence O
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 3 weeks ago

Hi Lawrence O, thank you for your review regarding your swimming lessons. Teaching children of all abilities these essential life skills is something we pride ourselves on and its great to hear your son is really enjoying it. Your comments have been passed onto Jordan...More

Reviewed 4 weeks ago

We booked an Aqua Challenge birthday party with Polar Adventure and food for about 30 young children. The whole party was extremely well organised and plenty of staff were on hand to make sure the children had fun and to keep them safe in the...More

1  Thank dbalzan
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 4 weeks ago

Thank you for your feedback regarding your party. We’re really pleased you had a great experience and we will pass on your praise to Jessica. It is great to receive feedback like this and for us to pass onto our staff directly. Happy Birthday to...More

Reviewed 14 October 2017 via mobile

I went in earlier today and Melanie and Mary on front desk were excellent, so was Phil who also helped me out. Thank you ever so much!

1  Thank Joe B
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 4 weeks ago

Hi Joe, Thank for you for your positive comments and taking the time to leave us a review. Your review has been passed onto Melanie, Mary and Phil and is greatly appreciated. Were glad we could help and hope to see you again soon.

Reviewed 13 October 2017 via mobile

Took my 1 year old here after seeing a post online and I can't rate Maidstone leisure centre enough! We had an excellent experience and my little boy loved it will definitely be going back!

1  Thank Hayley W
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 4 weeks ago

Hi Hayley, Thank you for your comments, we are glad you had such a great time with us for a swim and in our soft play. We hope to see you again soon.

Reviewed 24 September 2017 via mobile

Just back from wave rave Friday night, great fun , good music and five stars. Dj asked us for feedback on trip advisor... ok I have to give five stars because the children loved it but there are few things to make it even better...More

2  Thank FrankMiall
Lauren K, Manager at Maidstone Leisure Centre, responded to this reviewResponded 6 October 2017

Thank you for your positive comments regarding our wave rave on a Friday night. We are glad you had a good experience with us and your children had a great time. Your comments have been passed onto our operations team regarding your suggestions and concerns...More

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Questions & Answers
LeandaDarling
17 June 2016|
AnswerShow all 3 answers
Response from LeandaDarling | Reviewed this property |
i wish someone had "urged" me at the counter to safeguard myself. This did not happen and it was not even a busy period at the pool. it is good to know that there is no way to speak to this car park management that even... More
0
Votes
ZappSouthEastUK
11 December 2015|
Answer
Response from Swim1978 | Reviewed this property |
Hi, Yes, the ratio for adult to child swimming is as detailed below: Children aged 4-7 must be accompanied by a responsible adult (16+) in the ratio of 2:1. If one or more child is under the age of 4 they must be wearing... More
0
Votes