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Address: Pads Hill, Maidstone ME15 6AT, England
Phone Number:
+44 1622 691130
Website
Today
10:30 - 16:30
Closed now
See all hours
Hours:
Sun 10:30 - 16:30
Mon - Sat 09:00 - 17:30

TripAdvisor Reviewer Highlights

Read all 32 reviews
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  • 4
    Excellent
  • 2
    Very good
  • 20
    Average
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  • 1
    Terrible
Great place to go!

I have came to The Mall many times now and it has always been clean. It has many shops and a couple of places to eat. They have a McDonald's but is sometimes hard to find... read more

Reviewed 4 days ago
Crumble C
,
West Malling, United Kingdom
via mobile

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32 Reviews from our TripAdvisor Community

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Showing 29: English reviews
West Malling, United Kingdom
Level Contributor
35 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

I have came to The Mall many times now and it has always been clean. It has many shops and a couple of places to eat. They have a McDonald's but is sometimes hard to find somewhere to sit. It is a great place to go shopping if you are in Maidstone or around town !

Helpful?
Thank Crumble C
Maidstone, United Kingdom
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 7 February 2017 via mobile

Nice and central to Maidstone & I like the fact that you pay for parking as you leave so your trip doesn't feel rushed, however prices have certainly gone up like the rest of Maidstone !! Probably cheaper to drive to bluewater which is a shame as this takes business away from our town. Could also do with more toilette... More 

Helpful?
Thank princessofchocolate
Maidstone, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 3 February 2017

shopping centre looking great and as i havent been in the mall for a while i wanted to know where a shop was and some nice young man helped me and he was very polite and friendly. had a nice coffee in BB's which is also new.

Helpful?
1 Thank paulinebeadle
Maidstone, United Kingdom
Level Contributor
27 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 11 January 2017 via mobile

Live local to the mall often shop here it's ok it has some decent shops but needs more to fill the shopping centre up, would recommend

Helpful?
Thank EitaK96
Maidstone, United Kingdom
Level Contributor
34 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 4 January 2017

Maidstone is county town, we should not have empty shop now another closing why not lower rent for year to get people started so we can get some nice shops

Helpful?
Thank Maureen F
Knutsford, United Kingdom
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 31 December 2016 via mobile

The mall is need a bit of TLC it is in need of some updating. The bus station is dilapidated and the toilets are not customer friendly and just smell and are also very dirty.

Helpful?
Thank Ben N
Level Contributor
20 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 8 December 2016 via mobile

Just had a refurb and to be honest, looks like the designer was a little dull. Lots of plan white and. no real character. It's got plenty of shops but it's nothing special.

Helpful?
Thank Graham R
London, United Kingdom
Level Contributor
50 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 17 September 2016 via mobile

The Mall was once the premier shopping destination in Maidstone with a fine selection of independent and chain shops. The last 20 years have not been kind. Few independent shops remain and all the headline shops have moved out. What remains is a well presented centre whose fabric has been well maintained but with a lacklustre selection of shops made... More 

Helpful?
Thank Andy B
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 16 September 2016

They are doing the place up a bit but it's still nothing fantastic, the new loos often have empty soap dispensers for example.

Helpful?
Thank Steve F
Kent, United Kingdom
Level Contributor
67 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
Reviewed 11 September 2016 via mobile

I walk through The Mall most days and I am finding the new floor incredibly slippery. The original floor was always fine.

Helpful?
Thank K4581

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
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  • Is there a restaurant or café onsite?