We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Office du Tourisme et des Congres de Pau-Pyrenees

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Place Royale, 64000 Pau, Communaute d'Agglomeration Pau-Pyrenees, France
Phone Number: +33 5 59 27 27 08
Website
Today
09:00 - 18:00
Closed now
See all hours
Hours:
Sun 09:30 - 13:00
Mon - Sat 09:00 - 18:00

TripAdvisor Reviewer Highlights

Read all 63 reviews
Visitor rating
  • 3
    Excellent
  • 2
    Very good
  • 1
    Average
  • 1
    Poor
  • 0
    Terrible
Informative Office du Tourisme in Pau.

The Office contains the necessary information for people visiting both Pau and the area around. The staff were helpful and informative.

4 of 5 bubblesReviewed 19 August 2016
Tim T
,
Taunton, United Kingdom
Add Photo Write a Review

63 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 7: English reviews
Taunton, United Kingdom
Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 August 2016

The Office contains the necessary information for people visiting both Pau and the area around. The staff were helpful and informative.

Helpful?
Thank Tim T
tourismepau, Responsable relations clients at Office du Tourisme et des Congres de Pau-Pyrenees, responded to this review

Good afternoon Tim, Thank you very much for your comment. We're happy that you enjoyed your visit at the tourist office. We hope to see you again in Pau, Best regards, Stéphane Responsable Qualité More 

Level Contributor
23 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 July 2015

if in doubt go to the tourist Office next to the Hotel de Ville. They spare very patient and helpful.

Helpful?
Thank Argenamerican
Saint Jean Lasseille, France
Level Contributor
22 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 5 April 2015

Maybe it was too close to lunchtime but the lady was very flat and didn't offer info. But responded to direct questions

Helpful?
Thank julie D
Boston, Massachusetts
Level Contributor
38 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

I normally require little of a tourist office. A local map and perhaps a pointer suffices. But here I was with a friend who needed directions and someone to make a phone call for her. We received gracious attention in French and English from two charming women. We were made to feel at home.

Helpful?
Thank Bill M
Aurora, Colorado
Level Contributor
50 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 24 November 2013

We went into this office because we couldn't find the Archives building. The lady working in there was very friendly and did speak English. She sent us to a building down by the train station. She sent us to the wrong place. The people at the wrong place told us the right place to go.

Helpful?
1 Thank rsloustalet
Lahitte-Toupiere, France
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 November 2013

First rate service. Needed a good hotel for the night as our booking had fallen through. Arrived at 4pm on a November Saturday afternoon. Recommended a few good hotels in Pau and showed us the information on them. Rang and booked a room on our behalf and directed us to the door. A great tourist information centre.

Helpful?
Thank ccoulson71
Scotland/Portugal
Level Contributor
212 reviews
122 attraction reviews
common_n_attraction_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 7 September 2012

Quite a walk from any carpark, but well worth finding. Lots of info and maps of the Pyrenees. The staff was very helpful and made the bookings at an inn for us while we waited.

Helpful?
1 Thank gavScotland_Portugal

Travellers who viewed Office du Tourisme et des Congres de Pau-Pyrenees also viewed

Pau, Communaute d'Agglomeration Pau-Pyrenees
Pau, Communaute d'Agglomeration Pau-Pyrenees
 
Pau, Communaute d'Agglomeration Pau-Pyrenees
Pau, Communaute d'Agglomeration Pau-Pyrenees
 

Been to Office du Tourisme et des Congres de Pau-Pyrenees? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Office du Tourisme et des Congres de Pau-Pyrenees staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?