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Lyon Tourist Office

Place Bellecour, 69002, Lyon, France
+33 4 72 77 69 69
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US$28.68*
and up
Lyon City Card
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Lyon Tourist Office accompanies you while you discover Lyon. We provide personalised advice, we sell the Lyon City Card, guided tours of various themes, tourism leisure activities, and hotel reservations allowing you to organise your stay in Lyon.
  • Excellent61%
  • Very good30%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
Closed Now
All hours
Hours Today: 09:00 - 18:00
Suggested Duration: < 1 hour
LOCATION
Place Bellecour, 69002, Lyon, France
CONTACT
Website
+33 4 72 77 69 69
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Reviews (472)
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1 - 10 of 185 reviews

Reviewed 4 days ago

Bought tickets on arrival from very helpful LYS airport tourist office. Used the City Card extensively, trams, metro, funicular & trolley tour. Shame the double decker bus tour is not included but the museums were excellentMore

Thank Mark W
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded yesterday

Hi Mark W, Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office. Actually the Lyon City Bus is included in the Lyon City Card but only during the winter time. On summer it is the...More

Reviewed 5 days ago

This is the first time I have ever reviewed a tourist office, but this one was really exceptional. It’s located at Bellecour Plaza, the center of the Presquille district, and provides excellent service all day. You can find out about free guided tours, as well...More

Thank sssteveg
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 2 days ago

Hi Sssteveg, Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office. We hope to see you again in Lyon, Kind regards, Jean-Julien, Lyon City Expert

Reviewed 1 week ago

The tourist info place on the Place Bellecour is very well organised. They ask where you're from on entry, then give you a ticket and we had an English speaking advisor. We found all the tours on offer very pricey, so we just did our...More

Thank ViolaJoy
OnlyLyon_Tourisme, Service Accueil at Lyon Tourist Office, responded to this reviewResponded 6 days ago

Hi Viola Joy, Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office. We hope to see you again in Lyon, Kind regards, Jean-Julien, Lyon City Expert

Reviewed 1 week ago

Located at the edge of the large square this office is easy find. Staff were extremely helpful with information about theatre tickets, key places to see and how much walking was involved to get there.

Thank Maureenjlongley
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 1 week ago

Hi Maureen, Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office. We hope to see you again in Lyon, Kind regards, Jean-Julien, Lyon City Expert

Reviewed 2 weeks ago via mobile

Easy to get there and easy to pick up the Lyon city card. Friendly and English speaking. We recommend to buy the city card, because that makes the exploration of the city complete and comfortable.

Thank Frank-Jan B
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 2 weeks ago

Hi Frank-Jan, Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office and The Lyon City Card. We hope to see you again in Lyon, Kind regards, Jean-Julien, Lyon City Expert

Reviewed 3 weeks ago

All the staff were very helpful and could answer all our questions with a lot of staff able to speak English. They gave advice and recommendations. Very useful tourist office

Thank Karen J
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 2 weeks ago

Hi karen , Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office. We hope to see you again in Lyon, Kind regards, Jean-Julien, Lyon City Expert

Reviewed 3 weeks ago

As others have reviewed, the service here is 10/10. When we walked in there about 8 employees behind the desk. You need to indicate on the little tablet screens near the door why you are there and what language you need (I am sorry but...More

Thank EatWellEatSafe
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 3 weeks ago

Hi, Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office. Actually we welcome visitors in French, English, Spanish, German and Italian. We convey your thanks to Mihriban. We hope to see you again in Lyon,...More

Reviewed 4 weeks ago

Very well organized, competent, friendly, air-conditioned. Here you get the answers you're looking for and in case you did not order your Lyon Pass before...get it here. It's well worth it!More

Thank RGerman
OnlyLyon_Tourisme, Service Accueil at Lyon Tourist Office, responded to this reviewResponded 4 weeks ago

Hi Rgerman, Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office and the Lyon City card. We convey your thanks to our team. We hope to see you again in Lyon, Kind regards, Jean-Julien, Lyon...More

Reviewed 4 weeks ago

Right in the city center in the Lyon biggest square. Very nice and helpfull staff, no queues but if that occurs there are seats available and they are confortable. Plenty of flyers about what to visit and what to do in the city. You can...More

Thank Susana_Barroso
OnlyLyon_Tourisme, Service accueil at Lyon Tourist Office, responded to this reviewResponded 4 weeks ago

Hi Susana, Thank you for your comment, We are happy to read that you enjoyed your visit at our Tourist Office and the Lyon City Card. We hope to see you again in Lyon, Kind regards, Jean-Julien, Lyon City Expert

Reviewed 4 weeks ago

This office has an excellent, easy to use website so much planning and pre-booking of tickets can be done when looking at visiting this city. its location in Place Bellecour is a good one. My only suggestion is that it could perhaps stay open longer...More

Thank mousefindsout
OnlyLyon_Tourisme, Service Accueil at Lyon Tourist Office, responded to this reviewResponded 4 weeks ago

Hi mousefindsout, Thank you for your comment, We are happy to read that you enjoyed your visit on our website "Visiter Lyon" and at our Tourist Office located on Bellecour Square. We are thinking about changing our opening times during the summertime. Thank you for...More

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Questions & Answers
Elgiecg
19 March 2017|
AnswerShow all 2 answers
Response from OnlyLyon_Tourisme | Property representative |
Hello and welcome to Lyon ! You can easily reach the tourist office from Lyon Part-Dieu train station with the bus C9 which is direct. You can take it in front of the train station (exit Vivier-Merle, between the train... More
0
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gmwerdna71
27 July 2016|
AnswerShow all 3 answers
Response from OnlyLyon_Tourisme | Property representative |
Hi Andrew! At the tourist office place Bellecour we will be glad to provide you for free our guide COLLECTOR in English to discover Lyon’s food at the time of your stay. Here are a few additionnal tips to enjoy our... More
0
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Google Translation
Samantha D
I will be spending a day and aa half in Lyon and would like to know the best way to see the best Lyon has to offer. I am on my own and I am an avid photographer and a great lover of history. Can you tell me if it is easy to see most of the old and historical parts of Lyon or is it very scattered. I understand there is a hop on hop off bus but there is a long waiting time between each bus and stop. I will be in Lyon on the 26/27th of February so will also need to have an idea of what the of weather I can expect?? I understand that February in some parts of Europe is the coldest month. do I need to worry about snow?? All information you could provide me with to see the best of Lyon in the time frame I have would be greatly appreciated. Thanking you for your time and assistance. Kind regards Samantha from Australia
28 December 2015|
Answer
Response from OnlyLyon_Tourisme | Property representative |
Dear Madam, Thank you very much for your message and your interest in Lyon ! We will be delighted to help you organize your stay in Lyon, can you just copy your question to our email address info at lyon-france . com... More
0
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Google Translation