We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Madrid Tourism Centre

Plaza Mayor 27, 28012 Madrid, Spain
+34 915 88 29 06
Website
Share
Save
Review Highlights
Helpful staff but not that accurate

We used this twice and on both occasions the assistant was extremely helpful and tried to 'sell... read more

Reviewed 7 August 2017
Alan T
,
Cheltenham, United Kingdom
via mobile
Beautiful building

We wandered past this beautiful building while on our way to the Prado museum, definitely worth a... read more

Reviewed 17 June 2017
Sarahc011
via mobile
Read all 30 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent55%
  • Very good26%
  • Average6%
  • Poor10%
  • Terrible3%
6 Aug 2017
“Helpful staff but not that accurate”
17 Jun 2017
“Beautiful building ”
LOCATION
Plaza Mayor 27, 28012 Madrid, Spain
Centro
CONTACT
Website
+34 915 88 29 06
Write a ReviewReviews (30)
Traveller rating
Traveller type
Time of year
Language
Filter

1 - 10 of 17 reviews

Reviewed 7 August 2017 via mobile

We used this twice and on both occasions the assistant was extremely helpful and tried to 'sell' different tourist attractions about which we had not sought information. This could have been helpful to those who did not know what they wanted to do but for...More

Thank Alan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2017 via mobile

We wandered past this beautiful building while on our way to the Prado museum, definitely worth a stop and photo opportunity.

Thank Sarahc011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2016

Generally, we found the staff at the counter friendly and helpful especially when we wanted to go to the Valley of the Fallen on public transport without realising what a long and steep walk we would have from the site entrance. However we were rather...More

1  Thank Ann8789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 29 August 2016

I found this tourist information centre on Plaza Mayor to be the perfect place to pick up information about Madrid and to get many of my questions answered. I talked with a pleasant young man, who spoke perfect English. He made suggestions on places to...More

1  Thank Rumples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2016

We didn't find the office very helpful. There were not many things to pick up and take with you, however it was in a makeshift office, so perhaps it wasn't normal service.

Thank Sonya C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2014

Went on English -speaking tour at 4pm on Saturday, January 11th. It was a magnificent tour and only cost 5.90 ! Unbelievable value for 90minutes of fascinating history. Get tickets at the tourism info office in Plaza Mayor. Tour guide was very friendly and knowledgeable.i...More

3  Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2013

Our tour guide was knowledgeable and had an interesting, easy-going way of sharing informations about all the places, buildings we saw on our walking tour. He knew his history and I was fascinated to see the places as he shared their stories. The headphones made...More

1  Thank KLsWanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2013

We took the Essential Madrid Tours I and II on the same day - tiring but more than worth the money and time -- we were well-oriented to the city and learned wonderful historical information that made our visit more meaningful. Way too hard to...More

1  Thank Lucy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

I did the 3 "imprescindible" tours of Madrid during 3 days. The price is reasonable and you get a discount if you do the 3 tours. I had 3 different tour guides and most of them were interesting and knowledgeable. Also, they give you earphone...More

Thank Matty510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2013

We did all the tours from the information centre and for €5 each you just can't complain! We couldn't get on one of the private tours which all cost €100+ per person and was lucky enough to get this tip from our hotel! How lucky...More

2  Thank Duncan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Nearby HotelsSee all 447 hotels in Madrid
Hostal INTER Plaza Mayor
249 reviews
.10 km away
Petit Palace Posada del Peine
1,161 reviews
.13 km away
Hostal La Casa de La Plaza
176 reviews
.14 km away
Hostal la Macarena
231 reviews
.14 km away
Nearby Restaurants
Restaurante Dcorazon
165 reviews
.06 km away
Grazie Mille
1,005 reviews
.05 km away
Casa Maria
895 reviews
.06 km away
Rolenka
61 reviews
.05 km away
Nearby Attractions
Plaza Mayor
21,274 reviews
.04 km away
Casa de la Panaderia
153 reviews
.00 km away
Diseno Propio. Artesania.
21 reviews
.06 km away
Centro de Turismo Plaza Mayor
14 reviews
.00 km away
Questions & Answers
Get quick answers from Madrid Tourism Centre staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Membership_Slide_Up_Placement_on_Attraction_Review
Get 10% off your next tour or activity booking.
Valid for new TripAdvisor sign-ups only.
Join TripAdvisor