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Accessible Madrid_Mobility Scooters Tours & Rentals

Calle del Alcalde Sainz de Baranda 16 | (27 Bikes store), 28009 Madrid, Spain
+34 915 70 16 82
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Review Highlights
Great mobility scooter

I booked the mobility scooter for my father who came to visit for a week, this was the second time... read more

Reviewed 2 June 2018
Loveeachminute
,
Madrid, Spain
via mobile
Great service, delivered on promise

I arranged a group travel to Madrid for 18 people and needed to take into account the limited... read more

Reviewed 15 May 2018
Luc v
Read all 145 reviews
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“Accessible Madrid was founded in 2013 and now is a leading company in Spain offering accessible services and products for travelers with disability or limited mobility. We operate accessible tours across Spain. We design custom accessible holidays for groups, as well as families and individual travelers. We help our clients to find accommodation 100% accessible in the city both in hotels and in adapted holiday rental apartments. We provide the necessary resources and services for slow walkers and wheelchair travelers, so they can enjoy their holidays in a barrier-free environment.” Services offered by Accessible Madrid: - Accessible Travel: Day tours and longer trips - Mobility Scooters Sales and Rentals - Adapted holiday rental apartments - Tours in a 100% accessible environment - Accessibility Consulting - Business Services - Mobile App Design with accessible routes Accessible Madrid offers extended mobility for people with limited mobility.
  • Excellent98%
  • Very good2%
  • Average0%
  • Poor0%
  • Terrible0%
Travellers talk about
“battery life” (3 reviews)
“visit spain” (2 reviews)
“his knowledge” (2 reviews)
LOCATION
Calle del Alcalde Sainz de Baranda 16 | (27 Bikes store), 28009 Madrid, Spain
CONTACT
Website
+34 915 70 16 82
Write a ReviewReviews (145)
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"battery life"
in 3 reviews
"visit spain"
in 2 reviews
"his knowledge"
in 2 reviews
"day trip"
in 2 reviews
"couple of hours"
in 2 reviews
"arturo"
in 27 reviews
"company"
in 15 reviews
"van"
in 4 reviews
"sites"
in 6 reviews
"transformer"
in 2 reviews
"trunk"
in 2 reviews
"cobblestone"
in 3 reviews
"equipment"
in 2 reviews
"model"
in 2 reviews
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1 - 10 of 59 reviews

Reviewed 2 June 2018 via mobile

I booked the mobility scooter for my father who came to visit for a week, this was the second time we used this firm. Throughout the whole process they were very helpful, the scooter was excellent..we we able to take the scooter apart so it...More

Thank Loveeachminute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 2 June 2018

Dear client, Thanks for taking the time to write this review about the service provided by Accessible Madrid and for sharing the experience. I am glad to know that everything went fine and the scooter was helpful for your father to move around. I would...More

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Reviewed 15 May 2018

I arranged a group travel to Madrid for 18 people and needed to take into account the limited mobility of one of my friends. Simply booked the scooter through the website. Got excellent and clear email communications back on delivery, pickup and deposit refund. I...More

Thank Luc v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 16 May 2018

Dear Luc, Thanks for your comments about the service provided by our company. I hope you bring home very good memories of this trip to Madrid. I am happy to know that you are satisfied with the service provided and that you found easy and...More

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Reviewed 24 April 2018 via mobile

I recently visited Madrid and Toledo, Spain with Accessible Madrid and they made my travels fun and easy. From the time that I arrived at the Madrid airport to my departure, they helped me every step of the way. I absolutely loved my trip with...More

Thank CoryTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 24 April 2018

Dear Cory, Thanks for taking the time to write this review. I am happy to know that all the services provided by Accessible Madrid made your stay much easier and comfortable and also that you loved your stay. Thanks for your recommendation to other PRM...More

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Reviewed 14 April 2018

Great service delivers to the hotel and picked up. Great little scooter made me independent in Madrid

Thank carolinewbarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 15 April 2018

Dear Caroline, Thanks for reviewing and for trusting our services. I am happy to know that the scooter made you independent while visiting Madrid. Looking forward to seeing you back in Madrid soon. Kind regards, Arturo Garrido

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Reviewed 4 April 2018 via mobile

My dad and I went one week for Easter to Madrid and he was in need for a wheelchair due to his recent desvoverd Spinal Stenosis. We got the information about Access Madrid though our hotel, and just after a couple of hours after ordering...More

Thank Juliecmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 5 April 2018

Dear Julie, Thanks for your review and for taking the time to write it. I am happy to know that you are happy with the service our company provided. Thanks for trusting our services. I hope to see you back in Madrid very soon! Kind...More

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Reviewed 16 March 2018

We had a very senior person, a professional artist in fact, who is now retired but wanted to visit the art of Madrid "one last time". Ok, fine. But my feet kill me at the Prado - him?. No way he can do it. Impossible....More

Thank rhobind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 18 March 2018

Dear Raymond, Thanks for taking your time to write this review. I am so happy to know that the scooter helped so much to make this visit in Madrid "one last time". As you mentioned, the mobility scooter provides freedom and independence to PRM and...More

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Reviewed 14 March 2018 via mobile

The scooter that I hired had a huge turning circle but apart from that it was great it folded automatically which was great! Thanks couldn’t have done it with out you!More

Thank Caroline b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccessibleMadrid, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 16 March 2018

Dear Caroline, Thanks for your time writing this review. I am glad to hear that our mobility scooter rental service and the Apex Transformer folding scooter made Madrid accessible to you. Your comments may help other people with limited mobility visiting Madrid. Looking forward to...More

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Reviewed 11 March 2018

I book d a scooter for 3 days as my husband has a foot injury. The company contacted the owners of the apartment we booked and discovered the scooter could not go in the lift and would nor be suitable. Contacypted us straight away and...More

Thank Morag R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 13 March 2018

Dear Morag, Thanks for taking the time to write this review about our service. We always try to interact proactively with our clients and help them in any way. I am glad that this proactivity helped you find out that your rental apartment in Madrid...More

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Reviewed 26 February 2018

This company was so helpful. Was nervous of arranging something like this in another country BUT it was all excellent-- scooter arrived at hotel & was picked up from there. It enabled me to visit all the sights ,while my family walked!!!! FAB U LOUS...More

Thank jaynebris2l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AccessibleMadrid, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 27 February 2018

Dear Jayne, Thanks for taking the time to write this review. I am glad to know that you are happy with our service and the scooter was helpful to move around while you were in Madrid. I hope you enjoyed your trip and what Madrid...More

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Reviewed 30 January 2018

I had many questions about their products and services. Arturo and staff were very prompt at answering questions and suggesting solutions. It was refreshing to deal with a company where I could count on the same people answering questions providing the service. Affordable rates and...More

Thank dogbuckeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
garridoa, Propietario at Accessible Madrid_Mobility Scooters Tours & Rentals, responded to this reviewResponded 31 January 2018

Dear Mark, Thanks for taking the time to write this review about our client service. It was nice to assist you and help you with your queries. We always try to answer our client enquiries as quick as possible. Our aim is to deliver a...More

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