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Address: Capralama Farm | Pluckley Road, Bethersden TN26 3EQ, England
Phone Number:
+44 1233 820545
Website

TripAdvisor Reviewer Highlights

Read all 219 reviews
Visitor rating
  • 90
    Excellent
  • 45
    Very good
  • 13
    Average
  • 25
    Poor
  • 46
    Terrible
Expectation not met

Visited centre with grandchildren to be greeted by grumpy people who clearly didn't want to be there!! Waited five mins met by elf Santas helper she was great but all other staff... read more

3 of 5 bubblesReviewed 23 December 2016
Tracy S
,
essex england
via mobile
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219 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Ashford, United Kingdom
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 5 January 2017

Visited just before Christmas with my teenage son, his girlfriend, young adult daughter and her boyfriend just to see the reindeers. Firstly you cannot just do this and have to pay a full fee of £13 each! Child rate is £17, which includes Santa visit. This venue is only suitable for children under 5 where parents think a good day... More 

Helpful?
2 Thank Ian L
Sittingbourne, United Kingdom
Level Contributor
35 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

If you do go please book up early as this is a brilliant and very popular attraction which is well worth a visit. Lots to see and do ,

Helpful?
Thank Helen A
Grays Thurrock, United Kingdom
Level Contributor
58 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
2 of 5 bubbles Reviewed 28 December 2016

We took our Grandchildren to this place as it sounded fun...Laugh, not ! The staff are as miserable as sin, very overpriced too. I can only describe this venue as a poor mans attempt to become an attraction. Balls from the ball pool were thrown at the Reindeer ( how sad that was to see). The ball pool made from... More 

Helpful?
2 Thank Martin D
Gravesend, United Kingdom
Level Contributor
72 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 24 December 2016 via mobile

Well after reading some reviews on here , i was a bit sceptical. How wrong i was .the 4 kids we took thoroughly enjoyed it from meeting santa to seeing all the christmas scenes , then onto to the play barn . There was so much for the jids to do and all the elves were superb and really happy... More 

Helpful?
Thank michael p
Gillingham, England, United Kingdom
Level Contributor
57 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 23 December 2016

A group of us visited, children and adults and wow what a day, amazing we are going back next year. Best Father Christmas event we have ever visited and I am 65 years of age.

Helpful?
Thank StephanieDianaMuir22
essex england
Level Contributor
25 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 23 December 2016 via mobile

Visited centre with grandchildren to be greeted by grumpy people who clearly didn't want to be there!! Waited five mins met by elf Santas helper she was great but all other staff were miserable and didn't smile, saw Santa he was great too and paid lots of attention to our granddaughter , present was good too, had a drink in... More 

Helpful?
Thank Tracy S
Gilingham,uk
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 December 2016

We were looking for a venue to take our visiting Australian grandchildren too this December, having checked out some of the reviews on this site I was somewhat apprehensive. I think that we as people tend to focus on the negative rather than the positive, so here is my honest opinion.a very good experience for children, yes we Q'd for... More 

Helpful?
Thank Brian H
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 22 December 2016

Went to the reindeer centre today, two adults, a six year old and a three year old. Found it relatively easy, got parked ok and only a short queue for tickets. It was £60 to get in, I find this extortionate but I had misread the prices on the website so probably my fault. The queue for santa's grotto was... More 

Helpful?
3 Thank Charlotte D
1 review
5 of 5 bubbles Reviewed 22 December 2016 via mobile

An amazing day🎅 lots of things for the children to do they loved every minute. All of the staff was friendly and lovely with my children 😃

Helpful?
Thank Alainafarmer
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 20 December 2016

Animals unhappy and uncared for! Farm old and shabby. Disgusting toilets with raw sewage running from toilets into adjacent field. Poor quality basic food, dirty tables, spent three hours queueing to see Father Christmas. Barn play area full of old toys, no staff supervision, adults smoking in all areas with young children. Definately not worth the £67 entry fee for... More 

Helpful?
3 Thank Diane P

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Questions & Answers

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3 questions
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Dartford, United Kingdom
1 month ago
Greater London, United Kingdom

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?