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Terravison Rome Airport Transportation in Rome

| Ciampino Airport, Rome, Italy
+39 06 9480 4478
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Review Highlights
Do not use Terravison!!!

Terravison are thieves! My wife and I booked and paid our bus tickets online. When we physically... read more

Reviewed 1 week ago
Nicolas R
,
Mougins, France
Terrible service

If you want to get to the airport, fork out the €30 and get a taxi This shuttle service is a joke... read more

Reviewed 2 weeks ago
Callum M
via mobile
Read all 993 reviews
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  • Excellent3%
  • Very good6%
  • Average7%
  • Poor9%
  • Terrible75%
1 week ago
“Do not use Terravison!!!”
2 weeks ago
“Terrible service”
LOCATION
| Ciampino Airport, Rome, Italy
Piazza Venezia / Ancient City
CONTACT
Website
+39 06 9480 4478
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Reviews (993)
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1 - 10 of 375 reviews

Reviewed 1 week ago

Terravison are thieves! My wife and I booked and paid our bus tickets online. When we physically got to the bus, they refused us onboard because we did not print out our receipts. Nowhere it says that only paper receipts are allowed. We showed them...More

2  Thank Nicolas R
Reviewed 2 weeks ago via mobile

If you want to get to the airport, fork out the €30 and get a taxi This shuttle service is a joke. There online tickets have to be printed (however it doesn't mention this in the booking process). Being on holiday we didn't have access...More

1  Thank Callum M
Reviewed 2 weeks ago via mobile

I booked a shuttle bus from Rome to Ciampino airport on my smartphone, however the bus company refused the tickets as they weren't printed off. We were on holiday with no access to a printer so ended up having to pay again in cash in...More

1  Thank Jo D
Reviewed 2 weeks ago

Friends recommended Terravision so we booked online for return tickets for travel from and to Fiumicino to Rome Centre. The bus we managed to get on was late. They didn't even checked our tickets, they just piled us on. The return journey ( when we...More

Thank Laura W
Reviewed 3 weeks ago

First of all don't book just look for them outside the airport and but a 6 euro ticket one way, with traffic it took us about 40 min from the airport to the roma termini. Going back, same thing we showed up where it dropped...More

Thank Crossonero9
Reviewed 3 weeks ago via mobile

I booked an airport bus for 8am from Rome main train station to the airport. I got there at 7.30am. The bus didn't arrive till after 8.50am. I was so stressed out and panicking that I would miss my flight. I JUST made my flight....More

Thank Djayeats
Reviewed 3 weeks ago via mobile

Easy service to use from directly outside the airport at bus stop 7. All for €9 return per person. The bus runs you into the Termini in central Rome where you can pick trams, Metro (underground train), buses, trains and taxis. We bought a 72...More

Thank Criss S
Reviewed 4 weeks ago via mobile

Booked a transfer from termini station to Ciampino airport. The 5 euro per person price and the option to select a time made this appealing. As they say, you get what you pay for. The bus actually arrived 25 minutes late, with no information or...More

Thank Greg W
Reviewed 4 weeks ago via mobile

Did not prebook as did not want to commit in case of change of plans. Took it from Rome to chiampino early in the morning! Seems to have more regular service at that time than other providers. Was 6 euros to buy on the bus!

Thank Efi S
Reviewed 5 weeks ago via mobile

I booked a bus from Airport to Rome Center and it was not coming at that time. The staff stayed in the booking Office and was playing a Game on her smartphone. she told me that the Bus is not coming - she had no...More

Thank Stefan L
Nearby
Piazza Venezia / Ancient City
If all roads lead to Rome, then they all end here.
Piazza Venezia and the Ancient City are the very
epicenter of the Eternal City. Within a 360-degree
turn, Roman history unrolls in front of you, from its
ancient beginnings to its 21st century
transformations. Whether it’s those historical
playgrounds known as the Roman and Imperial Forums, or
the side-street shops, trattorie, and churches, this
...More
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Questions & Answers
Joanne S
Yes I had the same issue. Who carries a printer with them when on holiday??? After queuing at the Termini desk with confirmation of our ticket purchases on IPAD, we were told we must get them, printed. When I asked the girl behind the counter how I could get it printed from my Ipad, she simply looked over my shoulder and called for the next customer. I eventually found a hotel where the staff suggested I simply e-mail the ticket purchase confirmation to them which they printed for me. But it transpired that Terravision were not prepared to accept the e-mail confirmation (despite all required info being quoted). Apparently we were required to log into their site to print the confirmations. I doubt whether the hotel would have allowed me to do this on their computers. Eventually had to purchase more tickets to board the bus. This is obviously a scam to force customers to pay twice To this day, I can't think what else I could possibly have done. This is obviously a scam to force customers to pay twice.
13 September 2015|
Answer
Response from glogodschild50 | Reviewed this property |
I don't think it is a scam, it is probably lack of knowledge that the technology is such now that everyone is relying on IPADs and phones. I don't when traveling to other countries. Just be prepared for the old fashion... More
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