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Salvatore Ferragamo

Closed Now: 10:00 AM - 7:30 PM
Open today: 10:00 AM - 7:30 PM
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Review Highlights
This is the mothership

This is the original mothership flag store. Did notice a few piece that's sold here only and can't... read more

Reviewed 29 August 2017
Ej C
,
Houston, Texas, USA
via mobile
VARA BOW PUMP SHOE MODEL CODE 01B221 539449 AUD 850

I have contact them via emails but got no respond for 4 months. I'm seriously sick of this navy... read more

Reviewed 20 August 2018
180818081808
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Traveller Overview
  • Excellent26%
  • Very good13%
  • Average4%
  • Poor6%
  • Terrible51%
19 Aug 2018
“VARA BOW PUMP SHOE MODEL CODE 01B221 539449 AUD 850”
9 Aug 2018
“ONE STAR is too much for them”
About
Flagship store of the Ferragamo family, with a large selection of shoes, handbags, briefcases, belts and other leather goods.
Closed Now
Hours Today: 10:00 AM - 7:30 PM
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Florence, Italy
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Top Selling Tours & Activities in and around Florence
from US$82.50
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from US$93.10
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Reviews (45)
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1 - 10 of 33 reviews
Reviewed 20 August 2018

I have contact them via emails but got no respond for 4 months. I'm seriously sick of this navy blue vara pump ! The quality overall is super bad ! My feet are fulled with blood, teared skins, scars and bruises on nails due to...More

1  Thank 180,818,081,808
Reviewed 9 August 2018

You cannot imagine how awful their customer services is. This is definitely THE WORST customer Services in the world. I placed an order online on 16th June and received the despatched confirmation after a few days. I haven’t received anything till the end of June,...More

Thank Herowhoever
Reviewed 9 June 2018

I went to Ferragamo outlet today. Last week i bought a shoes from Ferragamo outlet store in Roermond Netherland. As i go there very often, manage knows me by face. Last weeke when i bought the shoes , they have offered me 40 percent discount...More

Thank NJ F
Reviewed 12 April 2018

I was not at the store but my review is of Ferragamo based on my online purchase directly from the company. I received a pair of cufflinks that I paid over $200 for and they BOTH fell apart within 3 weeks. One fell apart in...More

Thank Kelli M
Reviewed 20 March 2018

I Love Florence anyway, but staying in Ferragamo it was different experience all together. In cleanliness 10/10 breakfast was too good. The staff was quite helpful and friendly. Will definitely stay here again whenever i go back.

1  Thank HarshitM78
Reviewed 27 December 2017 via mobile

You need to visit this store when you’re in Florence. It’s the flagship store and will blow you away. Incredible selection of shoes, leather goods and accessories.

Thank Gregrob1980
Reviewed 8 October 2017

I bought a shoes (AREZZO55 NERO BRUSHED CALF) in Kuala Lumpur just few days ago. When I wore it today I realized that these shoes are actually coloring my feet's skin, which is absolutely not acceptable and not really expected from the shoe company, which...More

5  Thank JuliaMAPs
Reviewed 10 September 2017

The right heel of my 2-year old pair of Ferragamo shoes snapped while I was walking in them, and the company is just not taking any responsibility. Btw I am not a heavy person at 57kg, and these shoes were not regularly used. I believe...More

2  Thank Lis_spore
Reviewed 29 August 2017 via mobile

This is the original mothership flag store. Did notice a few piece that's sold here only and can't buy in the state. There is also a museum here. Not the best customer service but here more shopping w a history.

1  Thank Ej C
Reviewed 7 June 2017 via mobile

My daughter bought a pair of Varina ballet flat shoes from Salvatore Ferragamo. After the very first wear, in an air conditioned office, the front toe of the shoe frayed !! We took it to the Ferragamo store with the receipt and was told they...More

6  Thank Anna S
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