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My Tour Tuscany Experts

Via Cavour 21 Red, 50129,, Florence, Italy
+39 0577 236330
Website
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US$83.74*
and up
Florence Day Trip to Pisa, San Gimignano, and Siena with Lunch
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US$65.80*
and up
Full Day Tuscan Countryside Tour from Florence
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US$113.65*
and up
Cinque Terre Day Trip from Florence
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Overview
  • Excellent66%
  • Very good21%
  • Average5%
  • Poor3%
  • Terrible5%
Travellers talk about
“wine tasting” (185 reviews)
“san gimignano” (200 reviews)
Suggested Duration: 2-3 hours
LOCATION
Via Cavour 21 Red, 50129,, Florence, Italy
San Lorenzo
CONTACT
Website
+39 0577 236330
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Reviews (1,850)
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1 - 10 of 1,263 reviews

Reviewed 4 days ago via mobile

We tried the full day Vespa tour in Chianti. We stayed in Siena where the organization would pick us up at 9.30. Eventually our guide Michaele (a 57 yr old man who really does not want to be a tour guide) picked us up at...More

4  Thank Tim S
Reviewed 4 days ago via mobile

The fact that I write this long review should already tell you something about this tour. I don't write long reviews, I hardly write any but I feel obligated to warn people. The particular "myTOUR" agency we decided to book our excursion with was not...More

2  Thank Jason M
Reviewed 5 days ago

When we first got to the garage to acquire our Fiat, they welcomed us nicely and made sure all the necessary documents were recorded as usual. They conducted a test run to make sure we were fit to drive the 500 as it is an...More

2  Thank amnanazly
s0cialteam, Responsabile relazioni con la clientela at My Tour Tuscany Experts, responded to this reviewResponded 4 days ago

Dear customer, This unfortunate situation is very displeasing to us but we remain very firm about our beliefs of being in total honesty and transparency for the following reasons: when you hire a rental contract for a vintage fiat 500 (and we would like to...More

Reviewed 6 days ago

The tiny fiat cars were very fun to drive, and the sights and sounds of the city was great. But I think the tour guide ripped us off. It was supposed to be a 3 hour tour of the city to see the main sights;...More

Thank Chris M
s0cialteam, Responsabile relazioni con la clientela at My Tour Tuscany Experts, responded to this reviewResponded today

dear customer, a program change or a shortened ride may often be due to uncontrolled traffic around the city or time-related issues, we are still checking the company internally. In any case thank you for leaving your contribution, we need to make sure everything goes...More

Reviewed 1 week ago

We had a blast on the electric bikes throughout Chianti. I would have given this a 5 star review - BUT Our guide took us to a tasting room in castelinna in chianti as part of the private day tour. We purchased 300 euros worth...More

Thank Jennifer S
s0cialteam, Responsabile relazioni con la clientela at My Tour Tuscany Experts, responded to this reviewResponded today

Dear Jennifer, we did an internal survey on the company you were in and they confirmed that it usually takes 30 business days, unfortunately with the sole name and no surname here on tripadvisor we can not get together with the company owner to go...More

Reviewed 2 weeks ago

My son (22) and I had a great experience with this tour. The people at My Tour were friendly and helpful and the class was amazing. We both loved a the instructor (Emanuelle) as he was patient, knowledgeable and funny! I would highly recommend this...More

1  Thank sjsig
s0cialteam, Responsabile relazioni con la clientela at My Tour Tuscany Experts, responded to this reviewResponded 4 days ago

Dear customer, thank you very much for these beautiful words that fill us with pride! We keep on working hard to make sure you have the best experience to tell to your friends once you come back home from your Italian holidays! best regards Alessandra...More

Reviewed 3 weeks ago via mobile

So everything was off to a bad start with this tour, we where supposed to be picked up from our hotel only to wait for 30min then get a phone call saying that we need to make our own way to the train station. Get...More

1  Thank Danny C
s0cialteam, Responsabile relazioni pubbliche at My Tour Tuscany Experts, responded to this reviewResponded 5 days ago

dear customer, We are sorry to read these words so hard for us, but we have taken action for the unpleasant situation, hoping that it will not happen again. We always try to improve our services also thanks to your contributions that show us defects...More

Reviewed 4 weeks ago

Our last evening for our group of 11 friends chosen by our tour booking firm 'Grape Escapes'. We were picked up by 2 mini buses at 6 pm our driver Daniel (an extremely pleasant & informative guy) who drove us to Castellina in Chianti for...More

Thank Roy055
s0cialteam, Responsabile relazioni con la clientela at My Tour Tuscany Experts, responded to this reviewResponded 4 weeks ago

Dear customer, thank you for your contribution to our work. Although wine and food tasting is a very sought-after experience by many tourists, we do our best to make it all right. The atmosphere of dinner in the vineyard and the style of the table...More

Reviewed 15 July 2017 via mobile

First we book this tour to go to San gimminiano , sienna and a wine place where if was supposed to be in ONLY SPANISH tour in a small 10 to 12 people tour , we arrived to the place and we pay for the...More

Thank danyalazraki
s0cialteam, Responsabile relazioni con la clientela at My Tour Tuscany Experts, responded to this reviewResponded 4 weeks ago

Dear customer we are sorry to read these words of complain for our job. We are opening an intern investigation to know how things went during your tour and we are really sorry the bus you were in was dirty or not so clean as...More

Reviewed 9 July 2017 via mobile

We had the opportunity to take the Chianti Afternoon wine tasting tour with mytours. There was wine tasting at to vineyards and a visit to a fair. Access to The fair was not part of The tasting but we got free admission to this as...More

Thank Steven M
s0cialteam, Responsabile relazioni con la clientela at My Tour Tuscany Experts, responded to this reviewResponded 11 July 2017

Dear customer, Thanks a lot for your contribution, it is valuable to constantly improve our work and that of our team that we are proud to have with us and that gives you such beautiful days to remember,so many thanks to Edoardo and thanks to...More

Nearby
San Lorenzo
San Lorenzo’s lively merchants shout out from behind
stalls with an array of products in one of the most
traditional neighborhoods in Florence. Different
ethnic groups join together in the large outdoor
market of San Lorenzo and in the Central Market, a
vast multi-floored building. Visitors are bound to
fall in love with this area and in particular, with
its variety of food, especially those focusing on
...More
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Ask a question
Questions & Answers
Kristina_4567890
19 July 2017|
Answer
Response from s0cialteam | Property representative |
dear customer, the best way to book a tour with the russian speaking guide is to call the number of the booking and To ask for it despite a minimum number of subscriptions for this language, which is often required by tours... More
0
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Google Translation
Megford
9 June 2017|
Answer
Response from s0cialteam | Property representative |
Hi Megford, Normally your return to Florence would be for 8 pm but always consider the traffic variable, which of course we can not control it. Thank you for writing to us. Alessandra
0
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Google Translation
vigimmc
13 May 2017|
AnswerShow all 2 answers
Response from veggirl82 | Reviewed this property |
Hello I can't answer about pick up as our tour started from Florence. However if it is the same tour we only spent around an hour at San Gimignano, We had plenty of time in Sienna and we were pleasently surprised to find our... More
1
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