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Tourism Information Centre at Grand Place

In the City Center | Town Hall of Brussels (Grand-Place) 1st floor, Brussels, Belgium
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Review Highlights
Friendly staff

Centrally located for our touristy needs, good wifi, friendly staff, plenty of brochures, what more... read more

Reviewed 31 August 2017
JnVSydney
,
Sydney
Absolutely useless

The man behind the desk is so busy drinking tea that he doesn't have time to do his work. We went... read more

Reviewed 5 July 2017
toni jesus s
via mobile
Read all 28 reviews
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Overview
  • Excellent10%
  • Very good31%
  • Average28%
  • Poor10%
  • Terrible21%
30 Aug 2017
“Friendly staff”
4 Jul 2017
“Absolutely useless”
LOCATION
In the City Center | Town Hall of Brussels (Grand-Place) 1st floor, Brussels, Belgium
Write a ReviewReviews (28)
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Reviewed 31 August 2017

Centrally located for our touristy needs, good wifi, friendly staff, plenty of brochures, what more could you want from an info centre.

Thank JnVSydney
Reviewed 5 July 2017 via mobile

The man behind the desk is so busy drinking tea that he doesn't have time to do his work. We went there to get info but the man was there was absolutely inefficient.

Thank toni jesus s
Reviewed 2 February 2017

Queued up to ask directions, but the ladies behind the counter were so unhelpful --- they didn't really want to be there....

Thank Screenofrobert
Reviewed 17 May 2016 via mobile

We spent three days in Brussels. On four occasions we asked for minimal information. Staff looked as if they had something better to do. Circumspect information at best. Wrong information on one occasion; we had read on trip advisor that most museums are closed on...More

Thank Yara S
Reviewed 28 January 2016

I went to ask for a small map since we were only in Brussels for a few hours. We were told it was 1 euro. It is not a lot, but it is absolutely ridiculous that an info center would make you pay for it....More

1  Thank Costanza C
Reviewed 26 August 2015

There's the big " I " in front drawing your interest, but next to it there's also a sign saying " Police ". Kinda unusual to have police next to tourist info, but you learn something new everyday. Staff was friendly, spoke good english and...More

Thank tak3
Reviewed 1 July 2015 via mobile

It is like any other information centre but for the fact that the entrance door is classy cum fancy. The tourist desk staff was OKAY. I liked the staff at Bruges better as they were more friendly. You can fetch a map or a guide...More

Thank Roshni S
Reviewed 4 May 2015

We spend 10 day s in Brussels, exept two days in Brugges ang Gent but I couldn't find this Touristic informations: Maybe I am stupid or blind but couldn't find it. It was maps to buy in churces and small shops with souvenirs but very...More

2  Thank lutakmoj
Reviewed 6 March 2015

Everywhere in the world, there are free basic maps of the city centre... Well, not in the info-centre in the Town Hall... When I asked about the map, they offered me a map for 0,50€ (I know it is cheap but that is not the...More

Thank KatkaZakova
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