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Porto Santo Line Day Cruise

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Address: N0 6 Rua Praia, Funchal, Madeira 9000-643, Portugal
Phone Number:
+351 291 210 300
Website
Description:

Starting in 1996 the company acquired a ship to connect Madeira and Porto...

Starting in 1996 the company acquired a ship to connect Madeira and Porto Santo, offering a safe, a regular and comfortable service. The ship transports both passengers and cargo.You'll have an unforgettable journey.

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TripAdvisor Reviewer Highlights

Read all 233 reviews
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    Excellent
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    Very good
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    Poor
  • 7
    Terrible
Very interesting day trip

We booked direct with the shipping line. (saving 50 Euro on the Reps price). Our package included getting picked up at a bus stop near the hotel at 7.20 (for the 8.00 sailing). We... read more

Reviewed 7 December 2016
johnfergliv
,
Liverpool, United Kingdom

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233 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Madeira Islands, Portugal
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

I used their service a lot of times because it`s the cheapest way to travel to Porto Santo . The boat is nice , confortable enough but it`s very slow, it takes almost 3 hours between Funchal and Porto Santo . You can transport a car, motorcycle or bike .

Helpful?
Thank Alfredo G
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Overall our family experiences of travelling on the Lobo Marinho car ferry are positive. The ferry is clean, the staff are courteous and there is sufficient space to move around. Prices on-board are somewhat inflated so I would suggest bringing your own refreshments with you. The ticket costs charged by the Porto Santo Line are quite reasonable during off-peak periods... More 

Helpful?
Thank Martin A
Level Contributor
10 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 3 March 2017 via mobile

We decided to make this trip and we weren't disappointed with the whole experience. The ship was clean and the whole process very organised, I didn't understand why some people wrote some bad reviews about the ship, but everybody is free to share his own experience. Porto Santo itself is different than Madeira, the island is a small one ,there... More 

Helpful?
Thank Jose R
Maria F, Diretor de Vendas at Porto Santo Line Day Cruise, responded to this review

Thank you Jose R for your feedback. We are happy to hear that your expectations have been met.Porto Santo is undoubtedly a perfect destination to relax next to his beach paradisiacal .Porto Santo Island was the first Portuguese discovery in the fifteenth century. This is the place where the great epic of Discoveries led by Infante D. Henrique began. Currently,... More 

Worcester, United Kingdom
Level Contributor
685 reviews
208 attraction reviews
common_n_attraction_reviews_1bd8 205 helpful votes
Reviewed 19 February 2017 via mobile

Make sure you eat before boarding the ferry, as the food is awful. We had cold burgers and cold chips! Complained, but they did nothing and continued to sell the cold chips! Staff just don't care!!!!!!

Helpful?
Thank MaryBarryJackson
Maria F, Diretor de Vendas at Porto Santo Line Day Cruise, responded to this review

Thank you MarryBarryJackson for your feedback. On board Lobo Marinho ferry there are several food & beverage options, ranging from our exclusive 1st class deck with a buffet service combined with a 180 degrees panoramic view overlooking the bow of the ship, a à la carte ”Algas e Corais” restaurant and a self- service restaurant. Hope to have on board... More 

West Yorkshire, United Kingdom
Level Contributor
13 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 18 February 2017

Went in to the office and asked a reasonable question in a very polite manner. The staff member just couldn't be bothered and was very unhelpful, obstructive and off hand. Why did I bother? Tried again on two more occasions and met with the same attitude!!!!!!

Helpful?
Thank leejamie
Maria F, Diretor de Vendas at Porto Santo Line Day Cruise, responded to this review

Thank you leejamie for your feedback. We’re surprised by our report especially because it’s uncommon. Nevertheless please be reassured that we will look into the situation. Hope to have on board in our M/V Lobo Marinho. More 

Middelfart
Level Contributor
39 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 27 January 2017

No ferryline in january, we had so bad experince with the office of Porto Santo line.They couldent tell us anything. The ldy was ignorent and rud.

Helpful?
Thank 283stenb
Maria F, Diretor de Vendas at Porto Santo Line Day Cruise, responded to this review

Hi 283stenb and thank you for your feedback Unfortunally through the information that is given we’re unable to find out if you approached one of our sale points or another local touristic partner of us. Nevertheless please be reassured that we will look into the situation. Hope to have on board in our M/V Lobo Marinho. More 

1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 15 January 2017 via mobile

Me my husband and a friend couple decided to pass the new year on the boat as we are from Madeira but live in London and 3 years ago we did the same. Very disappointed..... just because the company doesn't want to give back the €25 the boat move 20m and we didnt see nothing.... The food at 2am its... More 

Helpful?
2 Thank Gina F
Geneva, Switzerland
Level Contributor
36 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
Reviewed 2 January 2017

When I did my web search where to celebrate the new year in Madeira I found almost zero reviews. And I decided to write one, for you folks. I agree with the previous Portuguese review about the reveillon but will add some positive aspects as well. First of all, the price of 135 EUR is too much, probably its because... More 

Helpful?
2 Thank Nathalie W
Maria F, Diretor de Vendas at Porto Santo Line Day Cruise, responded to this review

Thank you Nathalie W for your feedback. We regret that the party did not meet your expectations. During the last 20 years, the feedback received from the New Year's Eve party on board the Lobo Marinho by our Customers is overwhelmingly positive. More 

Stockport, United Kingdom
Level Contributor
399 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 200 helpful votes
Reviewed 30 December 2016 via mobile

Returned on a busy ferry with no seats available in the no smoking lounge. They appeared to have been removed. We had to sit on the floor! This ferry company looks after smokers large lounge for them at the back of the ferry with plenty of seat. So if your a smoker you will love this ferry.., if not this... More 

Helpful?
1 Thank MrandMrsPoynton
Maria F, Diretor-Geral at Porto Santo Line Day Cruise, responded to this review

Thank you MrandMrsPoynton for your feedback. Lobo-Marinho shows the splendors of the Atlantic Ocean and the sublime landscapes of the islands. In this way a ship was created adapted to this route specifications, allowing comfortable and safe navigation. Specially design for the route, Lobo Marinho ferry has large variety of leisure areas ranging from several F&B services, a cinema theatre,... More 

Liverpool, United Kingdom
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 7 December 2016

We booked direct with the shipping line. (saving 50 Euro on the Reps price). Our package included getting picked up at a bus stop near the hotel at 7.20 (for the 8.00 sailing). We were met by a mini bus when the ferry arrived and given a very interesting two and a half hour tour of the island. We were... More 

Helpful?
1 Thank johnfergliv
Maria F, Diretor de Vendas at Porto Santo Line Day Cruise, responded to this review

Thank you Johnfergliv for your feedback. Porto Santo is undoubtedly a perfect destination to relax next to his beach paradisiacal .Porto Santo Island was the first Portuguese discovery in the fifteenth century. This is the place where the great epic of Discoveries led by Infante D. Henrique began. Currently, the Porto Santo Island undergoes an exceptional surge of progress, human... More 

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