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Review Highlights
Above and Beyond

If you aren’t sure what to do in Iceland, just go here. This team was fantastic - not only did they... read more

Reviewed 1 week ago
malcolmgirl
,
Reykjavik, Iceland
via mobile
The most friendly staff in Reykjavik

Had some foreign friends visiting Reykjavik, and they wanted to travel around on a budget so we... read more

Reviewed 3 weeks ago
restaurantalways
,
Kopavogur, Iceland
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  • Excellent87%
  • Very good8%
  • Average3%
  • Poor1%
  • Terrible1%
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“northern lights”(16 reviews)
“book trips”(2 reviews)
About
Provision of information for Iceland and Reykjavik with a focus on the South West of Iceland. The information you gain allows you to experience Iceland whether you be an individual or a group and the tours we provide represent a cross-section of...more
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Hours Today: 8:30 AM - 10:00 PM
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Suggested duration: < 1 hour
Contact
Laugavegi 5, Reykjavik 101, Iceland
Website
+354 551 3600
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1 - 10 of 127 reviews
Reviewed 1 week ago via mobile

If you aren’t sure what to do in Iceland, just go here. This team was fantastic - not only did they help me book tours suited to my needs, they even made phone calls to companies and organized my trip for me. They did all...More

Thank malcolmgirl
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 1 week ago

Hi, Thank for your review of What's Tourist Info & Booking Centre. I can see that Pauline and Israel helped book your tours and I shall make them aware of your review. We aim to provide excellent service by being nice basically! :) People are...More

Reviewed 3 weeks ago

Had some foreign friends visiting Reykjavik, and they wanted to travel around on a budget so we decided to go to whats on in Laugavegur. Amazing welcome, professional staff, no hassle or shady deals - very professional. Would recommendMore

Thank restaurantalways
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 3 weeks ago

Beautiful review, we will take that and glow in your praise! :) Thank you very much for such a wonderful review. The aim is, to be honest, help people and through conversation learn what the people would like etc. Of course, we advise people what...More

Reviewed 4 weeks ago

Many thanks for helping us plan our weekend. Stop here even if you have some ideas about what to do. These guys will help you maximise your stay.

Thank highimpactuk
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 4 weeks ago

Hi, We are always here 365 days a year! :) Glad we were able to help you out. Regards, Ewan

Reviewed 18 April 2018

Viktoria helped us plan our day trip to Dive.is snorkeling. Very easy, incredibly helpful and friendly. Would suggest this service for anyone traveling to Iceland

Thank gigi4321
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 4 weeks ago

Hi, Thank you for your kind words. Everyone loves the snorkeling tour! :) Trust you had a great holiday in Iceland. Regards, Ewan

Reviewed 17 April 2018

This place has a lot of information about tours, landmarks, historic data, travel arrangements, and one surprise or two. Very recommended for a quick stop.More

Thank Ugo C
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 7 May 2018

Dear Ugo, Thank you we try to do our best. Surprises are good as long as they are nice ones. :) I hope you had an enjoyable trip to Iceland and please do contact us if and when you visit our fine country again. Regards,...More

Reviewed 23 March 2018

Came in looking for something to do on a Thursday evening, it was cloudy and not cold enough so no northern lights :-/ they had a million and one suggestions and were fun and friendly, save yourself time and drop in.

1  Thank Eliza L
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 24 March 2018

Dear Eliza, Thank you for your kind review. It is good for the body and soul to have fun on holiday and also for us when we are at work. Hopefully, we will see you again! :) Regards, Ewan

Reviewed 23 March 2018

Everyone in this place was helpful, but Beatriz took extra time and gave us maps and so much more advice than we ever expected! Our stopping into this place changed our entire experience of Iceland to the positive in ways that we will never be...More

2  Thank Daniel H
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 24 March 2018

Hi, It appears you got what you were looking for at What´s On and of course, that is exactly as it should be. We often find ourselves turning peoples pre-planned schedules upside down hopefully for the better. :) Everything always looks so wonderful on the...More

Reviewed 18 March 2018

they knew everything!!! Even telling us "dont bother buying tap water - we have the best water in the world coming out of the taps!"

Thank Karlene M
EwanWhatsOn, General Manager at What's On, responded to this reviewResponded 24 March 2018

Dear Karlene, We trust you had a great holiday here in Iceland. The glaciers provide our water and indeed it is pure. We like it ice cold! :) The rain also has something to do with it! :) Regards, Ewan

Reviewed 18 March 2018

Israel and Beatriz really helpful,friendly and brilliant.Plenty of time spend with us to advise us and recommend what excursions and trips to book.Thank you very much !!!More

Thank delykari
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 24 March 2018

Hi, Your review is very much appreciated. We truly value the comments we receive from our visitors to What´s On - Tourist Information & Booking Centre. Very often we are asked are we just a tourist information but we aim to provide the best information...More

Reviewed 15 March 2018

The staff at What's On were brilliant. They were busy when we entered, but we were invited to help ourselves to coffee while we waited. They were full of information and knowledge and we did not feel pressured in any way. Antonio and Beatriz put...More

Thank deyeightzero
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 24 March 2018

Hi, It is perhaps enough to say that Antonio and Beatriz are indeed great! :) Everyone works together at What´s On and this pair are indeed a perfect example of what we are trying to achieve every day. Thank you for your kind words and...More

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Questions & Answers
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Linda S
25 October 2017|
AnswerShow all 3 answers
Response from AlexanderD | Reviewed this property |
Type C.
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gpsjulie
23 May 2017|
AnswerShow all 2 answers
Response from EwanWhatsOn | Property representative |
Hi, I am certain that it is only when flying from certain countries that there is a ban in place. US and Iceland are exempt. As you are flying from the US to Iceland and back you are fine. I recommend you take it as hand... More
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