We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tromso Tourist Information

Kirkegata 2 | Pb 311, Tromso 9008, Norway
+47 77 61 00 00
Call
Website
Save
Review Highlights
Worth the very long wait

You take a number and then wait for help. Late afternoon took 30 minutes. But the clerk really... read more

Reviewed 2 days ago
michal r
,
california
very helpful advice, and a warm place to sit while waiting for tours

Centrally placed tourist office with helpful staff and nice things to buy. I sat in there whilst... read more

Reviewed 3 days ago
weazil
,
London, United Kingdom
Read all 1,252 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
Welcome to Visit Tromsø, the Tromso Tourist Information Centre. We look forward to help plan your stay and offer extensive knowledge of the area. Our knowledgeable hosts speak many languages. You can book activities, car rental, accommodation and trips with Hurtigruten. You can buy Polar certificates, stamps, postcards, souvenirs, hiking and road maps. Tromsø - a world-class Arctic adventure.
  • Excellent61%
  • Very good24%
  • Average10%
  • Poor4%
  • Terrible1%
Travellers talk about
“tourist office” (53 reviews)
“book tours” (17 reviews)
“great tourist” (8 reviews)
LOCATION
Kirkegata 2 | Pb 311, Tromso 9008, Norway
CONTACT
Website
+47 77 61 00 00
Write a ReviewReviews (1,252)
Traveller rating
Traveller type
Time of year
Language
All reviews
"tourist office"
in 53 reviews
"book tours"
in 17 reviews
"great tourist"
in 8 reviews
"northern lights"
in 37 reviews
"dog sledding"
in 18 reviews
"whale watching"
in 8 reviews
"queue"
in 85 reviews
"souvenirs"
in 55 reviews
"tickets"
in 49 reviews
"tourists"
in 41 reviews
"postcards"
in 19 reviews
"stamp"
in 8 reviews
"norway"
in 25 reviews
"activity"
in 14 reviews
"arctic"
in 11 reviews
"reindeer"
in 9 reviews
"aurora"
in 8 reviews
Filter

1 - 10 of 768 reviews

Reviewed 2 days ago

You take a number and then wait for help. Late afternoon took 30 minutes. But the clerk really takes care of you. She told me which bus I needed, bought my tickets and explained how to get to the cable car and back. I felt...More

Thank michal r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago

Centrally placed tourist office with helpful staff and nice things to buy. I sat in there whilst waiting for my Aurora chase. There were plugs and loos!

Thank weazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago via mobile

Used this twice both times the people were very knowledgeable and very helpful but the ticketing system is very slow. A tip is some people will give up and leave but put their ticket on top of the ticket machine so you can get an...More

Thank unibrow_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 6 days ago via mobile

You need to take a token number for each questions and wait in the queue for a very very long time even to buy a postcard let alone ask a question about a tour. Avoid this place if possible

Thank Seena_Joy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We went to try and book a tour, we took a ticket and waited for our number to be called (so that we could speak to one of the tour agents). After 45 minutes we have up and left as the queues were so slow...More

Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

I have previously rated the office as excellent and on returning 2 years after our first visit it was so packed it was difficult to get in the door. Over in the back corner near the coffee machine they have installed some tablets that you...More

Thank steve_e_hewitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

This is a really helpful place. You can book all your tours here and also store luggage for 40 NOK for the whole day. It can get crowded though so try and get in early.

1  Thank traveljetter2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

This place is so organised, you get served on a ticket system based on if your inquiry is under 5 or over 5 minutes and all the people are incredibly helpful and knowledgeable

Thank Katherinetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Really helpful staff who take the time to find exactly what you want, we didn't feel rushed even though it was very busy.

Thank Mrs Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Great service, lots of information freely available. Quick and easy tour bookings. Near to most hotels.

Thank Leru12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PreviousNext
12345677
Nearby
Nearby HotelsSee all 18 hotels in Tromso
Enter Amalie Hotel
254 reviews
.07 km away
Quality Hotel Saga
337 reviews
.09 km away
Radisson Blu Hotel, Tromso
1,407 reviews
.12 km away
Clarion Hotel The Edge
1,774 reviews
.16 km away
Nearby Restaurants
Art Cafe
263 reviews
.08 km away
Riso mat & kaffebar
546 reviews
.16 km away
Huken PUB
621 reviews
.22 km away
Fiskekompaniet
1,027 reviews
.22 km away
Nearby Attractions
Tromso Domkirke
449 reviews
.14 km away
Nordnorsk Kunstmuseum
207 reviews
.03 km away
Tromso Jernbanestasjon
83 reviews
.19 km away
Ask a question
Questions & Answers
Phailee
24 January 2018|
AnswerShow all 4 answers
Response from blueskies15-10 | Reviewed this property |
I am not sure, It might be cold or not. Please look up the weather forecast and the average temperatures by months. Since the gulf stream is coming into Tromsoe Fjord, weahter is changing very often. Whe nI arrived begnning... More
0
Votes
Phailee
24 January 2018|
AnswerShow all 4 answers
Response from CK61 | Reviewed this property |
Hi. I recommend you wear layers of good clothing instead of heavy and bulky jackets, wear thermal vest and leggings then just normal pants, shirt and jumper over them. A scarf to keep your neck warm plus wool gloves and a... More
1
Vote
dany83aus
5 January 2018|
AnswerShow all 9 answers
Response from AndrewH161 | Reviewed this property |
Clothes, Warm Coat, insulated Ski pants plus warm under layers, gloves and warm head covering. Inside most places are heated and you will need to divest the coat. Taxi is affordable.
1
Vote
PreviousNext
12345614