Bergen Tourist Information
Bergen Tourist Information
4
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
9:00 AM - 4:00 PM
Sunday
9:00 AM - 4:00 PM
About
The Tourist Information Centre in Bergen is the official visitor centre/tourist information in Bergen, Norway. Located right above the famous Fish Market in the city center, we're happy to help you make the most out of your visit to Bergen and the surrounding area. Welcome to Bergen!
Duration: < 1 hour
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles2,103 reviews
Excellent
1,030
Very good
658
Average
237
Poor
105
Terrible
73

Geebags
Newquay, UK8 contributions
1.0 of 5 bubbles
Jul 2023 • Couples
I am sorry to report that I was charged incorrectly in excess of 4,000 krone on my card, which they acknowledge was an error but have so far refused to refund despite physically visiting them twice and several emails. I have opened a dispute with Mastercard however that can take months. I caution against booking ANY tours with them either their payment system us terrible or they are acting in bad faith.
Written 17 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BalkrishnaShroff
Mumbai, India23,923 contributions
5.0 of 5 bubbles
Jul 2023 • Couples
It is located in the heart of Bergen next to famous Fish Market. It was very spacious with enough seating place The staff was very very helpful and courteous. Beside all tourist information, they also sell the tickets for all tours. Another highlight was that they exchange foreign currency. Please note to exchange foreign currency from bank is a big headache in Norway.
Written 21 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DadandCab
Coffs Harbour, Australia1,237 contributions
3.0 of 5 bubbles
Feb 2023 • Couples
This is in a central location next to the fish market, but other than a map of central Bergen, the Bergen card and a few postcards and souvenirs, we felt they had very little to offer compared to the information centres in other cities. They couldn’t assist with travel cards, either information or selling them or information about anything anywhere outside of Bergen for onward travel and could only advise visiting a bookshop. Good with what that have, but very limited.
Written 23 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kristen S
7 contributions
5.0 of 5 bubbles
Aug 2019
Although there was a lot of people, thanks to smart ticket system, we did not wait for too long and in while we were waiting for our number to appear on the tv, we could study the brochures for tourist. Employees were very nice and helped us choose a trip. Everything was quick and effective.
Written 12 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Natalie F
13 contributions
5.0 of 5 bubbles
Sept 2022
Very central in Bergen and easy to find. The staff was so helpful and pleasant to talk to. They gave great places to visit that I didn't think of. The map of the city was very helpful with guiding us around.
Written 12 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Barbara N
Manchester, England, United Kingdom18 contributions
1.0 of 5 bubbles
Feb 2018
Bought 4 Bergen cards on line. Arrived promptly but no information where they could be used. Searched internet but no information. Spent first 2 hours finding Tourist Office, getting maps and info. from operative. Found books ourselves. Museums closed at 4pm. No tourist transport for City tours although there were many tourists there. Very few buses on Sunday. Paid 50% at Grieg's museum although told museums free in Winter. Had to wait over an hour before they opened the house and then it was only for a five minute visit.. Wooden church closed. Cable cars closed Monday for maintenance. Museums closed Mondays. 48 hours from middle of Saturday afternoon until middle of Monday afternoon. Bergen cards were not value for money.
Written 3 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

chris a
Manchester, UK26 contributions
5.0 of 5 bubbles
Jun 2018
i bought a 3 day Bergen card well worth it.free public transport which included the light rail to and from the airport
Also good reductions on various trips and attractions
Written 29 June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kim - Voyageuse en solo
Paris, France8 contributions
5.0 of 5 bubbles
Feb 2019
For a last minute long weekend in February 2019, I purchased the 3-day card for €44 at the airport upon arrival. Day 1: Fjords half-day cruise (AM) + Funicular to Floyben to watch the sunset (savings: about €30). Day 2: Aquarium (AM) + Maritime Museum (savings about €34). Day 3: Bergenhus Fortress Museum (free admission without the Card), Haakon's Hall and Rosenkrantz Tower (savings about €20). I also used the card for lunch at Fish Me, to buy a souvenir from the Christmas Shop and for 1 trip on the Light Rail (€3.80). After much research and calculations, purchasing the card was worth it. However, it's complicated in the off season as many museums were closed and those that were open had limited hours (11am to 3pm as a general rule). In conclusion, I would say "yes it's worth it" but plan beforehand. If you're only doing a few museums (average price €10) then it's not worth it.
Written 25 February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Graham F
Middlesbrough, England, United Kingdom87 contributions
5.0 of 5 bubbles
Oct 2019
We bought the 72 hour ticket and I will tell you how I saved over my three day stopover .return train from airport was free saving £7 , we went up the Floybanen three times for free saving £30 ,travelled around Bergen by bus for three days ,saving approx £20 . We went on a three hour fjord cruise costing £55 each and saved 20% or £11 , we went up mount ulriken on the cable car.for £20 where we saved 20% or £4 ,we went to the ice bar in Bergen costing £20 ,saving 20% or £4 .so we saved about £80 and we didn't have time to use card on many museums and as we were full board in hotel we didn't eat out much and as most eating places offer 20% off with card you can see where it could come in really useful .
Written 13 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

FredTravelVa
VA487 contributions
1.0 of 5 bubbles
Jun 2014 • Family
Stumbled into Bergen Tourist Info Center at 11pm. Was exhausted and wanted to make sure we had funicular tickets for the AM. Cocky Norwegian at desk recommended against having the tickets in advance - cannot recall reason for delaying getting tickets for something we were certain we would do.

Recommended we buy a Bergen Pass, so we did. Bergen Pass -- in stark contrast to the Oslo Pass -- is next to worthless. Unlike Oslo, where free trains, subways, buses is crucial to sightseeing -- Bergen is small. The central core only takes 5-10 minutes to walk entirely across.

Made a polite comment that Bergen was compact and tourist-friendly: This provoked a bizarre rant that Bergen was GIGANTIC -- encompassing all sorts of additional Norwegian terrain beyond city centre. Well, ok, but that's academic -- and having been all over the world: Bergen is small, that's why we decided to be tourists here this evening!

TIP: Walk towards the Tourist Information Centre, but don't go inside. We walked from the train station (a smallish, old station). The train station, if you arrive say via Norway in a Nutshell, has a table on the right with Bergen maps and guides. That's about all you need. Back to the tip, if you walk from the train station to the Tourist Information Centre - the walk takes about six minutes and you are completely oriented. You arrive at the Tourist Centre which is right next to the fish market and you can see the Hanseatic Village and Fish market.

Tourist Centre's food recommendation was to look for reindeer hot dogs. My advice is that there are in fact polite Norwegians, but they were not on hand this evening.
Written 3 July 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, thanks for taking time to review us! I'm sorry that you're unsatisfied with the service given in the Tourist Information Centre, we will make a note of that. Greeting our visitors in a "cocky" manner is not the correct way. I feel that it's necessary to give you an explanation about the Bergen Card: With this card you do get a 50% discount on the Fløibanen funicular. We can only sell the normal (without discount) tickets to the funicular. You were recommended to buy the tickets at the station in order to make use of the Bergen Card. We should perhaps also mention that the Bergen Card gives you free entrance to several museums, discounted entrance to others, and discounts on a number of attractions, sightseeings, fjord tours, plus parking, restaurants cultural venues etc. On top of this you get free public transport. For transport only, the Bergen Card will hardly pay off, I agree. I hope you enjoyed your stay in Bergen! Best regards, Bergen Tourist Information
Written 30 September 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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