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Wyedean Canoe Day Trips And Activity Centre

Symonds Yat, Ross-on-Wye HR9 6JL, England
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Review Highlights
Mr

The young lads on arrival & took us to launch (Chris & Carlie) were very friendly & helpful, the... read more

Reviewed 25 August 2016
Mrmal7
via mobile
Had fun, but poor customer service from staff

We arrived at Symonds Yat wanting to go canoeing for half the day. It wasn't until we arrived that... read more

Reviewed 23 August 2016
Peter S
,
Gloucester, United Kingdom
Read all 188 reviews
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Overview
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A Family Run Centre, Providing the most Professional and Qualified Canoe Hire and Adventure Activities in the area.
  • Excellent66%
  • Very good17%
  • Average3%
  • Poor3%
  • Terrible11%
Travellers talk about
“safety briefing” (19 reviews)
“the river” (81 reviews)
“kerne bridge” (17 reviews)
LOCATION
Symonds Yat, Ross-on-Wye HR9 6JL, England
Write a ReviewReviews (188)
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All reviews
"safety briefing"
in 19 reviews
"the river"
in 81 reviews
"kerne bridge"
in 17 reviews
"three hours"
in 6 reviews
"great fun"
in 12 reviews
"couldn t"
in 2 reviews
"small dog"
in 2 reviews
"brilliant experience"
in 3 reviews
"hour trip"
in 3 reviews
"life jackets"
in 6 reviews
"breathtaking scenery"
in 2 reviews
"buoyancy aids"
in 4 reviews
"hard work"
in 5 reviews
"staff were very helpful"
in 4 reviews
"symonds yat"
in 6 reviews
"professional company"
in 2 reviews
"their hands"
in 2 reviews
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31 - 40 of 188 reviews

Reviewed 25 August 2016 via mobile

The young lads on arrival & took us to launch (Chris & Carlie) were very friendly & helpful, the owner needs to work on his management skills & ask what happened before jumping the gun (2 sides to every story). A lot of the others...More

Thank Mrmal7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2016

We arrived at Symonds Yat wanting to go canoeing for half the day. It wasn't until we arrived that we realised that people tend to book these, so we just had a walk around and spoke to nearly every company to see if they had...More

Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2016

Wyedean Canoe & Adventure Centre is a very good place to take the youth group, but be prepared to get wet! The staff were excellent as they took us both upstream to learn various canoe techniques and then downstream through the rapids, only you have...More

Thank Twangers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 August 2016

Although Tom our instructor was very good at showing us the cave and how to go caving, we did find the long walk to and from the cave ruined our experience. We were told it was an half a day activity which we though was...More

1  Thank bsb72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2016 via mobile

Wyedean Canoe Hire helped me to organise a team building activity for myself and 11 other work colleagues. The process of booking was really easy, requiring full payment upon booking. Vicky was very helpful in facilitating this. On the day, we arrived early and were...More

Thank HullerS381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2016 via mobile

What a lovely couple of days we had kayaking in the Wye, the staff were so supportive and helpful and definitely went that extra mile to make sure we had a safe and fun journey. Would definitely recommend to anyone.

Thank DerbyshireGardener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2016 via mobile

Had a lovely half day canoe trip with Wyedean, paid extra to be guided by a nice lad called Jesse who looked after us and made sure we knew what we were doing. The whole experience was pretty seamless, well organised and reassuringly safe. Three...More

Thank susijacobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2016

The family had an excellent time Paddleboarding on a sunny afternoon. Dad fell in, and youngest followed not long after but no one cared. A afternoon full of fun and lots of water. Great exercise, they were all worn out but very happy. Thank you...More

Thank RogersTribe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2016 via mobile

Had a fabulous half day canoeing with family. Half day from Kearne Bridge to Symonds Yat took about 3 hours. The whole experience from arriving at the car park to canoeing back was very well organised. Not the friendliest bunch, but we still had a...More

Thank ACMil28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2016

Shocking service. We booked a day canoeing as a start to a stag do for the coming weekend, it took 3 days to get hold of them on the phone and once we did we managed to hire a canoe and agreed we were taking...More

2  Thank GemnMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WyedeanCanoe, General Manager at Wyedean Canoe Day Trips And Activity Centre, responded to this reviewResponded 12 August 2016

It is most unfortunate that we have to respond to this person It became apparent after the point of booking that the client wished for us to transport his own boats aswell as ours but refused to pay for it, hence we cancelled the booking...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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