We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The MetroCentre

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Gateshead, England
Phone Number:
+44 191 493 0219
Website
Today
10:00 - 21:00
Closed now
See all hours
Hours:
Sun 11:00 - 17:00
Mon - Fri 10:00 - 21:00
Sat 09:00 - 19:00

TripAdvisor Reviewer Highlights

Read all 343 reviews
Visitor rating
  • 186
    Excellent
  • 94
    Very good
  • 31
    Average
  • 13
    Poor
  • 15
    Terrible
Free Parking

On every visit to Newcastle we always manage a trip to the Metro Centre. Everything under one roof. FREE parking, which is great. It's just too hot inside with no ventilation!

4 of 5 bubblesReviewed 3 days ago
Debbie B
via mobile
Add Photo Write a Review

343 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 339: English reviews
Level Contributor
221 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

On every visit to Newcastle we always manage a trip to the Metro Centre. Everything under one roof. FREE parking, which is great. It's just too hot inside with no ventilation!

Helpful?
Thank Debbie B
Sunderland, United Kingdom
Level Contributor
22 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Been here many times such a wide range of shops restaurants ideal for retail therapy or just hanging out with friends. Perfect for shop till you drop day plus free parking and bus and rail links with near by hotel's

Helpful?
Thank Les M
Scotland Uk
Level Contributor
141 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

This is more than a shopping centre. There is cinema, Namco fun centre as well as large selection of restaurants, fast food places and cafes. The place is big with lots of shopping choices from pound land to next. Debenhams, Primark, Lego shop, build a bear workshop and so on. Really is something for everyone. Easy access using public transports... More 

Helpful?
Thank sparkieplug24
Ashford, England, United Kingdom
Level Contributor
27 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Inside this mall there is pretty much every shop you could think of can get very busy at weekends and near christmas. Good amount of car parking spaces around each side of the mall. There are lots of restaurants to choose from and also a great cinema.

Helpful?
Thank Will H
Level Contributor
46 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Best place to go to get your clothes from as there are many different shops. There is many parking spaces but can get very busy especially near Christmas time so may have to be patient to get a parking space. I would also recommend going to one of many restaurants that are here.

Helpful?
Thank thomas h
Newcastle upon Tyne, United Kingdom
Level Contributor
7 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

MetroCentre Gateshead is a must place to visit. It's got two levels and over two hundred plus different shops, restaurants, cafe's, Odeon cinema etc all under cover. Newcastle city centre is just across the river and a great place to shop etc, but not easy to park as car parks are quite expensive that is why the MetroCentre is much... More 

Helpful?
Thank rolandhemsley
Level Contributor
48 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Thank goodness for the metrocentre! It's the only place you can really shop when you work full-time. It was a god send when shopping for Christmas. Its lovely, clean and airy and i find it not that busy -with the exception of shopping during peak times just before or after Christmas, I've always found parking very easy. Only wish it... More 

Helpful?
Thank Joe D
Darlington
Level Contributor
96 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 69 helpful votes
1 of 5 bubbles Reviewed 1 week ago

Review refers to Waterstones Cafe - not the Metro Centre. We called here for lunch as we love browsing in the book section of this store. Tables were strewn with used crockery, staff totally inadequate for the amount of lunch time visitors. Waited far too long for our choice to arrive at the table and when it did, it was... More 

Helpful?
Thank 45Chrissie
Level Contributor
5 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Free parking and all undercover. The safest place to shop within a very clean environment. Loads of places to eat or have a coffee. Free wifi!

Helpful?
Thank Alfie s
Ferryhill
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

Haven't been to the Metrocentre for a while and the parking situation hasn't improved, in fact it's now much worse. I've very rarely been able to park in the main car park and so I normally use the parking near the Toys are Us store but now you're restricted to 4 hours in this car park which is totally inadequate... More 

Helpful?
Thank Paulie1954

Travellers who viewed The MetroCentre also viewed

Newcastle upon Tyne, Tyne and Wear
Gateshead, Tyne and Wear
 
Newcastle upon Tyne, Tyne and Wear
 

Been to The MetroCentre? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The MetroCentre and other visitors
2 questions
Ask a question
Kilmarnock, United Kingdom
1 month ago

See all questions (2)

Questions? Get answers from The MetroCentre staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?