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Newcastle-under-Lyme Tourist Information Centre

Review Highlights
Helpful staff, when they're available.

Had a problem actually trying to get someone to talk to, but once someone turned up they were... read more

Reviewed 4 days ago
Newcastle-under-Lyme, United Kingdom
Useful source of information with seating downstairs

This is the local library where the reference section is actually upstairs where most of the... read more

Reviewed 2 September 2016
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Traveller Overview
  • Excellent22%
  • Very good11%
  • Average34%
  • Poor22%
  • Terrible11%
4 days ago
“Helpful staff, when they're available.”
23 May 2018
“Semi-literate staff”
Suggested duration: < 1 hour
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Newcastle Central Library 47 Ironmarket, Newcastle-under-Lyme ST5 1AT, England
+44 1782 297313
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Reviews (9)
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Reviewed 4 days ago

Had a problem actually trying to get someone to talk to, but once someone turned up they were helpful and friendly. It is a voluntary service so I can't complain.

Date of experience: October 2018
1  Thank PhilStokie
Reviewed 23 May 2018

The tourist information centre is staffed by the library staff. They cannot spell correctly. Please see attached photo of library card. (They spelt council as "council").

Date of experience: May 2018
Thank NewSanta
Reviewed 5 March 2018

If you are new to the area, this is an invaluable resource centre. There is nothing that they do not know or cannot help you with for getting around and finding you the information that you need. It has very friendly staff and facilities for...More

Date of experience: November 2017
Thank jayne_silvester
Reviewed 21 July 2017

Called in to get some information leaflets as we had friends visiting from out of the area. I was advised that what I could see was all there was, as the Information Centre was being relocated. When we get more time we will make further...More

Date of experience: June 2017
Thank Michael T
Reviewed 29 April 2017

They do not always have the time tables for all local bus routes. However they do have public toilets.

Date of experience: April 2017
Thank NewSanta
Reviewed 14 March 2017

Great shopping place to visit with a good selection of shops and outdoor market (Mon Fri Sat) award winning gardens. Spoiled for choice with fresh snacks, pub meals close by a parks church tea room and crafts. A indoor children's Jungle play house, swimming baths,...More

Date of experience: March 2017
Thank bosgeoff
Reviewed 2 September 2016

This is the local library where the reference section is actually upstairs where most of the visitor information can be found. Downstairs is where the main loaning section of the library, but there is ample seating near the desks. There is also wi-fi available, but...More

Date of experience: September 2016
Thank RSC
Reviewed 17 August 2016

Located inside Newcastle Library the down side are the opening hours but on the plus side staff helpful , informative and as I needed leaflets to post for friends up north , there was plenty to choose from. Local and general information for Great Britain...More

Date of experience: July 2016
Thank Michael T
Reviewed 13 July 2016

Visited Newcastle Under Lyme and headed for the Tourist Information Centre which can be found close to the main shopping area. There are plenty of leaflets for things to do in and around the area. We walked around looked at the displays and maps but...More

Date of experience: July 2016
Thank 2014Jandy
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