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Portland Hall Spa

17A Portland Street, Southport PR8 1LR, England
+44 1704 537733
Website
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Review Highlights
so glad i didn't spend my money on this

after trying to book any kind of treatment multiple times through the web site, the web contact... read more

Reviewed yesterday
tankgirl71
,
Rainford, United Kingdom
Excellent all round service

The spa provided an excellent service all round, welcomed by all staff on arrival and presented... read more

Review collected in partnership with this attraction

Reviewed 2 days ago
kirsty4242
,
Manchester, United Kingdom
Read all 1,414 reviews
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Overview
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Portland Hall Spa is a Moroccan themed day spa offering peace, quiet, relaxation, and exceptional customer service.You'll find warmth, cosiness, and quirkiness in the unique, fabulous surroundings of an old Synagogue in the town centre of Southport, Merseyside,NW England.The spa offers massage,facial,body treatments and food. Pamper packages last a few hours or a whole day. Spa breaks are available with the Ramada Hotel. Perfect for couples, friends, and singles.
  • Excellent37%
  • Very good21%
  • Average10%
  • Poor11%
  • Terrible21%
Travellers talk about
“spa pool” (97 reviews)
“course meal” (117 reviews)
Closed Now
All hours
Hours Today: 09:00 - 18:00
LOCATION
17A Portland Street, Southport PR8 1LR, England
CONTACT
Website
+44 1704 537733
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Reviews (1,414)
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1 - 10 of 1,412 reviews

Reviewed yesterday

after trying to book any kind of treatment multiple times through the web site, the web contact form, multiple phone messages and emails, i finally got a response from them via their facebook page. I had a £60 voucher to spend and booked in for...More

Thank tankgirl71
Reviewed 2 days ago

The spa provided an excellent service all round, welcomed by all staff on arrival and presented with clean facilities. Private pool was to a high standard and the food was exceptional on both visits.

Review collected in partnership with this attraction
Thank kirsty4242
Reviewed 3 days ago via mobile

Myself and my husband have visited today after purchasing a voucher on Group On. We upgraded so all in all we have spent the majority of the day at the spa. I had concerns about the mixed reviews but I needn't had done. The staff...More

Thank Carlina T
Reviewed 6 days ago

Have been to Portland Hall several times now, I have always found the staff lovely, treatments great and the food tasty. The building itself is beautiful with a relaxing atmosphere, if I had a complaint it would be the cramped parking which is inevitable in...More

Review collected in partnership with this attraction
Thank jrmmrhntr
Portlandhallspa, Guest Relations Manager at Portland Hall Spa, responded to this reviewResponded 2 days ago

Dear Guest, Thank you for your email. I am thrilled to read that you have visited us several times, this really means a lot to us as we are a family run business and repeat business is very much appreciated. Our team at Portland Hall...More

Reviewed 1 week ago

Was really anxious given the mixed reviews as booked through groupon but had a lovely experience at the spa, staff welcoming and friendly. Treatments were amazing!More

Review collected in partnership with this attraction
Thank amyhill742
Portlandhallspa, Guest Relations Manager at Portland Hall Spa, responded to this reviewResponded 2 days ago

Dear Amy, Thank you for taking the time our to write such a lovely review. I am thrilled that you decided to ignore our negative reviews as we do have more positive reviews than we do negative, we are a private day spa and with...More

Reviewed 1 week ago via mobile

A great deal (book direct rather than with Groupon they match the price and offer some great extra options). Lovely food, relaxing treatments and helpful friendly staff in particular Jess, Faye, Danielle and Michaela. Thanks guysMore

Thank Stephen S
Portlandhallspa, Guest Relations Manager at Portland Hall Spa, responded to this reviewResponded 2 days ago

Dear Stephen, Thank you for taking the time to write such a wonderful review. I will personally pass on all your feedback to the staff you have mentioned, we are very proud of our team here at Portland Hall Spa and how attentive they are...More

Reviewed 1 week ago

We visited on a Friday for a full spa day including 3 course meal which was well worth the money. Was greeted by staff and given a drink on arrival. First massage was a back neck and shoulder. Absolutely brilliant and the two girls were...More

Thank Stevolpool1
Reviewed 1 week ago

This was my first visit to this spa and I was impressed by how lovely the building is, one of the girls said it was an old synagogue, the stained glass windows are beautiful, it has the potential to be a really cosy intimate place...More

1  Thank Samantha B
Reviewed 1 week ago

Had a day long session here in March several treatments a lovely meal and great staff, a few things didn't go perfect but lots of people complained of the wait in between treatments there is no rush you've come too relax and wind down rush...More

Thank meadowspete
Portlandhallspa, Guest Relations Manager at Portland Hall Spa, responded to this reviewResponded 1 week ago

Dear Pete, Thank you for your recent review, all feedback is taken on board and used where necessary. I am pleased to inform you that we have now moved and fully refurbished changing rooms to a much bigger space and the use of hair facilities....More

Reviewed 1 week ago

From arriving to leaving it was a pleasure , Chelle and Cheryl made our day better than expected , they were attentive , friendly and proffessional , it was very relaxing and the 3 course lunch was great , all the staff were well mannered...More

Thank j k
Portlandhallspa, Guest Relations Manager at Portland Hall Spa, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for your wonderful review. I will personally pass on your fabulous comments to Chell and Cheryl about your treatments and how they made your day much brighter. We hope that you visit us again in the near future, Warmest Regards, Emily

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Ask a question
Questions & Answers
ClaireGeorgie
21 January 2017|
AnswerShow all 4 answers
Response from Portlandhallspa | Property representative |
Hi Claire. Thank-you for your question. I am pleased to inform you that Portland Hall Spa does have a private candle-lit spa pool, Moroccan Mud Rasul and private Jacuzzi pool. Unlike shared or communal spas, where the... More
1
Vote
Sarah W
28 October 2016|
AnswerShow all 4 answers
Response from Portlandhallspa | Property representative |
Dear Guest, Please contact us directly if you require any assistance as I am unsure as to the question. Kind Regards Alex
0
Votes
aj1983
23 October 2015|
AnswerShow all 4 answers
Response from georgina l |
I'm sat here now at the spa after being told to arrive at 9.30 for ten o'clock treatments, we was taken to our room at 10.05 was chilly the therapist said she will get some blankets, hopping on to the bed we realised the... More
3
Votes