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Macclesfield Visitor Information Centre

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Address: Town Hall | Market Place, Macclesfield SK10 1DX, England
Phone Number: +44 1625 378123
Website
Today
10:00 - 15:00
Closed now
See all hours
Hours:
Mon 10:15 - 16:00
Tue - Fri 10:00 - 16:00
Sat 10:00 - 15:00
Description:

Macclesfield Visitor Information Centre was opened on 9 December 2011 and...

Macclesfield Visitor Information Centre was opened on 9 December 2011 and has been completely redesigned to reflect Macclesfield's unique identity.As well as all the usual items you'd expect a Visitor Information Centre to sell, we also have a fabulous range of locally sourced artisan products such as jewellery, handbags,sunglasses, jams, chutneys, chocolate, scarves and more.We're proud to sell Macclesfield Town Football Club merchandise and if you are a fan of the band Joy Division we have a variety of memorabilia that will interest you. You can buy tickets for Macclesfield Town Football Club, theatre performances, local events and major attractions such as Chester Zoo and Tatton Park. We don't charge a booking fee so you'll find some of the best ticket deals around in our VIC.

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TripAdvisor Reviewer Highlights

Read all 39 reviews
Visitor rating
  • 16
    Excellent
  • 18
    Very good
  • 1
    Average
  • 1
    Poor
  • 2
    Terrible
Needs and deserves more tourists

Macclesfield has plenty to visit, but has not quite got used to visitors, as quite a few street intersections are unsigned, and there are only one set of public toilets, the... read more

4 of 5 bubblesReviewed 26 October 2016
Martin T
,
Canterbury, United Kingdom
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39 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Canterbury, United Kingdom
Level Contributor
98 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 26 October 2016

Macclesfield has plenty to visit, but has not quite got used to visitors, as quite a few street intersections are unsigned, and there are only one set of public toilets, the landlord of the other pair seeming to prefer to end the lease and earn nothing! If you know the tourist office is in the Town Hall building that helps,... More 

Helpful?
Thank Martin T
macclesfieldtic, Public Relations Manager at Macclesfield Visitor Information Centre, responded to this review

Thanks for the kind review Martin! More 

Taunton, United Kingdom
Level Contributor
109 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 19 September 2016

Very helpful in suggesting places to visit, opening times, whether you could get public transport to Jodrell Bank ,where you could get a wheat free lunch and where fabric shops and museums were and how long it would take you to go round them. They also have a good sense of humour too so you get a cheerful answer to... More 

Helpful?
Thank Taplledraw
macclesfieldtic, Public Relations Manager at Macclesfield Visitor Information Centre, responded to this review

Thanks ever so much for your review - hope you'll visit Macclesfield (and us!) again some time! More 

Warrington
Level Contributor
105 reviews
58 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 20 June 2016

This is a very nice Visitor Centre which has everything that you need and more. I was very impressed with it.

Helpful?
Thank AlbertoWarrington
macclesfieldtic, Public Relations Manager at Macclesfield Visitor Information Centre, responded to this review

Thanks for the review Alberto, We hope you enjoyed your visit to Macclesfield! More 

Worcestershire, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 17 June 2016

I called in for information about the town and to collect a town map, response was quick and my questions soon answered. Well worth a visit if you are visiting the town. A nice location in the Town Hall.

Helpful?
Thank Brian D
macclesfieldtic, Public Relations Manager at Macclesfield Visitor Information Centre, responded to this review

Thanks for the review Brian - hope you enjoyed your trip to Macclesfield! More 

Norwich, United Kingdom
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 25 April 2016

Called in to find information on places to eat and to get a street map of the town. Printed information available on Macclesfield was disappointing and there was no good street plan available. However the lady on duty was very nice and gave me some good tips on where to eat.

Helpful?
Thank Dartmoorlongwool
macclesfieldtic, Public Relations Manager at Macclesfield Visitor Information Centre, responded to this review

Thank you for your kind comments on the customer service you experienced! If you would still like a map, please email macclesfieldtic@cheshireeast.gov.uk referencing this conversation and I'll send you some maps :) More 

Level Contributor
12 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 22 April 2016

We just popped in as we were passing to see if they had any postcards of Macclesfield, we did manage to get a few different ones and they were very reasonably priced. While in there we heard the staff helping an older gentleman with buses they even rang the bus company for him to get the correct information so it... More 

Helpful?
Thank Dawn A
macclesfieldtic, Public Relations Manager at Macclesfield Visitor Information Centre, responded to this review

Thanks for your kind review Dawn :) More 

Manchester, United Kingdom
Level Contributor
95 reviews
60 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 17 March 2016

My partner found what she was looking for, and I bought a leaflet of the Ian Curtis sites in the town, some of which I didn't know about, but this will have to be for another time.

Helpful?
Thank tonyshaw14
macclesfieldtic, Public Relations Manager at Macclesfield Visitor Information Centre, responded to this review

Thanks for the review Tony, glad we were able to help! More 

Level Contributor
6 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 15 March 2016

Very pleasant centre with lovey nelpful staff . I have been able to purchase tickets for local attractions in the area at reduced prices and have always found the staff helpful in giving books to help with the particular place you have chosen to visit

Helpful?
Thank Linda B
macclesfieldtic, Public Relations Manager at Macclesfield Visitor Information Centre, responded to this review

Thanks ever so much for the kind review Linda, hope to see you again! More 

Macclesfield, United Kingdom
Level Contributor
364 reviews
256 attraction reviews
common_n_attraction_reviews_1bd8 169 helpful votes
4 of 5 bubbles Reviewed 28 February 2016

We often pop in to see what is going on around Macclesfield and district. You can still buy discounted tickets from the reception for paid for attractions. Helpful staff and good information. I wish they would display a tribute to one of Maccs famous local people and that is John Mayall the blues singer.

Helpful?
2 Thank Lewis K
macclesfieldtic, Public Relations Manager at Macclesfield Visitor Information Centre, responded to this review

Many thanks for the kind review Lewis - We'll take the suggestion about John Mayall on-board! More 

Macclesfield, United Kingdom
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 February 2016

The staff are first class in advising people on events in and around the area, and further afield. They have plenty of leaflets on display and are able to book tickets etc. for local events.

Helpful?
Thank Dorothy B

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
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  • Is there a restaurant or café onsite?