Kawilal Spa Guatemala
Kawilal Spa Guatemala
4.5
About
The word SPA has been associated with latin phrase “Sanitas Per Aquam”, meaning “health through water”. Beyond great body massages, Kawilal Spa assures health benefits derived from its thermal water springs emerging from Pacaya volcano's underground watercourses.Visiting Kawilal Spa in Guatemala is the perfect combination after touring Pacaya Volcano or Antigua Guatemala, you will relax and be treated as you deserve with body massages, hydrotherapy with thermal water and much more.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
43 reviews
Excellent
27
Very good
11
Average
3
Poor
1
Terrible
1
Shanelle R
2 contributions
Apr 2022 • Friends
This spa was beautiful. The thermal pools and massages were fantastic. The staff are friendly and very accommodating.
Written 6 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
shoobeedoo
Saint Paul, MN5 contributions
Mar 2019 • Friends
I loved the hotel and the associated restaurant. The architecture of the hotel was unique (built into the hill) and interesting. You get to choose from the menu the included breakfast. Every meal at the hotel was beautifully prepared. I fell in love with their fish ceviche (as opposed to shrimp).
The staff was very accommodating.
I have a disability so the biggest challenge was getting up and down some interestingly designed steps to our hotel room. As long as I took my time with my oxygen tank, I got up and down ok. Otherwise, disabilities were considered in the design and everyone was helpful when possible.
Some of the staff could spend more time learning English. We did not know much Spanish, but we were able to work things through with those who did know some English.
All in all, I would love to go there again.
The staff was very accommodating.
I have a disability so the biggest challenge was getting up and down some interestingly designed steps to our hotel room. As long as I took my time with my oxygen tank, I got up and down ok. Otherwise, disabilities were considered in the design and everyone was helpful when possible.
Some of the staff could spend more time learning English. We did not know much Spanish, but we were able to work things through with those who did know some English.
All in all, I would love to go there again.
Written 20 March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello again shoobeedoo! Your comments are truly appreciated and really make our day! We sincerely hope to have you visit us again someday. Our best wishes to you!
The Kawilal Hotel Team
Written 21 March 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leigh-Traveler2015
Birmingham, AL1,164 contributions
Jan 2019 • Couples
Nice spa facilities. Check out a towel. Check in your belongings while in the spa.
Thermal spas up a level. The staff moves you from pool to pool. 1st VERY hot then VERY cold then lukewarm then a nice warm. Then move back through the circuit again...and again. Then up another level is a jacuzzi
You’ll get a complementary smoothie - either berry or mango.
Clean. Nice. A great way to relax and distress.
We went after a strenuous hike. Hopefully I won’t be sore after the hike then spa.
Recommend!
Thermal spas up a level. The staff moves you from pool to pool. 1st VERY hot then VERY cold then lukewarm then a nice warm. Then move back through the circuit again...and again. Then up another level is a jacuzzi
You’ll get a complementary smoothie - either berry or mango.
Clean. Nice. A great way to relax and distress.
We went after a strenuous hike. Hopefully I won’t be sore after the hike then spa.
Recommend!
Written 19 January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Leigh thank you very much for your comments! We hope to have you with us again someday. Take care!
The Kawilal Spa Team
Written 23 January 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Olga Maria L
6 contributions
Jan 2018 • Friends
Excellent spa services. Staff is nice and willing to help you at all time. In the spa area you can disconnect from all the noise and craziness from the outside and start connecting with yourself. The massages are great and the masseuses are very professional. Recommendation: tip your masseuse, she deserves it!
Written 27 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
nathaliedb2014
Knokke-Heist, Belgium60 contributions
Jul 2018 • Family
Very new, boutique hotel with nice rooms. Food very good. The infinity pool and jaccuzi have opening times till 22hour. However, the hotel deal do NOT include the thermal baths circuit of hotel Santa Therisita, only the part with pools. Too crowded, almost like a picnic place, serving food next to the pools.
Written 7 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello Nathalie, thank you for your comments! We are very glad you enjoyed our hotel. Regarding the food issue you mention near the pools in Santa Teresita, we have taken action regarding this issue so no food will be allowed near the family pools. We hope to have you stay with us again!
Best regards,
The Kawilal Hotel Team
Written 31 August 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anthony C
San Miguel de Allende, Mexico91 contributions
May 2018
What a great place to spend a day. I have a much longer review here on this spot. It's a great way to spend the day. Everyone here is super they really took care of us. And the emails back and forth went quickly and we pre booked all our spa extras.
Written 27 May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kathi E
Toms River, New Jersey120 contributions
Oct 2016 • Couples
See our review of Santa Theresita Resort & Spa. The kawilal spa is part of this resort and is accessible to hotel guests, locals, and tourists. Spa has many affordable packages to choose from.
Written 15 October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
LostGaiter
Wolfeboro, New Hampshire, United States107 contributions
Nov 2015 • Couples
I arranged a tour through the Yellow House Hostel in Antigua to do the Pacaya Volcano hike in the morning and spend the afternoon relaxing here in the pools. I really enjoyed the pools. It is relaxing and they have music playing in the background. There are volcanoes in the backdrop. There are 4 pools of varying temperatures. They have fruit smoothies they will serve to you in the pools and a menu from the kitchen you can order from as well. Children are not allowed into the upper sections which adds to the relaxation. There is a castle like structure you can climb and I fell asleep in a lounge chair in one of the upper levels. I would make it a priority to come back here if I am ever fortunate enough to visit Antigua again.
Written 1 December 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello LostGaiter, thank you very much for your review! We hope to see you again someday!
Best regards,
Santa Teresita - Hotel & Thermal Spa
Written 11 April 2016
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ElleFlaneur
Toronto, Canada37 contributions
Mar 2014 • Friends
I saw the brochure for this place with a photo of the pools set against quiet green hills and immediately booked my afternoon there. When I arrived I discovered that the spa is NOT near green hills - it is next to an industrial area with big trucks rolling by every minute - it is quite noisy and not the "escape" they had falsely advertised with doctored photos. It's not a bad spa BUT it was not what I expected and so naturally I was disappointed. Upstairs at the spa there is tranquil music, but just below is the main pool where they play euro-trashy techno pop music so most of the time you can hear the bleed between the 2 music genres and the trucks honking on the road. My back massage would have been ok had I been allowed to take off my thick terry cloth robe (I had a bathing suit underneath) but the massage therapist insisted on giving me a back massage with my thick robe on? Very odd? Sadly, this was not the day I had hoped for. * Worth noting is that their new sister hotel Kawilal next door is LEEDS certified (built in 2013) and is gorgeous and set back from the road. It has a view of the mountains and the rooms are lovely! Skip the spa just go to the hotel for a night!)
Written 26 March 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
YourFlightIsBoarding
Valencia, Spain293 contributions
Oct 2013 • Couples
The spa paid for our round trip taxi from Antigua. I got the whole package with coffee-chocolate scrub circuit of baths and massage. Professional treatment. Lunch was good. Only complaint was there was no way to tip the excellent women who give the treatments
Written 12 October 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Does Kawilal require swimwear to use the facilities or can guests wear clothing like athletic leggings and tank tops in the pools?
deekay516
Long Island, New York14 contributions
We will be in Puerto Quetzal on the Norwegian Gem on February 2, 2019. How can we get to your spa without taking a shore excursion from the ship. What are you rates for a day?
HugoU
Guatemala City, Guatemala91 contributions
Hello deekay516, you can see all of our services at our webpage, which you will find if you search for "Santa Teresita Guatemala" (sorry I can't post links in trip advisor). You can contact us directly by email if you would like for us to arrange a personalized day with transport from the terminal. If you would like to hire transportation yourself, you could approach a taxi driver or shuttle and ask them to bring you to Santa Teresita Spa in Amatitlán. I hope you will be able to visit us!
Sarita M
New York City, NY4 contributions
Do you still provide shuttles from Antigua? If not what is the best route to the spa?
HugoU
Guatemala City, Guatemala91 contributions
Hi! Yes we do, we provide free shuttle from Antigua on Wednesdays leaving from Central Park at 9 am and returning at 5:30 pm. We can also schedule a private shuttle to pick you up and return you at your convenience. Feel free to contact us via our webpage. Take care!
AnnB92821
Brea, CA23 contributions
Will probably visit the spa in January, 2018 by booking a tour from Puerto Quetzal as we are on a cruise. How do I make a reservation in advance for a massage or any other spa service and what are the prices?
HugoU
Guatemala City, Guatemala91 contributions
Hello AnnB! Thank you for contacting us. Could you send me your email address so we can send you our contact information and prices? We can coordinate everything for you from Puerto Quetzal. You can also visit our webpage by searching "santa teresita guatemala".
Best regards!
Li Ana M
New York City, NY7 contributions
hI CINDY,
Can you tell me if there was a pool (cool) to dip in? Thank You!
HugoU
Guatemala City, Guatemala91 contributions
Hello Li! All of our pools work with natural spring water. Overall we have 17 small to midsize pools with different temperatures, from cold to really warm! Take care!
KAWILAL SPA GUATEMALA (Amatitlan) - All You Need to Know BEFORE You Go
Frequently Asked Questions about Kawilal Spa Guatemala
- We recommend booking Kawilal Spa Guatemala tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 3 Kawilal Spa Guatemala tours on Tripadvisor