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Boss Frog's Dive and Surf Shop

5095 Napilihau St, Napili Plaza, Napili-Honokowai, Maui, HI 96761-8800
+1 808-669-4949
Website
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Review Highlights
Dave (Ramshir) is the Man

Amazing experience t this shop, took care of me and helped me with way more than just my rentals... read more

Reviewed 2 weeks ago
Lee R
Terrible service

Myself and my family were blown away at the lack of professionalism from the staff at this dive... read more

Reviewed 3 weeks ago
SB911Medic
,
Santa Barbara, California
Read all 79 reviews
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Overview
  • Excellent88%
  • Very good6%
  • Average1%
  • Poor2%
  • Terrible1%
Travellers talk about
Open Now
All hours
Hours Today: 09:00 - 17:00
LOCATION
5095 Napilihau St, Napili Plaza, Napili-Honokowai, Maui, HI 96761-8800
CONTACT
Website
+1 808-669-4949
Write a Review
Reviews (79)
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1 - 10 of 79 reviews

Reviewed 2 weeks ago

Amazing experience t this shop, took care of me and helped me with way more than just my rentals. They helped with suggestion on transportation, how to use my equipment and where to go. This is absolutely a five star place to get your gear...More

Thank Lee R
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for letting everyone know that we have 5 star service at Boss Frog's with employees like Dave who really know their stuff when it comes to the island! That's added value! Mahalo for your aloha.

Reviewed 3 weeks ago

Myself and my family were blown away at the lack of professionalism from the staff at this dive shop. A woman who "helped" us with a new york accent was pushy and aggressive. I will take my business else where in the future. I strongly...More

Thank SB911Medic
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thank you for taking the time to send in your feedback about your experience with Boss Frog’s Dive & Surf. Helping travelers rent high-quality, affordable snorkel gear is one of our highest priorities, and we are very sorry to hear that your experience was anything...More

Reviewed 4 weeks ago

We've gone here for years and this year, Richard helped us and wow! He was awesome. He did an amazing job working with our son with special needs and got us all perfectly fitted with snorkel gear. Just a real genuine guy and such a...More

Thank elizbo84
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for the thumbs up! Hope to see you again soon!

Reviewed 11 April 2017 via mobile

Christine was a great help. In addition to the tours available through the store, she helped sketch out some hiking trails. This was one of those great store experiences!

Thank dennisredmond
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Glad Christine went above and beyond! Thanks for your review!

Reviewed 9 April 2017

Thanks to friendly knowledgable Richard, my gear was perfectly fitted and he made the financial rental transactions easy to complete. Mahalo, Richard!

Thank tripping10Toronto
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for the shout out to Richard!

Reviewed 23 March 2017 via mobile

During our honeymoon adventuring the coral reefs around Maui we were delighted we used Boss Frog's. Christine was a delight to talk to and so helpful for us Aussies. Richard helped us get a great deal on our gear - we are so happy to...More

Thank caity12195
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for your review!

Reviewed 17 March 2017

We wanted to go snorkeling at Molikini. A must do!!! But don't just book it at your resort. Book it with Richard at Bossfrogs Napili. He knows all the various tours offered in Maui and he has the best prices. He rents equipment, umbrellas and...More

Thank kathykY3571FL
Reviewed 23 February 2017

We were in today and Christine was incredibly helpful with our snorkel needs as well as helping us with attractions in the area. We would recommend this location highly! Mahalo Christine

Thank sbeilke
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Thanks for recommending us to the Tripadvisor community!

Reviewed 10 February 2017

Christine helped me with a part for my snorkel that broke in our luggage on the flight to Maui. She went above and beyond by giving me a spare clip from their back room parts supply, even though it was a product they didn't even...More

Thank kenworth57
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

Happy to help, thanks for the review!

Reviewed 29 January 2017 via mobile

Our first visit to Maui, and I used two Boss Frog shops, both excellent and very helpful to first timers". We mainly dealt with the Napili store and with Richard, who did us good deals and gave us very helpful practical advice on our snorkelling...More

Thank HelenRisey
BossFrogAccount, General Manager at Boss Frog's Dive and Surf Shop, responded to this review

We are so happy Richard helped you with all that you needed, and thanks for your review!

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Questions & AnswersAsk a question
mshoneyb4
Do you have excursions there if so how much
23 December 2015|
Answer
Response from BossFrogAccount | Property representative |
BossFrogAccount Attraction representative 0 Votes Aloha! Absolutely! There are lots of incredible excursions to choose from, and our people know the area well. I'd suggest you contact Boss Frog's in advance at... More
0
Votes
mshoneyb4
hi i coming to Napili on january 28 for 5 days with 9 adults we would like to go jet skiing, whale watching, zip lining an a laua
22 December 2015|
Answer
Response from BossFrogAccount | Property representative |
Aloha! It's going to be an epic vacation, Maui Style. I'd suggest you contact Boss Frog's in advance at 808-661-3333 to get everything booked at the best rates. Availability won't be an issue either. Have fun while you... More
0
Votes