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Review Highlights
Very popular

The day we were there our cruise ship let off about 2500 guests which made for a crouded village... read more

Reviewed 4 weeks ago
Dennis S
Adelaide, Australia
Well organised

We were not in Flam for very long, just as a stop off whilst on our cruise trip. The Tourist Office... read more

Reviewed 28 August 2018
Emily S
London, United Kingdom
via mobile
Read all 380 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent48%
  • Very good37%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
Tourist information office in the centre of Flam.
Suggested duration: < 1 hour
Stasjonsvegen | Flaam, Flam 5742, Norway
+47 57 63 14 00
Reviews (380)
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All reviews helpful information informative staff ferry dock nice office free internet various activities tourist information sell tickets speak english ticket sales souvenir shop excellent english departure times fjord cruise train tickets taking photos free museum
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1 - 10 of 208 reviews
Reviewed 1 week ago via mobile

We never used much, but on our last day in Flam, with trains getting cancelled, the person in information counter answered politely and gave few tips. Flam railways Conductor, organised the taxi to Bergen for few of us as we pre-booked our tickets to Bergen.

Thank sugees
Reviewed 2 weeks ago

Flam is a small village with tons of things to do and see. The tourist office is very helpful and workers are all multilingual.

Thank Richard1140
Reviewed 3 weeks ago

i found the tourist centre to be knowledgable and helpful, they gave us all tips on things around flam and also time taken for various hikes etc. they patiently answered all queries

Thank Shikha_g25
Reviewed 4 weeks ago

We wanted to book a cruise on the Fjord. The explanations for purchase and how to get to boat and Bus pick up for ride back was very clear. Also, let us know what roads were closed so we could rent electric cars for the...More

Thank K B
Reviewed 4 weeks ago

The day we were there our cruise ship let off about 2500 guests which made for a crouded village. The shop is no different than anyother souvonier shop and because it is Norway it tends to be expencive

Thank Dennis S
Reviewed 12 September 2018

The staff at the Tourist Office were wonderful, spoke every language you could think of, including an excellent English. They had great brochures, but there really wasn't a lot of new information for us.

Thank AdinaHagege
Reviewed 4 September 2018

Easy to buy boat / train tickets etc Staff friendly & helpful You buy the fjord cruise tickets & train tickets here.

Thank David M
Reviewed 2 September 2018

Be aware there are lots of tourists at Flam so it can take a while but they can help you with anything.

Thank Julien K
Reviewed 28 August 2018 via mobile

We were not in Flam for very long, just as a stop off whilst on our cruise trip. The Tourist Office is large considering the size of the town but it needed to be as it was very busy. It is well organised in terms...More

Thank Emily S
Reviewed 16 August 2018

I lost my cellphone on the Flam Railway and the staff were wonderful and helpful in helping me get it back. It was not easy as our group was not returning and they tried to send it to our base area. I had about 10...More

Thank Elana G
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Questions & Answers
Ask a question
15 August 2018|
AnswerShow all 7 answers
Response from DOUG W | Reviewed this property |
I believfe the train would be the best option. Contact the Flam tourist Office. Apologies for the delay in answering. I returned from Borneo yesterday.
31 July 2018|
AnswerShow all 12 answers
Response from SKI-wejb | Reviewed this property |
All I can say is there are 3 Steps up into the Train (like most continental Trains) Best Check with Flam train office..Hope that Helps..John
28 April 2018|
Response from Suresh K | Reviewed this property |
hi Yes Normally the booking is open for 3 months period only,.