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National Zoo and Aquarium

#10 of 215 things to do in Canberra Features Animals
999 Lady Denman Drive, Canberra 2611, Australia
+61 2 6287 8400
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Review Highlights
What a experience

Today my wife and i visited the National Zoo and what a wonderful experience we arrived early as... read more

Reviewed yesterday
craig b
,
Newcastle, Australia
via mobile
Lovely

The national zoo offers the best animal encounters i have ever seen from a zoo. So far it is my... read more

Reviewed 2 days ago
lclear15
via mobile
Read all 1,064 reviews
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Overview
  • Excellent58%
  • Very good28%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 09:30 - 17:00
Suggested Duration: 2-3 hours
LOCATION
999 Lady Denman Drive, Canberra 2611, Australia
CONTACT
Website
+61 2 6287 8400

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Reviews (1,064)
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1 - 10 of 1,064 reviews

Reviewed yesterday via mobile

Today my wife and i visited the National Zoo and what a wonderful experience we arrived early as they opened at 9.30am and there was a line up. Staff were very friendly and helpful we spent 4 hours here and every enclosure was a experience,...More

1  Thank craig b
Reviewed 2 days ago via mobile

The national zoo offers the best animal encounters i have ever seen from a zoo. So far it is my favourite zoo in Australia. I have had the pleasure of a meet a cheetah encounter that leaves you breathless what stunning creatures they are. If...More

1  Thank lclear15
Reviewed 1 week ago

The Zooventure Tour was an unforgettable highlight of our trip to Australia. Our guide Danni was extremely knowledgeable about all the animals, and it was incredibly exciting to get up close to so many amazing creatures, including some that we had never even heard of...More

1  Thank AS_Ottawa
Reviewed 1 week ago

Went to the zoo for a Meet A Meerkat Experience but spent most of the day there. It is only a small zoo on limited land but the layout cleverly disguises the size and ensures each twist and turn present new sights. The animals on...More

1  Thank Fraser C
Reviewed 1 week ago

After the steep admission price, one expects to see a few more animals in cages or at least have access to a majority of the animals that are on display. Sadly, there seems to be more focus on addressing the night motel experiences of high...More

Thank Ian M
NatZoo, Guest Relations Manager at National Zoo and Aquarium, responded to this review

Hi Ian M, sorry your zoo visit didn't live up to your expectations - but if you came to see animals in cages or forced to be in a "display area" purely for people to see - then ones expectations are misguided. Some of our...More

Reviewed 2 weeks ago

Fabulous Mothers Day breakfast at Jamala Lodge at the National Zoo and Aquarium in Canberra this morning. Champagne/juice/tea/coffee on arrival. Wandered around the spectacular lodge, sipping our drinks and enjoying the artefacts. Big bonus was getting up close to the snow leopards and hyenas, with...More

1  Thank Elca C
Reviewed 2 weeks ago via mobile

We loved our visit to this little zoo. Arrived 1.5hrs before closing and virtually had the place to ourselves. Very well designed so that visitors follow a pathway trail through the zoo. Enclosures designed with many viewing points to see the animals (so you don't...More

1  Thank Smallfamily T
NatZoo, Guest Relations Manager at National Zoo and Aquarium, responded to this review

Hi Smallfamily T, thank you so much for your lovely review and we are so happy that you and your children had a great time :)

Reviewed 3 weeks ago

I note a lot of complaints in the reviews, and I've decided you're either a zoo person or you're not. I found it easy to follow the numbered trail, so that you didn't miss an animal, it wasn't an exhausting effort to get around, and...More

1  Thank Wendy L
Sallyb642014, Guest Relations Manager at National Zoo and Aquarium, responded to this review

Thank you Wendy L for understanding that zoo animals are NOT peforming circus animals! One of the main reasons modern zoos exist is cater for the welfare and comfort of the animal as a priority, while enabling the public to see them (and sometimes interact...More

Reviewed 3 weeks ago via mobile

It's a very small zoo which would be suitable for families or people with smaller children. While it was 'ok' i won't be rushing back in a hurry. The entry fee of $40 per adult far exceeds the value of the visit. Only highlight was...More

Thank sophie r
NatZoo, Guest Relations Manager at National Zoo and Aquarium, responded to this review

Hi sophie r, yes, we are a slightly smaller zoo than than the major capital cities such as Sydney and Melbourne (hence cheaper entry and free parking) - and we are the perfect size for a easy and comfortable visit for a few hours or...More

Reviewed 3 weeks ago

An excellent zoo offering close up encounters with a wide range of animals. The zoo is suitable for all ages and levels of fitness as it is big enough to host a diverse range of animals but in an intimate surrounding.

1  Thank Stan2102
NatZoo, Guest Relations Manager at National Zoo and Aquarium, responded to this review

Hi Stan2102, glad you had a great visit with us!

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Questions & AnswersAsk a question
Steve G
Do they accept AMEX?
12 March 2017|
Answer Show all 7 answers
Response from NatZoo | Property representative |
Hi Steve - yes we do accept Amex cards
0
Votes
Ali M
Are there disabled facilities at the Zoo? Am I able to hire or loan an electric scooter or wheelchair at the Zoo?
16 January 2017|
Answer Show all 4 answers
Response from NatZoo | Property representative |
Hi Ali M, yes you can hire either w wheelchair or motorised scooter and we do have a number of accessible toilet facilities
0
Votes
Jess C
How long did it take you to go around the whole zoo and aquarium? :)
12 July 2016|
Answer Show all 16 answers
Response from Kerrie0m | Reviewed this property |
We were there for about 2 hours, leisurely stroll with 2 little kids.
2
Votes